I have Pentium 3, Windows 98 SE and ther is no sound on my PC. I tested skeakers and they are o.k. Multimedia properties is gray-out in audio devices ther is a list of devices like audio, wave, on audio properties status is: "Driver is enabled but inactive do to unknown problems". I look at system properties in device maneger under sounds, video and game controler ther is all o.k., no yellow ! or red X all drivers are install and updated, I look in System Information under problem devices ther is nothing listed, I download program aida32 hardware diagnostic tool to see if ther is any hardware conflict and again all test show ther is no problem. I removed multimedia and reinstall but there is no change. Can any one tell me what to look for in order to fix that problem. Sincerely, Majda.

[Reply or follow-up to this message]

|[there] is no sound on my PC. I tested [speakers] and they are o.k
| Majda
| 
cache of http://www.annoyances.org/exec/forum/win98/t1042508300

|I removed multimedia and reinstall[ed] but there is no change. 
|
If you have deleted then reinstalled the device drivers
for ALL the things that may be causing a problem,
this makes me wonder if your sound card (hardware) is still OK.

[Reply or follow-up to this message]

Thank you for answer, I did all again and again, 3 times what was suggested in the web sites that you send to me but no change, multimedia is still gray-out and no sound, I download new driver for CMI8738/C3DX media and the only thing I managed to get is a sound for cd-rom to listen my CDs, with direct x I test direct music with C-media wave device and I got a sound, but when testing direct sound there ware no sound and this error: No driver. Why I can hear cd plying and sound test with directx but I can hear wave and other sound files? When I try to listen to wave file with windows media I get this error: Can not play back audio stream no audio hardware is available or a hardware is not responding, from windows media player error center I got this message: There is no sound card and Error ID = 0x80040256, Remedy ID = 0x00000000. Microsoft support web site does not give me much help for windows 98 problems and in help sound troubleshooter no answer to my problem. In device manager in sound, video controller there is a CMI8738/C3DX PCI Audio Device, Game Port Joystick and Wave Device for Modem all devices are working properly. In Multimedia Properties the PCI Audio device in Pctel serial wave device have this status: Driver is enabled but inactive do to unknown problem. In Multimedia in audio under preferred device the is:No playback device and No recording device. I don't know much about computers, when I have problem I always search for answers in forums or search web sites for solutions but I need help, I don't know, do I need sound card or just driver download and what driver I need or what audio hardware I need to download ? and a few month ago my modem lost its dialing sound. Thank you again. Sincerely, Majda


On Tuesday, January 29, 2008 at 12:39 pm, Majda wrote:
>I have Pentium 3, Windows 98 SE and ther is no sound on my PC.
>I tested skeakers and they are o.k.
>Multimedia properties is gray-out in audio
> devices ther is a list of devices like audio, wave, on audio properties
>status is: "Driver is enabled but inactive do to unknown problems".
>I look at system properties in device maneger under sounds, video and game
>controler ther is all o.k., no yellow ! or red X all drivers are install and updated,
>I look in System
>Information under problem devices ther is nothing listed, I download program
>aida32 hardware diagnostic tool to see if ther is any hardware conflict and again
>all test show ther is no problem.
>I removed multimedia and reinstall but there is no change.
>Can any one tell me what to look for in order to fix that problem.
>
>Sincerely, Majda.

[Reply or follow-up to this message]

I have been hit by a similar problem Majda, running Win98SE. The box to click to 
put the yellow speaker icon on the taskbar, in the Multimedia tool in Control Panel, 
is greyed out.

The speaker images that sit to the left of the Playback and the Recording options 
in that Multimedia option are also greyed out (normally they are clickable), and 
the drop-down list next to them does NOT show my Realtek AC97 Audio device as an 
option, even though it is listed in Device Manager as working normally.

I deleted everything under Sound Video and Game Controllers in Device Manager, in 
SAFE mode, as suggested. Everything reinstalled, but this did not cure the fault. 
I then tried reinstalling DirectX, but with no better luck. Still no sound.

When I try to play Winamp, a wav file, it gives an error: MMSYSTEM004 error. That 
error message says that another device is already playing audio. But I think Windows 
is just confused. Rebooting and starting only Winamp, before anything else (with 
nothing starting up in the StartUp folder), gives the same message.

Also, the program C:\WINDOWS\SNDVOL32.EXE will NOT run when double-clicked. The Realtek 
software indicates that that file controls the yellow speaker icon. Majda, do you 
have this same fault with Winamp or with SNDVOL32.EXE?

I suspect something has broken in the Multimedia settings, but when I tried reinstalling 
Multimedia using the "Add/Remove Programs" tool in Control Panel (Windows Setup) 
it did not fix it.

I asked a knowledgeable friend. He showed me how to download a program called Dependency 
Walker, and he gave me a complicated demonstration of it. It showed that SNDVOL32.EXE 
was missing certain files that it relies on. APPHELP.DLL and USERENV.DLL were listed 
as missing, and OLE32.DLL is listed with this error message - "Warning: At least 
one module has an unresolved import due to a missing export function in a delay-load 
dependent module", whatever that means!

My friend's expertise ended with demonstrating the program. He isn't familiar with 
Win98 and couldn't suggest how to cure the problem. I thought he'd done rather well 
to get that far.

But I wondered if anyone on this forum could suggest anything?

Regards,
Ken







On Wednesday, January 30, 2008 at 10:49 pm, Majda wrote:

>Thank you for answer, I did all again and again, 3 times what was suggested in the 

>web sites that you send to me but no change, multimedia is still gray-out and no 

> sound, I download new driver for CMI8738/C3DX media and the only thing I managed 

>to get is a sound for cd-rom to listen my CDs, with direct x I test direct music 

>with C-media wave device and I got a sound, but when testing direct sound there 
ware 

>no sound and this error: No driver.

>

>Why I can hear cd plying and sound test with directx but I can hear wave and other 

>sound files?

>

>When I try to listen to wave file with windows media I get this error: Can not play 

>back audio stream no audio hardware is available or a hardware is not responding, 

>from windows media player error center I got this message: There is no sound card 

> and  Error ID = 0x80040256, Remedy ID = 0x00000000.

>Microsoft support web site does not give me much help for windows 98 problems and 

>in help sound troubleshooter no answer to my problem.

>

>In device manager in sound, video controller there is a CMI8738/C3DX PCI Audio Device, 

>Game Port Joystick and Wave Device for Modem all devices are working properly.

>In Multimedia Properties the PCI Audio device in Pctel serial wave device have this 

>status: Driver is enabled but inactive do to unknown problem.

>

>In Multimedia in audio under preferred device the is:No playback device and No recording 

>device. 

>

>I don't know much about computers, when I have problem I always search for answers 

>in forums or search web sites for solutions but I need help, I don't  know, do I 

>need sound card or just driver download and what driver I need or what audio hardware 

>I need to download ? and a few month ago my modem lost its dialing sound.

>

>Thank you again.

>

>Sincerely, Majda

>

>

>

>

>

>

>

>

>

>

> 

[Reply or follow-up to this message]

Hello Ken, thank you for your answer and thank you for letting me know about very usefull program Dependency Walker, I don't have Winamp and SNDVOL32.EXE doas not respond, I use Dependency Walker to see what files are missing in sndvol32.exe, Dependency Walker program show that 13 *.dll file are missing, I download them all and than I got this message:"Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module". I search other forums from meny web sites and I come across that meny people have some or similar problems regarding sound but ther is no right answer for our sound problem. I hope one day some one will come with right solution. Sincerely Majda.


On Thursday, January 31, 2008 at 10:47 am, Ken wrote:
>I have been hit by a similar problem Majda, running Win98SE. The box to click to
>put the yellow speaker icon on the taskbar, in the Multimedia tool in Control Panel,
>is greyed out.
>
>The speaker images that sit to the left of the Playback and the Recording options
>in that Multimedia option are also greyed out (normally they are clickable), and
>the drop-down list next to them does NOT show my Realtek AC97 Audio device as an
>option, even though it is listed in Device Manager as working normally.
>
>I deleted everything under Sound Video and Game Controllers in Device Manager, in
>SAFE mode, as suggested. Everything reinstalled, but this did not cure the fault.
>I then tried reinstalling DirectX, but with no better luck. Still no sound.
>
>When I try to play Winamp, a wav file, it gives an error: MMSYSTEM004 error. That
>error message says that another device is already playing audio. But I think Windows
>is just confused. Rebooting and starting only Winamp, before anything else (with
>nothing starting up in the StartUp folder), gives the same message.
>
>Also, the program C:\WINDOWS\SNDVOL32.EXE will NOT run when double-clicked. The Realtek
>software indicates that that file controls the yellow speaker icon. Majda, do you
>have this same fault with Winamp or with SNDVOL32.EXE?
>
>I suspect something has broken in the Multimedia settings, but when I tried reinstalling
>Multimedia using the "Add/Remove Programs" tool in Control Panel (Windows Setup)
>it did not fix it.
>
>I asked a knowledgeable friend. He showed me how to download a program called Dependency
>Walker, and he gave me a complicated demonstration of it. It showed that SNDVOL32.EXE
>was missing certain files that it relies on. APPHELP.DLL and USERENV.DLL were listed
>as missing, and OLE32.DLL is listed with this error message - "Warning: At least
>one module has an unresolved import due to a missing export function in a delay-load
>dependent module", whatever that means!
>
>My friend's expertise ended with demonstrating the program. He isn't familiar with
>Win98 and couldn't suggest how to cure the problem. I thought he'd done rather well
>to get that far.
>
>But I wondered if anyone on this forum could suggest anything?
>
>Regards,
>Ken
>
>
>

[Reply or follow-up to this message]

A little more research has established that the "missing export function" error message 
usually means that a dll file in the system is not a Windows 98 file. This seems 
to indicate that Windows 98 has acquired some WinNT or WinXP files.





On checking, I discovered that one of the files I was getting this error with was 
indeed marked as a WinXP service pack 2 file, on its Properties tab.

I tracked down and replaced all the WinXP files I could find, renaming them in Safe 
Mode from .DLL to .XP and replacing them from my Win98 installation CD. But my system 
then wouldn't boot up. It got quite close once, but Explorer crashed at the last. 
There are obviously more XP files lurking about that I haven't been able to find. 
I finally gave up, and restored the troublesome XP files.

My problem really stems from the Realtek AC97 Audio device driver. The original installation 
of that device was satisfactory, but a subsequent upgrade has installed a version 
that deleted the registry entries for  SNDVOL32.EXE and substituted the Realtek driver, 
instead of them both coexisting as they had done before.

Thus, removing the Realtek driver did not restore the sound, because the original 
registry entries were gone.

My solution was to go back to the registry as it existed when I bought the PC, which 
still existed on the hard disk as various backup files scattered across the disk 
(named AUTOEXEC.1ST, CONFIG.1ST, MSDOS.SY_, SYSTEM.1ST, USER.1ST, SYSTEM.IN_, and 
WIN.IN_). I replace the corrupted registry while in Safe Mode, then reinstalled my 
hardware/peripherals on reboot, and finally reinstalled my software programs.

There must, I suppose, be a way to recreate the registry entries that support SNDVOL32.EXE 
- but after quite a lot of trying I couldn't find how to do that.








On Saturday, February 2, 2008 at 9:46 pm, Majda wrote:

>Hello Ken, thank you for your answer and thank you for letting me know about very 

>usefull program Dependency Walker, I don't have Winamp and  SNDVOL32.EXE doas not 

>respond, I use Dependency Walker to see what files are missing in sndvol32.exe, 
Dependency 

>Walker program show that 13 *.dll file are missing, I download them all and than 

>I got this message:"Warning: At least 

>one module has an unresolved import due to a missing export function in a delay-load 

>dependent module".

>I search other forums from meny web sites and I come across that meny people have 

>some or similar problems regarding sound but ther is no right answer for our sound 

>problem.

>

>I hope one day some one will come with right solution.

>

>Sincerely Majda.

>

>

> 

[Reply or follow-up to this message]

Ken wrote:
|A little more research has established that
|the "missing export function" error message
|usually means that a dll file in the system is not a Windows 98 file.
|This seems to indicate that Windows 98 has acquired some WinNT or WinXP files.
|
|I tracked down and replaced all the WinXP files I could find,
|
What did you use as a metric to identify those?

|renaming them in Safe Mode from .DLL to .XP
|and replacing them from my Win98 installation CD.
|But my system then wouldn't boot up.
|
I'll bet that it DID "boot up". 
cache of http://unixhelp.ed.ac.uk/glossary/gb.html
http://www.annoyances.org/exec/forum/win98/1110694568

What it DIDN'T do is "load Windoze" completely.


|It got quite close once, but Explorer crashed at the last.
|
At any point did you consider SFC?  System File Checker does have its caveats 
cache of http://www.rickrogers.org/sfc.htm
but it sounds like you were really up against it in trying to avoid a reinstall.

|There are obviously more XP files lurking about that I haven't been able to find.
|I finally gave up, and restored the troublesome XP files.
|
I'll point to SFC again.

|My solution was to go back to the registry as it existed when I bought the PC,
|which still existed on the hard disk
|as various backup files scattered across the disk (named AUTOEXEC.1ST,
|CONFIG.1ST, MSDOS.SY_, SYSTEM.1ST, USER.1ST, SYSTEM.IN_, and WIN.IN_).
|
Yeah.  That's pretty much the definition of "desperate".
http://www.pccomputernotes.com/newsletter/093000g.htm

|There must, I suppose, be a way to recreate
|the registry entries that support SNDVOL32.EXE
| - but after quite a lot of trying I couldn't find how to do that.
|
With an M$ OS, you sometimes have to see the wisdom of the shorter route:
just bite the bullet and reinstall.  8-(
ISTM you will end up doing just as much work (perhaps more) WRT installed apps
compared to what you would have had to do with a fresh install.
Are you not finding that?


FYI:
The Webmaster's defaults here are moronic IMO.
If you make sure the **No preview** box near the bottom of this page
http://www.annoyances.org/exec/forum/win98/config
is NOT ticked, you could see what your posts look like
BEFORE submitting them.

One quirk of the way this site is scripted is:
an "On" (capitalized) which starts a line will result in 4 linefeeds preceding it.
It also screws up subsequent blockquoting.
http://www.annoyances.org/exec/forum/win98/post?1202205647

Doing something like this
.On
(starting that line with a non-alphabetic character) will override this
http://www.annoyances.org/exec/forum/win98/1202205647

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