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re: Windows Explorer error, comp won't start Monday, March 6, 2006 at 8:24 pm Posted by Josh Kibler (4 messages posted) ok i found the problem after searching microsoft.com more and it seems to fit exactly: http://www.support.microsoft.com/?kbid=312488 so i'm wondering, could it be possible to fix this w/out a Windows 98 CD? could i just put a downloaded ole32.dll on a floppy disk? thx On Monday, March 6, 2006 at 7:53 pm, Josh Kibler wrote: >computer type: Compaq w/ Pentium III processor previous history: has had problems >b4 but not like this, C drive is about full...dunno if that helps The last time i >was on my comp, it went to a blue screen w/ error that forced me to just turn it >off...when i tried to startup again it said something about a program that previously >ran that caused 2 problems, one was something about sound...anyways it said to restart >so as to automatically correct them, but then an Explorer error came up and continues >to come up that prevents startup...when i press Ctrl+Alt+Delete there are no programs >running but the desktop bg is there...the error says "EXPLORER caused an exception >6d007eH in module EXPLORER.EXE at 0167:0040a67" in details any suggestions? do i >need to explain more? i'm hoping it can be fixed without calling for a technician [Reply or follow-up to this message] re: Windows Explorer error, comp won't start Wednesday, March 8, 2006 at 10:52 am Posted by jcw (5124 messages posted) You do use WinXP, correct? If a bad ole32.dll file is your problem, you may be able to fix it via a download of that file (it's important though that you have the right version), or from your own hard disk or your WinXP CD. It's unclear to me from your message:  you are able to boot up, but your desktop and Start menu don't appear, correct? If correct, try this first: Boot into safe mode with command prompt. Run the Windows system file checker at the command prompt in the command prompt window, using this command (note the space between SFC and the forward slash): SFC /SCANNOW Follow any on-screen instructions. Have the WinXP CD nearby as you may be prompted to insert it. When the process is done, reboot. On Monday, March 6, 2006 at 8:24 pm, Josh Kibler wrote: >ok i found the problem after searching microsoft.com more and it seems to fit exactly: > http://www.support.microsoft.com/?kbid=312488 > >so i'm wondering, could it be possible to fix this w/out a Windows 98 CD? could i >just put a downloaded ole32.dll on a floppy disk? thx > > [Reply or follow-up to this message] Please ignore my prior post. Wednesday, March 8, 2006 at 10:56 am Posted by jcw (5124 messages posted) Please ignore my prior post. Sorry for any confusion. To answer though your question, yes, you could download that ole32.dll file, but you need the correct version for your computer, which is why MS recommends the procedure the Article gives so as to get the right version. You don't have the disk? [Reply or follow-up to this message] re: Windows Explorer error, comp won't start Wednesday, March 8, 2006 at 1:56 pm Posted by Ms. Eagle (33640 messages posted) As that article also suggests, you may have a set of Windows CAB install files in a directory on your drive. PC Manufacturers normally don't include a Windows installation CD, but rather when they Pre-install Windows, they copy the CAB folder directly to the hard disk. Dealing with Unwanted Spyware and Parasites [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 98 Discussion Forum