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Addition Wednesday, November 20, 2002 at 8:25 am Posted by Randy (32 messages posted) While writing this message I left the computer with a background only on the desktop. After I posted it I went back to the computer and it allowed me to go to the desktop as usual. I pressed Ctrl, Alt, Delete and there is all kinds of stuff running like usual. There is also something running called RealPlayerDownload. I don't know if RealPlayer has anything to do with this problem but it is what I suspect. Anyone have any ideas? Thank's again. On Wednesday, November 20, 2002 at 7:56 am, Randy wrote: >When I turn on a computer at my company it boots up to the background picture I have >on my desktop then an error displays with rtvscn95 in the message title. The message >says "This program performed an illegal operation and will be shut down". In the >details button it says "rtvscn95 caused an invalid page fault in module WSOCK32.dll >at 0177:788lbba9. It then goes on to list a bunch of numbers with Registers:,Bytes >at cs:eip, and stack dump. > >There is also one that comes up with rpcss in the title and details says it's an >invalid page fault in module KERNAL32.dll and it will also say WSOCK32.dll in another >error message. I tried shutting down and booting a couple of times to see if the >messages were always the same and I got one that said something about the RealPlayer. >When I clicked CLOSE on the error messages I could get to my desktop. I disabled >the realplayer icons in my tray (near clock) and now it boots up with errors and >I can't get to my desktop anymore. When I press Ctrl, Alt, Delete the only programs >showing say ati2evae and msgsrv32(not responding). This computer is actually the >company presidents and I am not sure if he just downloaded anything from the internet >that would have caused this. He is not here at this time so I can't ask him. Has >anyone seen this before that could help me fix it? Thank's to anyone who can. [Reply or follow-up to this message] re: TkBellExe - realsched.exe -osboot RealPlayer - Real Wednesday, November 20, 2002 at 9:44 am Posted by Mac (2831 messages posted) Hello Randy, There ... could ... be a problem with RealPlayer Download so I avoid this by disabling it, so that I am in control of when I want to download, and the same is true of ALL auto-download programs on my computer. If you go to Start, Run and type: msconfig , and then press enter and open the Start-Up group, scroll until you get to TkBellExe . Scroll across the window and read the line: C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot LEAVE THIS ENTRY CHECKED Now you know what it is and where to look for it in the main program directory too. You will need to start in safe-mode and alter the name of realsched.exe to realsched.old If you uncheck the TkBellExe entry in msconfig RealPlayer will only put another entry in. If you leave it checked it won't. Iain [Reply or follow-up to this message] re: TkBellExe - realsched.exe -osboot RealPlayer - Real Wednesday, November 20, 2002 at 11:11 am Posted by Randy (32 messages posted) Thank's. I will give this a try. On Wednesday, November 20, 2002 at 9:44 am, Iain wrote: >Hello Randy, There ... could ... be a problem with RealPlayer Download so I avoid >this by disabling it, so that I am in control of when I want to download, and the >same is true of ALL auto-download programs on my computer. > >If you go to Start, Run and type: msconfig , and then press enter and open the Start-Up >group, scroll until you get to TkBellExe . Scroll across the window and read the >line: C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot > >LEAVE THIS ENTRY CHECKED > >Now you know what it is and where to look for it in the main program directory too. > >You will need to start in safe-mode and alter the name of realsched.exe to realsched.old > >If you uncheck the TkBellExe entry in msconfig RealPlayer will only put another entry >in. If you leave it checked it won't. > > Iain [Reply or follow-up to this message] re: TkBellExe - realsched.exe -osboot RealPlayer - Real Wednesday, November 20, 2002 at 12:17 pm Posted by Randy (32 messages posted) I tried your suggestion but could not find the realsched.exe or the TKBell.exe in any of the folders for realplayer. I had a hard time getting into safe mode because of the same error messages. I finally did and turned the realplayer tray icons back on. I was then able to get the desktop stuff to show after I got past the error mesages and I tried to remove the realplayer download program from control panel add remove programs. This made it so I couldn't get back to my desktop. I went back into safe mode (with difficulty) and uninstalled all realplayer entries from the control panel add remove programs control. This didn't make a difference either. Now I can't get to the desktop again. What does the Rtvscn95 and Rpcss programs do? Thank's for your suggestion. Hopefully I can get this fixed. On Wednesday, November 20, 2002 at 9:44 am, Iain wrote: >Hello Randy, There ... could ... be a problem with RealPlayer Download so I avoid >this by disabling it, so that I am in control of when I want to download, and the >same is true of ALL auto-download programs on my computer. > >If you go to Start, Run and type: msconfig , and then press enter and open the Start-Up >group, scroll until you get to TkBellExe . Scroll across the window and read the >line: C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot > >LEAVE THIS ENTRY CHECKED > >Now you know what it is and where to look for it in the main program directory too. > >You will need to start in safe-mode and alter the name of realsched.exe to realsched.old > >If you uncheck the TkBellExe entry in msconfig RealPlayer will only put another entry >in. If you leave it checked it won't. > > Iain [Reply or follow-up to this message] re: Norton Antivirus Corporate Edition 7.0 Thursday, November 21, 2002 at 6:41 am Posted by Mac (2831 messages posted) Hello Andy, actually with you mentioning these two files from '98 and the symptoms I wonder if you have the "System Boot Problem With Norton Antivirus Corporate Edition 7.0" If so you need to look at the web or contact Norton. rpcss.exe - rpcss - Process Information Process Name: rpcss.exe or rpcss Description: The portmapper function in Windows , handles RPC-calls (Remote Procedure Calls) System Process. Iain. [Reply or follow-up to this message] re: TkBellExe - realsched.exe -osboot RealPlayer - Real Saturday, January 11, 2003 at 8:17 pm Posted by Corey Spruit (2 messages posted) Randy, I did a quick search for reashsched.exe, and I found mine to be in: C:\Program Files\Common Files\Real\Update_OB However, I'm running windows 2000, maybe it might be a little different. Corey On Wednesday, November 20, 2002 at 12:17 pm, Randy wrote: >I tried your suggestion but could not find the realsched.exe or the TKBell.exe in >any of the folders for realplayer. I had a hard time getting into safe mode because >of the same error messages. I finally did and turned the realplayer tray icons back >on. I was then able to get the desktop stuff to show after I got past the error mesages >and I tried to remove the realplayer download program from control panel add remove >programs. This made it so I couldn't get back to my desktop. I went back into safe >mode (with difficulty) and uninstalled all realplayer entries from the control panel >add remove programs control. This didn't make a difference either. Now I can't get >to the desktop again. > >What does the Rtvscn95 and Rpcss programs do? > >Thank's for your suggestion. Hopefully I can get this fixed. > > > [Reply or follow-up to this message] re: Error Messages On Start-Up Saturday, June 7, 2003 at 5:23 pm Posted by Guillermo (1 messages posted) Randy, This error "rtvscn95" is caused by Norton Antivirus, your boss didn't do anything wrong -besides choosing the wrong antivirus software- there are several ways to get rid of this, however the best one I know is get rid of NAV. Guillermo On Wednesday, November 20, 2002 at 7:56 am, Randy wrote: >When I turn on a computer at my company it boots up to the background picture I have >on my desktop then an error displays with rtvscn95 in the message title. The message >says "This program performed an illegal operation and will be shut down". In the >details button it says "rtvscn95 caused an invalid page fault in module WSOCK32.dll >at 0177:788lbba9. It then goes on to list a bunch of numbers with Registers:,Bytes >at cs:eip, and stack dump. > >There is also one that comes up with rpcss in the title and details says it's an >invalid page fault in module KERNAL32.dll and it will also say WSOCK32.dll in another >error message. I tried shutting down and booting a couple of times to see if the >messages were always the same and I got one that said something about the RealPlayer. >When I clicked CLOSE on the error messages I could get to my desktop. I disabled >the realplayer icons in my tray (near clock) and now it boots up with errors and >I can't get to my desktop anymore. When I press Ctrl, Alt, Delete the only programs >showing say ati2evae and msgsrv32(not responding). This computer is actually the >company presidents and I am not sure if he just downloaded anything from the internet >that would have caused this. He is not here at this time so I can't ask him. Has >anyone seen this before that could help me fix it? Thank's to anyone who can. [Reply or follow-up to this message] re: TkBellExe - realsched.exe -osboot RealPlayer - Real Monday, September 1, 2003 at 9:33 am Posted by Eddy (1 messages posted) hallo, if you are in 2k (maybe xp too) you can do ctrl-alt-delete and stop realsched from running, then you dont have to boot into safe mode to rename the realsched file! thanks for the tip, this lil bugger has been annoying me for ages. :D On Wednesday, November 20, 2002 at 9:44 am, Iain wrote: >Hello Randy, There ... could ... be a problem with RealPlayer Download so I avoid >this by disabling it, so that I am in control of when I want to download, and the >same is true of ALL auto-download programs on my computer. > >If you go to Start, Run and type: msconfig , and then press enter and open the Start-Up >group, scroll until you get to TkBellExe . Scroll across the window and read the >line: C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot > >LEAVE THIS ENTRY CHECKED > >Now you know what it is and where to look for it in the main program directory too. > >You will need to start in safe-mode and alter the name of realsched.exe to realsched.old > >If you uncheck the TkBellExe entry in msconfig RealPlayer will only put another entry >in. If you leave it checked it won't. > > Iain [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 98 Discussion Forum