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VIA tech updates?
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VIA tech updates?
Friday, October 24, 2003 at 3:38 pm
Posted by Mary Lou (44 messages posted)

I just purchased a Lexmark x75 printer for my PC after lusting after it for months. NOW I can't get it to load on my PC and the tech at Lexmark told me I have to update my VIA tech PCI to USB Universal Host Controller which is a 3038 and he says the printer doesn't recognize it cause cause its too old. Can anyone tell me where the heck to go to update it and how to do it???

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re: VIA tech updates?
Friday, October 24, 2003 at 3:54 pm
Posted by Gerry Kroll (1986 messages posted)

You need to install the latest motherboard drivers for your system. Get them from the manufacturer of your motherboard or from the chipset manufacturer.

USB devices are picky about the sequence in which installation occurs. Be sure to install the printer software before you plug the printer in.

It's not a question of the printer recognizing your USB -- it's more along the lines of the computer not knowing how to talk to the hardware or not understanding what the hardware is saying.


On Friday, October 24, 2003 at 3:38 pm, Mary Lou wrote:
>I just purchased a Lexmark x75 printer for my PC after lusting after it for months.
>NOW I can't get it to load on my PC and the tech at Lexmark told me I have to update
>my VIA tech PCI to USB Universal Host Controller which is a 3038 and he says the
>printer doesn't recognize it cause cause its too old.
>
>Can anyone tell me where the heck to go to update it and how to do it???

[Reply or follow-up to this message]

re: VIA tech updates?
Friday, October 24, 2003 at 4:34 pm
Posted by JmC (14166 messages posted)


 
You probably won't need this. Install and run this utility. The information you need 
will be listed under System model.



Here's the link for the Via chipset drivers. They are usually a universal download, 
and the program will detect your chipset for you. Via Drivers 



      JmC




On Friday, October 24, 2003 at 3:38 pm, Mary Lou wrote:
>I just purchased a Lexmark x75 printer for my PC after lusting after it for months.
>NOW I can't get it to load on my PC and the tech at Lexmark told me I have to update
>my VIA tech PCI to USB Universal Host Controller which is a 3038 and he says the
>printer doesn't recognize it cause cause its too old.
>
>Can anyone tell me where the heck to go to update it and how to do it???

[Reply or follow-up to this message]

re: VIA tech updates?
Friday, October 24, 2003 at 6:24 pm
Posted by Mary Lou (44 messages posted)

Hello again. Belarc says I have VIA Technologies, Inc. VT8363. So now what do I do? Yes I know, I'm the original Computer Dummy.


On Friday, October 24, 2003 at 4:34 pm, JmC wrote:
>



>
 
>You probably won't need this. Install and run this utility. The information you 
need 
>will be listed under System model.
>
>border=0>
>
>Here's the link for the Via chipset drivers. They are usually a universal download, 
>and the program will detect your chipset for you. color="orange">Via Drivers 
>
>
>
>      JmC
>
>

>
>
>
>

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re: VIA tech updates?
Friday, October 24, 2003 at 7:10 pm
Posted by JmC (14166 messages posted)


 
Use this same VIA...link

Download the latest driver version, VIAHyperion4in1v4.49.zip. Unzip the download 
to a folder on your drive, or let your zip utility guide you through it, by clicking 
the downloaded .zip file. This is bullet proof, it will only install/update the necessary 
files required by your particular system.

If you should continue to have any USB related problems, there's also a USB Filter 
patch available. Try the driver update first.



      JmC




On Friday, October 24, 2003 at 6:24 pm, Mary Lou wrote:
>
>Hello again. Belarc says I have VIA Technologies, Inc. VT8363. So now what do I do?
>Yes I know, I'm the original Computer Dummy.
>

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