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Question about 'What do I do with ''unknown'' devices in Device Manager?'
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Question about 'What do I do with ''unknown'' devices in Device Manager?'
Saturday, August 17, 2002 at 12:52 am
Posted by rogen (1 messages posted)

I have a subwoofer stereo speakers on my desktop. And now, I just bought the stereo headset for PC When I plugged in the two cables, pink and black, on the back of my PC correctly as instructed, the sound on my headset are distorted or scracthy. And it doesn't sound right and is not work in stereo either. When I check to device manager, I found 2 of unknown device items with (!) signals: PCI Multimedia Audio Device and PCI ethernet Controller. When I tried to update the driver, the windows was unable to locate the driver, eventhough I browse to the correct path or source. I wonder someone here can help me to solve that, so that both my desktop speakers and my stereo headset work together properly without having distorted sound. (my desktop speakers work properly)

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re: Question about 'What do I do with ''unknown'' devices in Device Manager?'
Wednesday, August 21, 2002 at 8:17 pm
Posted by Big Kiwi (2 messages posted)

Rogen, Normally "Unknown Devices" in the Device Manager have a yellow ? in front of them. Besides being unknown, the yellow ! means there may be issues with these devices conflicting on a HW level with other components in your PC. Most PCs sold or fabricated today come with a CD of drivers that need to be installed. These drivers instruct Windows how to use the HW correctly. If you do not know which Sound Card or Network card you have, you will need to unplug your computer, open the box, and look closely at the 2 cards. There should be some identifying marks or FCC IDs silkscreened on the PC board. Then you can go to the manufacturer's site (or a driver site like drivers.com) and download the driver for your specific operating system. Make sure you read the normally-included instructions before installing them onto your computer. Once the system reboots, check in the Device Manager again to ensure that the driver is compatible, and there are no conflicts with the other HW. Good Luck :-)


On Saturday, August 17, 2002 at 12:52 am, rogen wrote:
>I have a subwoofer stereo speakers on my desktop. And now, I just bought the stereo
>headset for PC When I plugged in the two cables, pink and black, on the back of my
>PC correctly as instructed, the sound on my headset are distorted or scracthy. And
>it doesn't sound right and is not work in stereo either.
>
>When I check to device manager, I found 2 of unknown device items with (!) signals:
>PCI Multimedia Audio Device and PCI ethernet Controller.
>
>When I tried to update the driver, the windows was unable to locate the driver, eventhough
>I browse to the correct path or source.
>
>I wonder someone here can help me to solve that, so that both my desktop speakers
>and my stereo headset work together properly without having distorted sound. (my
>desktop speakers work properly)

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re: Question about 'What do I do with ''unknown'' devices in Device Manager?'
Tuesday, December 24, 2002 at 12:01 am
Posted by Ferry (1 messages posted)

Hi Kiwi, I have the same problem here, what if I can not open the box. It is sealed and I can't open it by a screwdriver. It's a Packard Bell computer, does this mean it got a Packard Bell soundcard in it? Regards, Ferry


On Wednesday, August 21, 2002 at 8:17 pm, Big Kiwi wrote:
>Rogen,
>
>Normally "Unknown Devices" in the Device Manager have a yellow ? in front of them.
>Besides being unknown, the yellow ! means there may be issues with these devices
>conflicting on a HW level with other components in your PC. Most PCs sold or fabricated
>today come with a CD of drivers that need to be installed. These drivers instruct
>Windows how to use the HW correctly. If you do not know which Sound Card or Network
>card you have, you will need to unplug your computer, open the box, and look closely
>at the 2 cards. There should be some identifying marks or FCC IDs silkscreened on
>the PC board. Then you can go to the manufacturer's site (or a driver site like drivers.com)
>and download the driver for your specific operating system.
>
>Make sure you read the normally-included instructions before installing them onto
>your computer.
>
>Once the system reboots, check in the Device Manager again to ensure that the driver
>is compatible, and there are no conflicts with the other HW.
>
>Good Luck :-)
>
>

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re: Question about 'What do I do with ''unknown'' devices in Device Manager?'
Saturday, December 28, 2002 at 3:52 pm
Posted by Big Kiwi (2 messages posted)

Ferry, You will need to find out from an Internet site (or a manual), which soundcard was used in your system. I would normally type in "Packard Bell" and the model number into Google or another search engine, and find sites that list the components of your system. You may even find a site that has the driver for download. After you download it to your hard drive and run the decompressing process, go to your Device Manager (right-click My Computer, Properties, second tab), double-click on the sound card in question, and choose Update Driver. When asked for a path to the files, type in or browse to the folder you uncompressed the D/L'd driver into. Good Luck


On Tuesday, December 24, 2002 at 12:01 am, Ferry wrote:
>Hi Kiwi,
>
>I have the same problem here, what if I can not open the box. It is sealed and I
>can't open it by a screwdriver. It's a Packard Bell computer, does this mean it got
>a Packard Bell soundcard in it?
>
>Regards,
>
>Ferry
>
>

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