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USB Mouse problems Win 98 - Laptop
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USB Mouse problems Win 98 - Laptop
Friday, November 28, 2003 at 11:13 pm
Posted by Rhyngyll (12 messages posted)

Hello from across the pond!

My friend took her laptop to be cleaned etc - Clean re-install of Win 98 after putting 
an extra 128mb ram in. All appeared to be working - software etc - connect to net 
ok. When she plugged in her USB Intelli Mouse into the Laptop - the screen just went 
Black and refused to work. It was working perfectly prior to the shop reinstalling 
Win 98 (Clean).

I have mentioned Device Driver - taking any Mouse off from there - Booting into Safe 
mode and doing the same. Can anyone help please? I was wondering whether to delete 
any reference to Mouse in Windows and then rebooting for Windows to rebuild files 
- Is this possible?

I appreciate you should be able to Hot Swap USB devices. I would look at laptop but 
I am hundreds of miles from her and she too shy to come to forum. Thanks

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re: USB Mouse problems Win 98 - Laptop
Saturday, November 29, 2003 at 5:20 am
Posted by Gerry Kroll (1986 messages posted)

Most USB devices require you to install the driver before you plug in the device.

Turn off the laptop and temporarily replace the USB mouse with an ordinary one having a PS2 connector. On most laptops, the single PS2 connector will take either a mouse or a keyboard.

After starting the laptop with that PS2-style mouse, install the USB mouse drivers. Turn off the laptop, and replace the PS2 mouse with the USB one. When the laptop is started again, the USB mouse drivers should be discovered properly.

Note: I suggest temporarily using the PS2 mouse only for the sake of convenience; I strongly dislike touchpads or the joystick "mouse" common on some laptops. You can, of course, use these devices while installing the USB mouse drivers.

Good luck.


On Friday, November 28, 2003 at 11:13 pm, Rhyngyll wrote:

>Hello from across the pond!
>
>My friend took her laptop to be cleaned etc - Clean re-install of Win 98 after putting 
>an extra 128mb ram in. All appeared to be working - software etc - connect to net 
>ok. When she plugged in her USB Intelli Mouse into the Laptop - the screen just 
went 
>Black and refused to work. It was working perfectly prior to the shop reinstalling 
>Win 98 (Clean).
>
>I have mentioned Device Driver - taking any Mouse off from there - Booting into 
Safe 
>mode and doing the same. Can anyone help please? I was wondering whether to delete 
>any reference to Mouse in Windows and then rebooting for Windows to rebuild files 
>- Is this possible?
>
>I appreciate you should be able to Hot Swap USB devices. I would look at laptop 
but 
>I am hundreds of miles from her and she too shy to come to forum. Thanks

[Reply or follow-up to this message]

re: USB Mouse problems Win 98 - Laptop
Saturday, November 29, 2003 at 11:23 am
Posted by Rhyngyll (12 messages posted)

Gerry Thank you very much for your information and I will pass this on to her soonest - again thanks for the help. Rhyn - Diolch Yn Fawr (Thankyou very much)

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