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Modem problems
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Modem problems
Tuesday, June 19, 2007 at 9:27 am
Posted by Anthony (38 messages posted)

My 56k modem that came with my motherboard recently stop working for me. I've tried reinstalling the driver for the modem and even reinstalling windows to get the modem to work again but that didn't help. I've got another modem installed now, but windows won't let me install the driver for the modem to try it out and see if it works ok or not. I've also tried an external modem with doesn't want to detect a dial tone either. Any ideas on what I can try to get a modem working on the computer again? I'm using windows 98se.

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re: Modem problems
Tuesday, June 19, 2007 at 10:33 am
Posted by bob wells (1636 messages posted)

Anthony,

Take a look at this site.

http://www.modemsite.com/56k/trouble.asp

You could try removing the modem in Device Manager and force Windows to redetect 
the device & reinstall the software for it. Start with the onboard Modem.

Be sure to remove ALL modems in DeviceManager, then restart your computer.  Yes I 
mean ALL.

BW






On Tuesday, June 19, 2007 at 9:27 am, Anthony wrote:
>My 56k modem that came with my motherboard recently stop working for me. I've tried
>reinstalling the driver for the modem and even reinstalling windows to get the modem
>to work again but that didn't help. I've got another modem installed now, but windows
>won't let me install the driver for the modem to try it out and see if it works ok
>or not. I've also tried an external modem with doesn't want to detect a dial tone
>either. Any ideas on what I can try to get a modem working on the computer again?
> I'm using windows 98se.

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re: Modem problems
Tuesday, June 19, 2007 at 10:35 am
Posted by Keith Stanier (1655 messages posted)

Try uninstalling your original modem drivers first.

Look in Control Panel - Modem. See if it shows the correct name on one of the COM 
ports. If the old modem still shows then you still have the drivers installed. If 
it shows the correct name then let it test your modem to see if there is a connection.

If you look in Network and right-click on your ISP connection and select properties 
it should show you which modem is being used. I installed a new modem 8 months ago 
and I couldn't get connected until I selected the new modem from Network.

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re: Modem problems
Wednesday, June 20, 2007 at 1:10 pm
Posted by Keith Stanier (1655 messages posted)

Sorry I was at work with WinXP yesterday.

If you look in Dial-Up Networking in Explorer or My Computer and right-click 
on your ISP connection and select properties it should show you in the General tab 
- Connect Using, which modem is being used. I installed a new modem 8 months ago 
and I couldn't get connected until I selected the new modem from Dial-Up Networking.

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