I have two questions:

1) After I loaded Norton Systemworks, an 'Unable to find D drive' error message began appearing, as if Norton was attempting to scan D drive during startup. Getting around that simply entailed hitting enter.

2) Then, after attempting to remove Norton, the preceding error msg still appears at Startup, along with two others that come afterwards. Both appear as DOS commands (first - C:\PROGRA~1\NORTON~1\NORTON~2\NAVAP.VXD & second - C:\PROGRA~1\NORTON~1\NORTON~3\CSHOOK.VXD). Both tell me to press a key to continue, and both are related to files that can't be found.

I've tried to clean out the registry with RegCleaner, tried to alter Startup commands at configsys, and tried to remove NORTON from startup with DOS commands but none have worked yet. Can someone please help? Thanks.

[Reply or follow-up to this message]

Luke: after all your work, you don't want to hear this, but...

when you get mucked up by a program; the usual technique is to reinstall it and then 
uninstall it;
the uninstall sequence should start with the Norton uninstaller,
followed by use of the Add/Remove Programs utility.

if you don't believe that will do the job, then buy a Uninstaller utility and put 
it in place before you reload the Norton.
if you do, let the Uninstaller monitor all your program installs so that it can do 
a proper job of tracking all system changes.

another benefit of such a utility is that you can use it to find files that are otherwise 
very difficult to track; and it will advise you about any dangers associated with 
the removal of any particular file.





On Tuesday, August 13, 2002 at 3:50 pm, Luke wrote:
>I have two questions:
>
>
1) After I loaded Norton Systemworks, an 'Unable to find D drive' error message 
>began appearing, as if Norton was attempting to scan D drive during startup.  Getting 
>around that simply entailed hitting enter.
>
>
2) Then, after attempting to remove Norton, the preceding error msg still appears 
>at Startup, along with two others that come afterwards.  Both appear as DOS commands 
>(first - C:\PROGRA~1\NORTON~1\NORTON~2\NAVAP.VXD & second - C:\PROGRA~1\NORTON~1\NORTON~3\CSHOOK.VXD). 
> Both tell me to press a key to continue, and both are related to files that can't 
>be found.  
>
>
I've tried to clean out the registry with RegCleaner, tried to alter Startup 
commands 
>at configsys, and tried to remove NORTON from startup with DOS commands but none 
>have worked yet.
>
>Can someone please help?  
>
>Thanks.  
>
>

[Reply or follow-up to this message]

You could try searcing the registry, and delete any reference you find to those files listed there. Just be careful that you only delete things that contain references to those files, and be sure to back up your registry first!


On Tuesday, August 13, 2002 at 3:50 pm, Luke wrote:
>I have two questions:
>
>

1) After I loaded Norton Systemworks, an 'Unable to find D drive' error message
>began appearing, as if Norton was attempting to scan D drive during startup. Getting
>around that simply entailed hitting enter.
>
>

2) Then, after attempting to remove Norton, the preceding error msg still appears
>at Startup, along with two others that come afterwards. Both appear as DOS commands
>(first - C:\PROGRA~1\NORTON~1\NORTON~2\NAVAP.VXD & second - C:\PROGRA~1\NORTON~1\NORTON~3\CSHOOK.VXD).
> Both tell me to press a key to continue, and both are related to files that can't
>be found.
>
>

I've tried to clean out the registry with RegCleaner, tried to alter Startup commands
>at configsys, and tried to remove NORTON from startup with DOS commands but none
>have worked yet.
>
>Can someone please help?
>
>Thanks.
>
>

[Reply or follow-up to this message]

Thanks much - even though that's painful to hear!


On Tuesday, August 13, 2002 at 10:31 pm, Everett wrote:

>Luke: after all your work, you don't want to hear this, but...
>
>when you get mucked up by a program; the usual technique is to reinstall it and 
then 
>uninstall it;
>the uninstall sequence should start with the Norton uninstaller,
>followed by use of the Add/Remove Programs utility.
>
>if you don't believe that will do the job, then buy a Uninstaller utility and put 
>it in place before you reload the Norton.
>if you do, let the Uninstaller monitor all your program installs so that it can 
do 
>a proper job of tracking all system changes.
>
>another benefit of such a utility is that you can use it to find files that are 
otherwise 
>very difficult to track; and it will advise you about any dangers associated with 
>the removal of any particular file.
>

[Reply or follow-up to this message]

Complicated but maybe the way I need to go. Thanks.


On Wednesday, August 14, 2002 at 6:45 am, Zarious wrote:
>You could try searcing the registry, and delete any reference you find to those files
>listed there. Just be careful that you only delete things that contain references
>to those files, and be sure to back up your registry first!
>

[Reply or follow-up to this message]

Shit. I ahve the same. And I cannot find any help. Good luck. Bye and have a nice day. Dario FRom Italy


On Tuesday, August 13, 2002 at 10:31 pm, Everett wrote:

>Luke: after all your work, you don't want to hear this, but...
>
>when you get mucked up by a program; the usual technique is to reinstall it and 
then 
>uninstall it;
>the uninstall sequence should start with the Norton uninstaller,
>followed by use of the Add/Remove Programs utility.
>
>if you don't believe that will do the job, then buy a Uninstaller utility and put 
>it in place before you reload the Norton.
>if you do, let the Uninstaller monitor all your program installs so that it can 
do 
>a proper job of tracking all system changes.
>
>another benefit of such a utility is that you can use it to find files that are 
otherwise 
>very difficult to track; and it will advise you about any dangers associated with 
>the removal of any particular file.
>

[Reply or follow-up to this message]

type regedit at the run and then follow this HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD subkey Click on the plus sign preceding 'VXD' A long list of VXD's unfolds. Locate Navap. Highlight it, and press the DELETE key. Close Regedit, and reboot.

[Reply or follow-up to this message]

Ans the winner is...


On Thursday, February 13, 2003 at 12:20 pm, ashok wrote:
>type regedit at the run and then follow this
>
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD subkey
>
>Click on the plus sign preceding 'VXD'
>A long list of VXD's unfolds.
>
>Locate Navap.
>
>Highlight it, and press the DELETE key.
>
>Close Regedit, and reboot.

[Reply or follow-up to this message]

Thanks, since I had problem booting my win98 computer. I removed the NAVAP key in the registry and was able to reboot perfectly after a couple minutes of searching... Martin Dubreuil Dubweb Productions http://www.dubweb.net Premium Studio http://www.premiumstudio.com

[Reply or follow-up to this message]

This item helped me a lot..the pc of my boss works perfectly now! Tnx dude

[Reply or follow-up to this message]

When I was upgrading my landlord's company win98 computers one of the employees had this norton "couldn't find 'navap.vxd' file" on power up. Even though this could be "enter" keyed through, it was a hassle. After it set up and stabilized, I clicked "Start", scrolled up to "Run", entered "regedit" and "Return". In REGEDIT I chose the "Edit" key, then "Find". I entered "navap.vxd" in the search window, hit the enter button, and waited to see if it was found. To my satisfaction, search found it in a subfile called "navap". I highligted the "navap" folder by clicking on it, then clicking on the "edit" tool and then choosing delete I took it out. Upon subsequent power up the error didn't appear. YEAH! I will admit I made previous screw ups by not saving the registry file by exporting it to "desktop", but I had to re-ghost the drive "AGAIN". But I figure my mistake was I didn't delete the "navap" folder the first time.


On Tuesday, August 13, 2002 at 3:50 pm, Luke wrote:
>I have two questions:
>
>

1) After I loaded Norton Systemworks, an 'Unable to find D drive' error message
>began appearing, as if Norton was attempting to scan D drive during startup. Getting
>around that simply entailed hitting enter.
>
>

2) Then, after attempting to remove Norton, the preceding error msg still appears
>at Startup, along with two others that come afterwards. Both appear as DOS commands
>(first - C:\PROGRA~1\NORTON~1\NORTON~2\NAVAP.VXD & second - C:\PROGRA~1\NORTON~1\NORTON~3\CSHOOK.VXD).
> Both tell me to press a key to continue, and both are related to files that can't
>be found.
>
>

I've tried to clean out the registry with RegCleaner, tried to alter Startup commands
>at configsys, and tried to remove NORTON from startup with DOS commands but none
>have worked yet.
>
>Can someone please help?
>
>Thanks.
>
>

[Reply or follow-up to this message]

You're a life-saver. This was very Helpful....Thank you!!!!


On Thursday, February 13, 2003 at 12:20 pm, ashok wrote:
>type regedit at the run and then follow this
>
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD subkey
>
>Click on the plus sign preceding 'VXD'
>A long list of VXD's unfolds.
>
>Locate Navap.
>
>Highlight it, and press the DELETE key.
>
>Close Regedit, and reboot.

[Reply or follow-up to this message]

I went to safe mode and clicked on enter step by step. When the question arose about wanting to load /Norton~1/NAVAP.vxd I answered N. Completed process and machince booted up fine. I too looked high and low on System.ini and Registry for any Symantic remaining files and deleted - that did no good. Phil


On Tuesday, August 13, 2002 at 3:50 pm, Luke wrote:
>I have two questions:
>
>

1) After I loaded Norton Systemworks, an 'Unable to find D drive' error message
>began appearing, as if Norton was attempting to scan D drive during startup. Getting
>around that simply entailed hitting enter.
>
>

2) Then, after attempting to remove Norton, the preceding error msg still appears
>at Startup, along with two others that come afterwards. Both appear as DOS commands
>(first - C:\PROGRA~1\NORTON~1\NORTON~2\NAVAP.VXD & second - C:\PROGRA~1\NORTON~1\NORTON~3\CSHOOK.VXD).
> Both tell me to press a key to continue, and both are related to files that can't
>be found.
>
>

I've tried to clean out the registry with RegCleaner, tried to alter Startup commands
>at configsys, and tried to remove NORTON from startup with DOS commands but none
>have worked yet.
>
>Can someone please help?
>
>Thanks.
>
>

[Reply or follow-up to this message]

Question: Will this fix work in safe-mode?


On Thursday, February 13, 2003 at 12:20 pm, ashok wrote:
>type regedit at the run and then follow this
>
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD subkey
>
>Click on the plus sign preceding 'VXD'
>A long list of VXD's unfolds.
>
>Locate Navap.
>
>Highlight it, and press the DELETE key.
>
>Close Regedit, and reboot.

[Reply or follow-up to this message]

Yes it will work in safe mode and also in Normal mode so go ahead and be Error Free Regards Ashok


On Friday, July 16, 2004 at 10:08 am, Chrissy wrote:
>Question:
>Will this fix work in safe-mode?
>
>
>

[Reply or follow-up to this message]

Just wanted to thank you for the HKLM fix. I was cleaning up an old Win98 box for a friend today, and was having the worst time removing their old corrupted copy of NAV 2000. -Kiefer

[Reply or follow-up to this message]

• Search this forum
• Start a new thread on a different subject

• Report abuse of the forum