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re: matcli on taskbar Wednesday, October 1, 2003 at 7:20 am Posted by GM (6055 messages posted) Download and run Spybot and Adaware and see if they git rid of it.... Spybot Program Link AdAware Program Link [Reply or follow-up to this message] re: matcli on taskbar Thursday, October 2, 2003 at 5:06 pm Posted by CA (6 messages posted) Are you an Adelphia Cable (Internet) customer? Did you download the program from their website that is supposed to help troubleshoot connectivity problems? I did, and the matcli began appearing on my taskbar. I uninstalled the program and the matcli disappeared. (Program wasn't helpful, anyway). On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, October 14, 2003 at 2:21 pm Posted by Michael Jordan (2 messages posted) As soon as I installed Verizon DSL with MSN on my machine, "Matcli" started appearing. Verizon techies tell me that Verizon does not put spybot on its installation CD. The techies said that if Verizon did this, most firewalls would notify owners and block it and this would cause an uproar. What to do to eliminate Matcli? On Thursday, October 2, 2003 at 5:06 pm, CA wrote: > >Are you an Adelphia Cable (Internet) customer? Did you download the program from >their website that is supposed to help troubleshoot connectivity problems? I did, >and the matcli began appearing on my taskbar. I uninstalled the program and the matcli >disappeared. (Program wasn't helpful, anyway). > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, October 14, 2003 at 4:39 pm Posted by CA (6 messages posted) I would suggest you download Spybot (free at www.download.com) or similar software to get rid of spyware. Be careful and read the Read Me file of Spybot so you don't cause damage to your computer. On Tuesday, October 14, 2003 at 2:21 pm, Michael Jordan wrote: >As soon as I installed Verizon DSL with MSN on my machine, "Matcli" started appearing. > Verizon techies tell me that Verizon does not put spybot on its installation CD. >The techies said that if Verizon did this, most firewalls would notify owners and >block it and this would cause an uproar. What to do to eliminate Matcli? > > [Reply or follow-up to this message] re: matcli on taskbar Thursday, October 16, 2003 at 11:02 am Posted by zzzpam (1 messages posted) I had the same thing. Here's what I did: I ran a search on "my computer" for "matcli" and found where it was coming from in my case. It was an executable in Program Files/Hewlet Packard. So I went into add remove programs to see what HP products I had installed and noticed that one of them was something called "direct support." I uninstalled that and problem solved. You could use the same method to figure out where it's coming from on your PC. Good luck! [Reply or follow-up to this message] re: matcli on taskbar Saturday, October 18, 2003 at 9:14 am Posted by Michael Jordan (2 messages posted) I deleted Matcli which I had never had until I installed Verizon DSL. Shortly after deleting Matcli from my system, I downloaded the latest Verizon DSL CD, and Matcli reappeared. I went into file search of the Verizon DSL installation disk and found that Matcli is part of the Verizon support file in two locations. If I delete it, I have problems with Verizon DSL. So go figure. MJ On Thursday, October 16, 2003 at 11:02 am, zzzpam wrote: >I had the same thing. Here's what I did: >I ran a search on "my computer" for "matcli" and found where it was coming from in >my case. It was an executable in Program Files/Hewlet Packard. So I went into add >remove programs to see what HP products I had installed and noticed that one of them >was something called "direct support." I uninstalled that and problem solved. You >could use the same method to figure out where it's coming from on your PC. >Good luck! [Reply or follow-up to this message] re: matcli on taskbar Tuesday, October 21, 2003 at 3:32 pm Posted by John (1 messages posted) matcli stands for 'Motive Chorus Command Line Interface". It gathers information about your system's identity like your name, e-mail address, city, state, etc. and gets written to a log file. It is a Motive Powered Service from HP. To remove matcli, uninstall 'hp instant support'. The standard way to remove this program is by going to Start | Settings | Control Panel | Add or Remove Programs | Select HP Instant Support | Change or Remove Programs | OK. Hope this helps. On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Friday, October 24, 2003 at 11:05 am Posted by Shariq Parvez (1 messages posted) I started seeing matcli as soon as I installed Verizon DSL. Read some help at http://www.pacs-portal.co.uk/startup_pages/startup_v.php On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > [Reply or follow-up to this message] re: matcli on taskbar Sunday, October 26, 2003 at 1:45 pm Posted by Dave Lock (1 messages posted) Based on a previous reply, I did a search and found that matcli was associated with a new CD supplied by blueyonder.co.uk. This was an 'Instant Support Tool' "to diagnose and fix PC problems". [Reply or follow-up to this message] re: matcli on taskbar Monday, October 27, 2003 at 8:12 am Posted by Dominic (1 messages posted) It's also used by BT Broadband Help. Unistalling the help removes the problem. Enjoy Dom On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, October 28, 2003 at 3:23 am Posted by JP (1 messages posted) I am having problem with matcli appearing as a DOS window in windows 98 and causin the machine to reboot, then when windows is loading, matcli appears and triggers a reboot again. Any suggestions? The only new thing to cause this was loading Sidewinder CD yesterday, a microsoft product. Since then, chaos! yours in exasperation, JP On Monday, October 27, 2003 at 8:12 am, Dominic wrote: > >It's also used by BT Broadband Help. Unistalling the help removes the problem. >Enjoy > >Dom > > [Reply or follow-up to this message] re: matcli on taskbar Wednesday, November 12, 2003 at 11:55 am Posted by Liz Milne (1 messages posted) I got that too by installing the telewest broadband help tool. Simply I uninstalled that and after a few long and boring minutes of staring at matcli on the screen (dos thingymajiggy), it disappeared and I could no longer find it on "find files or folders". Et Voila! On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Monday, December 1, 2003 at 3:09 am Posted by Zebedee (1 messages posted) This is part of a tool provided by Motive (www.motive.com) aimed at Broadband providers, to ease support. Appears with BT Broadband Help, along with a "Motive Browser". Aims to reduce calls to support centres. Removing broadband help will remove matcli. On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Monday, December 8, 2003 at 11:47 pm Posted by Intel (1 messages posted) Matcli, so it seams is having an efffect on every highspeed user, It comes from your service provider, or manufacture, such as all that have Adelphia, Verizon, etc. It seems that you all may have contacted or had problems with your highspeed... A program they used for diagnostics. I has to do with SUPPORT, Verizon Support, HP Support, Adelphia Support etc... If you uninstall any support exe. programs in uninstall, you should see it disapear. Dont start driving people crazy with the spyware software...You might have realized it started last time you spoke to your ISP or manufacture...You may ask them how to unistall... It will probably leave your computer when you resolve your issues that you have with your ISP. If you can read this message, It hasnt crashed your computer. Ad-ware and spyware detection will not find it. Good Luck On Monday, December 1, 2003 at 3:09 am, Zebedee wrote: >This is part of a tool provided by Motive (www.motive.com) aimed at Broadband providers, >to ease support. Appears with BT Broadband Help, along with a "Motive Browser". Aims >to reduce calls to support centres. Removing broadband help will remove matcli. > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, December 23, 2003 at 8:58 pm Posted by tb (2 messages posted) As stated already, it is also installed when you install an hp printer such as the all-in-one. Thanks to whoever pointed this out, and yes it shows in the add/remove programs as instant support for the hp products. Not surprising as it showed up after the printer install, but thanks for confirming. Is 56k high speed? LOL HP Instant Support? LOL On Monday, December 8, 2003 at 11:47 pm, Intel wrote: >Matcli, so it seams is having an efffect on every highspeed user, It comes from your >service provider, or manufacture, such as all that have Adelphia, Verizon, etc. It >seems that you all may have contacted or had problems with your highspeed... A program >they used for diagnostics. I has to do with SUPPORT, Verizon Support, HP Support, >Adelphia Support etc... >If you uninstall any support exe. programs in uninstall, you should see it disapear. >Dont start driving people crazy with the spyware software...You might have realized >it started last time you spoke to your ISP or manufacture...You may ask them how >to unistall... It will probably leave your computer when you resolve your issues >that you have with your ISP. If you can read this message, It hasnt crashed your >computer. Ad-ware and spyware detection will not find it. >Good Luck > > [Reply or follow-up to this message] re: matcli on taskbar Sunday, December 28, 2003 at 8:14 am Posted by shrapnel (2 messages posted) I have to agree with TB. I just installed an HP all-in-one printer, and ever since, have had Matcli showing up on the task bar, and causing nothing but trouble for my computer. I waited 15 minuters for the stupid thing to boot up last night only to have it freeze up. It hasn't caused the computer to crash yet, however if I can't get it out soon, I might crash the stupid thing with a hammer. I am going to try a couple of the tips lised previously. Wish me luck. On Tuesday, December 23, 2003 at 8:58 pm, tb wrote: > >As stated already, it is also installed when you install an hp printer such as the >all-in-one. Thanks to whoever pointed this out, and yes it shows in the add/remove >programs as instant support for the hp products. > >Not surprising as it showed up after the printer install, but thanks for confirming. > >Is 56k high speed? LOL > >HP Instant Support? LOL > > > [Reply or follow-up to this message] re: matcli on taskbar Sunday, December 28, 2003 at 9:48 am Posted by tb (2 messages posted) I just uninstalled it through add/remove programs, seems to do the trick. THe other thing I've found useful is to turn off the printer and close the monitor in the taskbar, as well as the digital camera 'launcher' runnng there as well. Otherwise the machine does not shut down nicely always. Been fairly stable. Not bad for a via chipset and an amd processor, lol. On Sunday, December 28, 2003 at 8:14 am, shrapnel wrote: >I have to agree with TB. I just installed an HP all-in-one printer, and ever since, >have had Matcli showing up on the task bar, and causing nothing but trouble for my >computer. I waited 15 minuters for the stupid thing to boot up last night only to >have it freeze up. It hasn't caused the computer to crash yet, however if I can't >get it out soon, I might crash the stupid thing with a hammer. I am going to try >a couple of the tips lised previously. Wish me luck. > > [Reply or follow-up to this message] re: matcli on taskbar Sunday, December 28, 2003 at 9:28 pm Posted by Jeff (1 messages posted) What software or hardware have you recently installed?That will be your first clue to where this program came from. HP includes the matcli program in all their newer software provided with all their printers ( it's also included with dsl, broadband and several other programs that have "instant support" type software.) uninstall any (or the newer support\help programs that are part of recently installed software) support exe. programs in uninstall, under Control Panel - Add and Remove Programs. On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Monday, December 29, 2003 at 11:31 am Posted by shrapnel (2 messages posted) It worked. I went into add / remove and removed the Hp instant support. Matcli has now disappeared during start up. Thanks. On Sunday, December 28, 2003 at 9:48 am, tb wrote: >I just uninstalled it through add/remove programs, seems to do the trick. THe other >thing I've found useful is to turn off the printer and close the monitor in the taskbar, >as well as the digital camera 'launcher' runnng there as well. Otherwise the machine >does not shut down nicely always. Been fairly stable. Not bad for a via chipset >and an amd processor, lol. > > [Reply or follow-up to this message] re: matcli on taskbar Wednesday, December 31, 2003 at 2:21 pm Posted by Kim (1 messages posted) I searched my computer and it's related to the Verizon online support center, I guess it keeps a log. I have Verizon DSL. On Tuesday, October 14, 2003 at 4:39 pm, CA wrote: >I would suggest you download Spybot (free at www.download.com) or similar software >to get rid of spyware. Be careful and read the Read Me file of Spybot so you don't >cause damage to your computer. > > [Reply or follow-up to this message] re: matcli on taskbar Monday, January 26, 2004 at 4:55 am Posted by AnaK (1 messages posted) I just purchased a HP photosmart scanner and now the Macli tries to load but crashes my COMPAQ laptop computer. I have tried to boot in the save mode but again the laptop crashes. Any help would be greatly appreciated. AnaK. On Sunday, December 28, 2003 at 9:28 pm, Jeff wrote: >What software or hardware have you recently installed?That will be your first clue >to where this program came from. >HP includes the matcli program in all their newer software provided with all their >printers ( it's also included with dsl, broadband and several other programs that >have "instant support" type software.) >uninstall any (or the newer support\help programs that are part of recently installed >software) support exe. programs in uninstall, under Control Panel - Add and Remove >Programs. > [Reply or follow-up to this message] re: matcli on taskbar Friday, January 30, 2004 at 7:56 am Posted by RexB (10 messages posted) "matcli" installed with my HP printer too, it sure is a popular annoyance. Thanks to the tips, i uninstalled "HP Direct Support" in the control panel "Add/Remove Programs", it uninstalled without a hitch, no more matcli. Thanks AnaK, hope you've solved the crash probs, as far as i know you've got to get up at least in "safe" mode then uninstall "HP Direct Support". BTW, matcli caused no probs on this box, just took 10 seconds longer to boot. On Monday, January 26, 2004 at 4:55 am, AnaK wrote: >I just purchased a HP photosmart scanner and now the Macli tries to load but crashes >my COMPAQ laptop computer. I have tried to boot in the save mode but again the laptop >crashes. Any help would be greatly appreciated. >AnaK. > > [Reply or follow-up to this message] re: matcli on taskbar Friday, February 6, 2004 at 5:05 am Posted by edward argondizza (1 messages posted) Matcli has been appearing on my taskbar recently. what does it mean and how do i remove it. thank you > > [Reply or follow-up to this message] re: matcli on taskbar Friday, February 6, 2004 at 1:13 pm Posted by Captain Tenneal (1 messages posted) matcli stands for 'Motive Chorus Command Line Interface". It gathers information about your system's identity like your name, e-mail address, city, state, etc. and gets written to a log file. It is a Motive Powered Service from HP. To remove matcli, uninstall 'hp instant support'. The standard way to remove this program is by going to Start | Settings | Control Panel | Add or Remove Programs | Select HP Instant Support | Change or Remove Programs | OK. Hope this helps. [Reply or follow-up to this message] re: matcli on taskbar Sunday, February 8, 2004 at 6:12 am Posted by J. Clarke (1 messages posted) I too, had "matcli"on the taskbar;it was downloaded when I installed Telus' "e-care" for ADSL. After consulting this site, I phoned Telus and they actually admitted they install spyware! For me it was put on C:\WINDOWS\SYSTEM\conagent.exe Thanks for the heads-up on this and how to delete (must uninstall the entire e-care program) otherwise it keeps loading every start-up. On Friday, February 6, 2004 at 1:13 pm, Captain Tenneal wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove matcli, >uninstall 'hp instant support'. The standard way to remove this program is by going >to Start | Settings | Control Panel | Add or Remove Programs | Select HP Instant >Support | Change or Remove Programs | OK. Hope this helps. [Reply or follow-up to this message] re: matcli on taskbar Tuesday, February 17, 2004 at 1:43 pm Posted by StrykerCMH (1 messages posted) I have experienced this with the HP OfficeJet 1000 series printers. Go into msconfig and uncheck "hp instant support". On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar Friday, February 27, 2004 at 2:37 pm Posted by wang (1 messages posted) i work for hp check this it works http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=236434 On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > [Reply or follow-up to this message] re: matcli on taskbar Thursday, March 11, 2004 at 6:10 pm Posted by 007 (1 messages posted) your a smart one you are ,did the same and poof it's gone :) On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, March 16, 2004 at 5:18 pm Posted by Angelica (1 messages posted) What do I need to do if in my add/remove programs the HP Instant Support is not listed? On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > >On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >>A dialogue with the word @matccli@ has started appearing on my taskbar whenever >I >>boot up. What is it and how do i prevent it appearing? >> >> [Reply or follow-up to this message] re: matcli on taskbar Wednesday, April 14, 2004 at 8:44 am Posted by Gillian (1 messages posted) Thank you for your past discussion, I too have just had "matcli" appear on my task bar as I boot. Because of this forum thread I have identified it back to the NTL Broadband Medic programme that I have just installed. I shall be watching, waiting and ready to uninstall!] Thank you for solving this mystery. On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar - in ntl broadband medic Thursday, April 29, 2004 at 11:51 pm Posted by Mark (1 messages posted) matcli located within ntl Broadband Medic tool - I deleted the Medic and the problem vanished [Reply or follow-up to this message] re: matcli on taskbar Friday, April 30, 2004 at 6:12 pm Posted by JayZ (1 messages posted) Thanks John! I had been recieving this message ever since I installed software for an HP camera and scanner, so I removed the 'hp instant support' as you suggested and it worked. Thanks again! JZ On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, May 11, 2004 at 1:29 pm Posted by RRaney (1 messages posted) I had the matcli problem as well in Win 98. I had HP Instant support loaded and I found that I had two options: Start, Run, msconfig, startup, DESELECT HP INSTANT SUPPORT(matcli.exe was associated with this item). Or uninstall HP INSTANT SUPPORT as I learned from this forum: Start, settings, control panel, add/remove programs, hp instant support (remove) THANKS!!! On Sunday, February 8, 2004 at 6:12 am, J. Clarke wrote: >I too, had "matcli"on the taskbar;it was downloaded when I installed Telus' "e-care" >for ADSL. After consulting this site, I phoned Telus and they actually admitted they >install spyware! For me it was put on C:\WINDOWS\SYSTEM\conagent.exe Thanks for >the heads-up on this and how to delete (must uninstall the entire e-care program) >otherwise it keeps loading every start-up. > [Reply or follow-up to this message] re: matcli on taskbar Wednesday, May 19, 2004 at 3:38 pm Posted by alan desmond (1 messages posted) hi,had matcli spyware on pc till uninstalled blueyonder support tool which is installed when you hook up to broadband,worked for me On Friday, April 30, 2004 at 6:12 pm, JayZ wrote: >Thanks John! I had been recieving this message ever since I installed software for >an HP camera and scanner, so I removed the 'hp instant support' as you suggested >and it worked. Thanks again! > >JZ > > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, May 25, 2004 at 6:32 pm Posted by Randy (1 messages posted) Have no HP support installed, but do have Verizon DSL. Went to Start/Run/msconfig/Start/, unchecked Verizon Online Support Center. Seems to have worked. On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > [Reply or follow-up to this message] re: matcli on taskbar Tuesday, June 1, 2004 at 10:52 am Posted by BOB WILSON (3 messages posted) I have been pestered by NTL POP UPS to add broadband medic. After 21 pop-ups in two days i gave in and pressed yes or install. The next day [DC]> MATCLI appeared. Fearing an alien attack i viewed your site, [thankyou for the tips] [a 1st time visitor] I uninstalled broadband medic and it went. i still do not know what it does or is for. Sleepless in Leeds? BOB WILSON On Monday, January 26, 2004 at 4:55 am, AnaK wrote: >I just purchased a HP photosmart scanner and now the Macli tries to load but crashes >my COMPAQ laptop computer. I have tried to boot in the save mode but again the laptop >crashes. Any help would be greatly appreciated. >AnaK. > > [Reply or follow-up to this message] re: matcli on taskbar - in ntl broadband medic Tuesday, June 1, 2004 at 11:10 am Posted by BOB WILSON (3 messages posted) I had the same problem, ntl broadband medic was the villain. i took Marks advice and it went. Thanks Mark. Am beefed up still over the C-O-N-T-I- N-U-O-S x 21 x 2 days ntl pop-up messages saying NTL advise you to install broadband medic.? BOB WILSON On Thursday, April 29, 2004 at 11:51 pm, Mark wrote: >matcli located within ntl Broadband Medic tool - I deleted the Medic and the problem >vanished [Reply or follow-up to this message] re: matcli on taskbar - in ntl broadband medic Monday, June 7, 2004 at 4:14 am Posted by Vicky Stardust (1 messages posted) what do you do if you dont have it listen in the add/remove programs? I never have anything listed in there :( Vicky [Reply or follow-up to this message] re: matcli on taskbar Saturday, July 3, 2004 at 7:01 pm Posted by will (1 messages posted) matcli is an ntl program related to the broadband medic install, it does cause lockups on connections. best advice is to not install it in the first place. if however u already have. then disable it from start/run/msconfig/startup untick the check box On Friday, February 6, 2004 at 5:05 am, edward argondizza wrote: >Matcli has been appearing on my taskbar recently. what does it mean and how do i >remove it. thank you >> >> [Reply or follow-up to this message] re: matcli on taskbar Monday, July 5, 2004 at 2:44 am Posted by Asit Jansari (1 messages posted) I have been away for a couple of weeks on holiday, only to return yesterday and find that this matcli thing has damaged my hard drive (i think). The computer doesnt boot up now, or only very very infrequently does, but then freezes up after about 30 seconds. Any idea's on what i can do??? On Wednesday, October 1, 2003 at 6:20 am, Terry wrote: >A dialogue with the word @matccli@ has started appearing on my taskbar whenever I >boot up. What is it and how do i prevent it appearing? > > [Reply or follow-up to this message] re: matcli on taskbar - in ntl broadband medic Friday, July 9, 2004 at 2:29 pm Posted by Chris (1 messages posted) i too am suffering at the hands of this program. i have deleted broadband medic, yet my system is still on a permanent go slow. would appreciate any advice! On Tuesday, June 1, 2004 at 11:10 am, BOB WILSON wrote: >I had the same problem, ntl broadband medic was the villain. i took Marks advice >and it went. Thanks Mark. Am beefed up still over the C-O-N-T-I- N-U-O-S x 21 x 2 >days ntl pop-up messages saying NTL advise you to install broadband medic.? BOB >WILSON > > > [Reply or follow-up to this message] re: motive chorus Tuesday, July 13, 2004 at 9:33 am Posted by sammy reagan (1 messages posted) Every time I start to use my computer, a pop up stating that my Motive Chorus has detected a fatal error, shows up. It says to contact my internet provider. I did, they have no clue. What is this? How do I fix it? Help!!! [Reply or follow-up to this message] re: matcli on taskbar Tuesday, July 13, 2004 at 5:04 pm Posted by dude (1 messages posted) I have a cablemodem, but never Verizon. It is dated 3/17/04 and lurking in the aforementioned HP directory causing a bluescreen on ME. Spybot, AdAware, and Norton have not caught it. Does puting a file in an HP folder give it some validity to the scanners? **Am grateful to find this discussion, everyone** >I started seeing matcli as soon as I installed Verizon DSL. [Reply or follow-up to this message] re: matcli on taskbar Wednesday, August 11, 2004 at 5:25 pm Posted by Joyce (1 messages posted) Thanks for the help, all. I was having a problem with matcli on the taskbar causing "Me" to hang on restart but not on start. I did a search and found matcli was part of the Dell Resource Assistant. I followed the directions posted above Start/Run/msconfig/startup and unchecked Dell Resource Assistant. Works fine now. On Tuesday, July 13, 2004 at 5:04 pm, dude wrote: >I have a cablemodem, but never Verizon. It is dated 3/17/04 and lurking in the aforementioned >HP directory causing a bluescreen on ME. Spybot, AdAware, and Norton have not caught >it. Does puting a file in an HP folder give it some validity to the scanners? > >**Am grateful to find this discussion, everyone** > > >>I started seeing matcli as soon as I installed Verizon DSL. [Reply or follow-up to this message] re: matcli on taskbar Monday, August 16, 2004 at 12:51 am Posted by Asif Khan (1 messages posted) ok Just go into startup menu and remove "hp instant support" reboot and you never see it again [Reply or follow-up to this message] re: matcli on taskbar Monday, August 16, 2004 at 8:34 pm Posted by jeffandrobyn (1 messages posted) I removed all of the matcli programs, now when I reboot, it is searching for matcli...why? (Yes matcli originally came down when we installed Verizon DSL.) Also, since I unistalled it, I can't logon to Yahoo Messanger. Can I reinstall matcli? It really didn't bother me, I just thought orignally is may be some type of spyware or virus. [Reply or follow-up to this message] re: matcli on taskbar Wednesday, August 18, 2004 at 3:39 pm Posted by barbara hilal (1 messages posted) I found the answer Barbara Hilal Matcli.exe? Maybe you can help me? What is Matcli, and what should I do about it? It comes on as a little icon when I turn on my computer and immediately disappears from view. I have looked on Google and the consensus is that it is gathering information and should be removed. Can you help and tell me what if anything I should do. Could it be connected with an HP printer which I bought recently? Many thanks. Martha A. Dear Martha: There is a split opinion on the subject of that file. When present, there is always also another file by the name of "secret.exe" which makes people nervous as it could be exploited by hackers. Let me quote from pedantic Microsoft: "matcli.exe is a motive Assistant Command line interface that gathers information about your system's identity like your name, e-mail address, city, state, etc. and gets written to a log file while silent.exe executes matcli.exe quietly in the background." This file was introduced when HP bought Compaq. It is required to run some of the special data provided in the Compaq Knowledge Center. These files were introduced when people bought a new HP printer. You did not say if you also have a Compaq computer. In that case, if you were to remove these files, you might no longer have access to items such as "Fix my Presario computer" wizards. I will leave that decision up to you. The standard way to remove this program is by going to Start | Settings | Control Panel | Add or Remove Programs | Select HP Instant Support | Change or Remove Programs | OK. If later you feel naked without that support function, you can reinstall it from the printer driver diskette. On Wednesday, April 14, 2004 at 8:44 am, Gillian wrote: >Thank you for your past discussion, I too have just had "matcli" appear on my task >bar as I boot. >Because of this forum thread I have identified it back to the NTL Broadband Medic >programme that I have just installed. >I shall be watching, waiting and ready to uninstall!] >Thank you for solving this mystery. > > > [Reply or follow-up to this message] re: matcli on taskbar Monday, August 23, 2004 at 12:44 pm Posted by Ben Johnson (1 messages posted) Thanks for the heads up on the HP thing...that did it for me...no more matcli On Thursday, October 16, 2003 at 11:02 am, zzzpam wrote: >I had the same thing. Here's what I did: >I ran a search on "my computer" for "matcli" and found where it was coming from in >my case. It was an executable in Program Files/Hewlet Packard. So I went into add >remove programs to see what HP products I had installed and noticed that one of them >was something called "direct support." I uninstalled that and problem solved. You >could use the same method to figure out where it's coming from on your PC. >Good luck! [Reply or follow-up to this message] re: matcli on taskbar Monday, August 23, 2004 at 2:25 pm Posted by Helen (1 messages posted) Matcli is installed with certain HP products but also with BT internet software... On Friday, February 6, 2004 at 1:13 pm, Captain Tenneal wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove matcli, >uninstall 'hp instant support'. The standard way to remove this program is by going >to Start | Settings | Control Panel | Add or Remove Programs | Select HP Instant >Support | Change or Remove Programs | OK. Hope this helps. [Reply or follow-up to this message] MATCLI. W98SE Program slowdown fixed. Sunday, September 5, 2004 at 4:55 am Posted by Bob Welker (2 messages posted) I've never had MATCLI in the taskbar (at least, not permanently) although it would pop up for some 10 odd seconds during Windows start-up. This started loading after installing Verizon DSL, and (ever conscious for anomalies) had determined it was part of their package, and what it ostensibly was supposed to do (as described in previous posts). I've alway had uneven connect speeds, sometimes a very hard time connecting at all, and (when running into this again last night) started to uninstall the Verizon programs ... leaving the iVasion poET adapter driver for last ... just to see what would happen. Several observations: 1). MATCLI stopped loading during startup. Slightly faster boot time as a result of this. 2). Still able to make DSL connections (with about the same results as before ... no-go to mildly crappy). 3). Norton System Doctor still showing a lengthy period of 100% CPU utilization after the computer seemingly has finished booting (approximately 1 minute in duration, and while about 20 MB of physical memory is being allocated for something). 4). An unexpected side benefit of 'fixing' two programs that had begun to behave badly. I use both Irfanview and IDM (Internet Download Manager). Several months ago (and several days after installing a newer version) Irfanview started to run like molasses on Pluto - it would eventually load files, but CPU utilization went to 100%, and getting a file manager screen could take up to two minutes. Approximately the same thing happened after upgrading IDM. It may be coincidence (in which case its a rather remarkable one) but uninstalling the two Verizon support programs has cleared this up, and both programs run fine again. For the record, I'm still running Win98SE (v4.10.2222) with IE v6 browser using all available patches, keep up-to-date with Norton Antivirus, and regularly run both Spybot and Ad-Aware in an attempt to keep malevolent byte beasties at bay. I was wondering if anyone else had noticed otherwise unexplained program slowdowns 'fixed' by uninstalling the Verizon support programs? On Friday, February 27, 2004 at 2:37 pm, wang wrote: >i work for hp check this it works > >http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=236434 > > > [Reply or follow-up to this message] re: MATCLI. W98SE Program slowdown fixed. Monday, September 20, 2004 at 6:04 am Posted by kid_sickarus (1 messages posted) I ran across matcli on a windows ME machine, in the Dell/Resolution Assistant/Motive Assistant folder, just posting here in hopes that it may help someone find it easier than I did. [Reply or follow-up to this message] MATCLI. still shows in search Sunday, December 12, 2004 at 8:54 am Posted by TK (1 messages posted) hi, i am also being trouibled by 'matcli'. this is how the problem started:- i got a message saying - do u want to install latest security updates from windows... i clicked on yes.. and then downloadeed the said security patches from the link(microsoft link) after that this matcli appeared(in fact few mths back too i havd matcli.. but i gota computer mechanioc to fix the prblems (like slow speed, unable tyo install web camera, etc). he removed this matcli too.. after that i felt the performance of my system has improved.. but now it has reappered :( Problem i face:- seems that the eprformance (speed_) ahas come down I have unistalled the HP instant support , but still mtacli is appaering in the search. how do i remove the matcli which is presednt in other folders like in c drive and f drive.also.. it is coming in a folder : c:/WINDOWS/APPLOG HOW Do i remove this thnka a ton On Sunday, September 5, 2004 at 4:55 am, Bob Welker wrote: >I've never had MATCLI in the taskbar (at least, not permanently) although it would >pop up for some 10 odd seconds during Windows start-up. This started loading after >installing Verizon DSL, and (ever conscious for anomalies) had determined it was >part of their package, and what it ostensibly was supposed to do (as described in >previous posts). > >I've alway had uneven connect speeds, sometimes a very hard time connecting at all, >and (when running into this again last night) started to uninstall the Verizon programs >... leaving the iVasion poET adapter driver for last ... just to see what would happen. > >Several observations: >1). MATCLI stopped loading during startup. Slightly faster boot time as a result >of this. >2). Still able to make DSL connections (with about the same results as before ... >no-go to mildly crappy). >3). Norton System Doctor still showing a lengthy period of 100% CPU utilization after >the computer seemingly has finished booting (approximately 1 minute in duration, >and while about 20 MB of physical memory is being allocated for something). >4). An unexpected side benefit of 'fixing' two programs that had begun to behave >badly. > >I use both Irfanview and IDM (Internet Download Manager). Several months ago (and >several days after installing a newer version) Irfanview started to run like molasses >on Pluto - it would eventually load files, but CPU utilization went to 100%, and >getting a file manager screen could take up to two minutes. Approximately the same >thing happened after upgrading IDM. > >It may be coincidence (in which case its a rather remarkable one) but uninstalling >the two Verizon support programs has cleared this up, and both programs run fine >again. > >For the record, I'm still running Win98SE (v4.10.2222) with IE v6 browser using all >available patches, keep up-to-date with Norton Antivirus, and regularly run both >Spybot and Ad-Aware in an attempt to keep malevolent byte beasties at bay. > >I was wondering if anyone else had noticed otherwise unexplained program slowdowns >'fixed' by uninstalling the Verizon support programs? > > [Reply or follow-up to this message] re: MATCLI. still shows in search Sunday, December 12, 2004 at 11:53 pm Posted by dw (1 messages posted) .... top post snipped ..... I too noticed matcli appearing in a DOS dialgue box on start-up (a Win98 machine) I traced it using 'Find' to a diagnostic check-up programme that was 'helpfully' installed when I upgraded to DSL/Broadband (AOL) Simply uninstall the support program or edit the startup options (start - run - msconfig - select startup tab and deselect matcli entry) to stop the programme executing dw [Reply or follow-up to this message] re: matcli on taskbar Thursday, December 30, 2004 at 4:20 pm Posted by Ronni (1 messages posted) John's info worked!! On Tuesday, October 21, 2003 at 3:32 pm, John wrote: >matcli stands for 'Motive Chorus Command Line Interface". It gathers information >about your system's identity like your name, e-mail address, city, state, etc. and >gets written to a log file. It is a Motive Powered Service from HP. To remove >matcli, uninstall 'hp instant support'. The standard way to remove this program >is by going to Start | Settings | Control Panel | Add or Remove Programs | Select >HP Instant Support | Change or Remove Programs | OK. > >Hope this helps. > > [Reply or follow-up to this message] re: matcli on taskbar Thursday, January 20, 2005 at 8:31 pm Posted by Diego (1 messages posted) Thanks, as a new Verizon DSL customer I tried this and it worked. It would appear that once Verizon DSL installation is complete, the "Online Support Center" program is no longer of any use, anyway. On Tuesday, May 25, 2004 at 6:32 pm, Randy wrote: >Have no HP support installed, but do have Verizon DSL. Went to Start/Run/msconfig/Start/, >unchecked Verizon Online Support Center. Seems to have worked. > > > [Reply or follow-up to this message] re: motive chorus Tuesday, March 15, 2005 at 3:45 am Posted by Tommy Lawless (1 messages posted) This will be of no help to you but I am having the same problem. If there is an answer I would be interested to Know wat it is. On Tuesday, July 13, 2004 at 9:33 am, sammy reagan wrote: >Every time I start to use my computer, a pop up stating that my Motive Chorus has >detected a fatal error, shows up. It says to contact my internet provider. I did, >they have no clue. What is this? How do I fix it? Help!!! [Reply or follow-up to this message] re: motive chorus Wednesday, June 29, 2005 at 10:59 am Posted by pixi (2 messages posted) I had the same prob. after nu broadband install. Got this off a website, written by a guy in the U.K., Hugh Watkins. "My guess is you've recently installed a Hewlett Packard product or signed up with a new Internet Service Provider. Motive Chorus is a part of a program that gathers and logs information about your PC with the intention of providing more effective customer support. It all sounds a bit suspicious, and it may have been installed without your knowledge or permission but apparently it's not regarded as intrusive so it doesn't show up on spyware scans. However, you can easily get rid of it by going to Add/Remove Programs in Control Panel and delete items such as 'Direct Support' and 'HP Instant Support'." On Tuesday, March 15, 2005 at 3:45 am, Tommy Lawless wrote: > >This will be of no help to you but I am having the same problem. If there is an answer >I would be interested to Know wat it is. > [Reply or follow-up to this message] re: motive chorus Wednesday, June 29, 2005 at 11:07 am Posted by pixi (2 messages posted) I had the same prob. after nu broadband install. Got this off a website, written by a guy in the U.K., Hugh Watkins. "My guess is you've recently installed a Hewlett Packard product or signed up with a new Internet Service Provider. Motive Chorus is a part of a program that gathers and logs information about your PC with the intention of providing more effective customer support. It all sounds a bit suspicious, and it may have been installed without your knowledge or permission but apparently it's not regarded as intrusive so it doesn't show up on spyware scans. However, you can easily get rid of it by going to Add/Remove Programs in Control Panel and delete items such as 'Direct Support' and 'HP Instant Support'." On Tuesday, July 13, 2004 at 9:33 am, sammy reagan wrote: >Every time I start to use my computer, a pop up stating that my Motive Chorus has >detected a fatal error, shows up. It says to contact my internet provider. I did, >they have no clue. What is this? How do I fix it? Help!!! 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