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nav auto protect
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nav auto protect
Tuesday, June 14, 2005 at 8:27 am
Posted by TINA BOSTON (5 messages posted)

When I boot up I receive this error message: NAV auto protect Unable to determine the location of the configuration files and then a box [ok] to click .After I click ok it loads ok, but it seems to be crashing more often. Please help, Tina Boston

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re: nav auto protect
Tuesday, June 14, 2005 at 8:52 am
Posted by trey (1964 messages posted)

If you look in the options section of NAV you will see a red circle. This indicates that your computer is not being protected. If you try updating the virus definitions, nothing happens. The problem is usually caused by corrupted update files. In my opinion it is wise to shutdown the auto update feature on the options page and update manually frequently. I have had the problem you are experiencing and the only solution was to completely uninstall/reinstall. NAV/Symantec Support. If you have the NAV installation CD retrieve the product code numbers from the sleeve.




On Tuesday, June 14, 2005 at 8:27 am, TINA BOSTON wrote:
>When I boot up I receive this error message: NAV auto protect Unable to determine
>the location of the configuration files and then a box [ok] to click .After I click
>ok it loads ok, but it seems to be crashing more often. Please help, Tina Boston

[Reply or follow-up to this message]

re: nav auto protect
Friday, June 17, 2005 at 9:22 am
Posted by TINA BOSTON (5 messages posted)

Thanks so much for the help, the only problem is that I can't find the disc for NORTON SYSTEMS WORKS. When I click on the icon to open the program it won't open,what can I do? thanks, Tina


On Tuesday, June 14, 2005 at 8:52 am, trey wrote:
>


>If you look in the options section of NAV you will see a red circle. This indicates
>that your computer is not being protected. If you try updating the virus definitions,
>nothing happens. The problem is usually caused by corrupted update files. In my opinion
>it is wise to shutdown the auto update feature on the options page and update manually
>frequently. I have had the problem you are experiencing and the only solution was
>to completely uninstall/reinstall.
>NAV/Symantec Support
. If you have the NAV installation CD retrieve the product
>code numbers from the sleeve.
>
>
>
>

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