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IO-Magic External CD-RW device driver?
Showing all messages in thread #1094543070 Windows 98 Annoyances Discussion Forum
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IO-Magic External CD-RW device driver?
Tuesday, September 7, 2004 at 12:44 am Posted by Jason Yarber
(12 messages posted)
I'm having one heck of a time here. I bought a lovely new external cd-rw device
from IO-Magic. It connects via a USB cable, and has installation software and the
whole nine yards.
I installed everything and got it up and running, then my unit stopped working.
So, I removed the unit, and uninstalled the software, until I could exchange the
unit for a new one a few weeks later. Now I know the unit works, but I can't seem
to get the software to work properly. My computer detects the USB_Storage device
attached, but can't seem to find a device driver(I thought that's what the device
driver cd was supposed to install). I've ask IO-Magic for help, but they keep telling
me to do the same things I've done, which is install the device driver from the cd,
then reboot. But like I said, that's not working. Anyone have any ideas on how
to fix this problem? By the way, the unit I have is that shiny new 52x24x52 external
CD-RW, model # BCE 5224UI
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re: IO-Magic External CD-RW device driver?
Tuesday, September 7, 2004 at 2:15 am Posted by Rad24
(120 messages posted)
Check in Device Manager that the drive is removed from there following uninstall.
When re-installing browse to the actual folder on the CD containing the required
driver files, you may want to look at the CD files from Explorer beforehand so you
know where they are.
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re: IO-Magic External CD-RW device driver?
Tuesday, September 7, 2004 at 7:34 am Posted by Dan
(1278 messages posted)
Just a thought--does the unit require not being connected to the USB port during
installation of the software???
Dan
On Tuesday, September 7, 2004 at 12:44 am, Jason Yarber wrote:
>I'm having one heck of a time here. I bought a lovely new external cd-rw device
>from IO-Magic. It connects via a USB cable, and has installation software and the
>whole nine yards.
>I installed everything and got it up and running, then my unit stopped working.
>So, I removed the unit, and uninstalled the software, until I could exchange the
>unit for a new one a few weeks later. Now I know the unit works, but I can't seem
>to get the software to work properly. My computer detects the USB_Storage device
>attached, but can't seem to find a device driver(I thought that's what the device
>driver cd was supposed to install). I've ask IO-Magic for help, but they keep telling
>me to do the same things I've done, which is install the device driver from the
cd,
>then reboot. But like I said, that's not working. Anyone have any ideas on how
>to fix this problem? By the way, the unit I have is that shiny new 52x24x52 external
>CD-RW, model # BCE 5224UI
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re: IO-Magic External CD-RW device driver?
Wednesday, September 8, 2004 at 2:47 pm Posted by Jason Yarber
(12 messages posted)
Thanks for your reply. I've actually thought of that one already, but the installation
cd contains only one exe file that is supposed to install all the necessary files.
Apparently, IO-Magic placed all the necessary files inside the exe file, instead
of making them a supplimental by including them in sub-directories.
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