re: DNS error reported w/ Internet Explorer
Thursday, May 9, 2002 at 10:24 am
Windows Me Annoyances Discussion Forum
Posted by JoAnne
(1 messages posted)
Gosh, I may sound like a real dummy here but here goes anyway. I'm hoping someone
can email me privately to tucson47@aol.com. This may sound unbelieveable to you,
but so help me.........this is a true story and the issue is still not resolved.
I've been an AOL customer for many, many years and am using AOL 6.0 I retained
my AOL account when I obtained my high speed internet through Home.com (now Comcast).
I tried using 7.0 but there seems to be a conflict between AOL 7.0 and the high speed
internet provider.
After I obtained my high speed access, everything worked beautifully until the cable
buriers cut the cable when burying it, and then I would continually become disconnected
for several days and stay off no matter what I did, then it would start up again
and things would be ok for a few days. This repeatedly happened over and over again,
and 5 technicians came to my home and finally realized that an electrical charge
was building up in the cable as a result of the splice & reduced cable size by the
cable buriers. They laid a new cable and again beautiful for another month but lo
and behold, when the cable buriers came again.........you guessed it.....they cut
the cable again. They spliced it...........and again my problems started where I'd
be off for several days and on again for a few.
Comcast customer support sent out 3 different trucks one day alone for a service
call but they sent Television Techs to fix my TV. You can imagine how happy I was
after waiting for a week for them to respond..........and someone shows up at my
house to fix my TV reception, not my high speed service. The last TV tech said that
he could take a look at it (although I was on one of my 2 day stay connected times).
This tech made changes to my computer, and that is when the Windows problem started
happening. I have no idea what he all did, because I had to leave for 15 min, and
when I returned he was gone and so was my high speed access again. I wanted to strangle
this man.
I have no idea what he did to my computer, but I've been having problems with my
Windows since then.
Even though the new cable was laid yesterday, I still can NOT connect on my high
speed service........I repeatedly get this EXACT DNS error that is described here.
It is identical. If I want high speed access, I have no choice but to stay with
this company........because of my location and what is available to me. After reading
some of your messages here, I'm wondering if he made some changes to my Internet
Explorer, or something............and what can I do?? I am ready to pull out my
hair. Can anyone please advise me as to what I have to do???
Thank you !!!
JoAnne
On Wednesday, May 1, 2002 at 4:36 am, lenwood wrote:
>I have had the same occurances ...I have Earthlink 5.0 & AOL Browser Version 5.0
>& IE 5.5 on the same system & in the same Hard drive.
>Apparently when I downloaded IE 5.5 with the NEW Earthlink 5.07 Lite version (IE
>5.5 was embedded in the software) it changes some of your dll files to upgradable
>versions that can't be reversed. Microsoft I believe did that intentionally. to
>force users into IE 5.5 & Outlook Express when using Win 98 SE or above operating
>systems.
>
>I have had limited sucess by deleting & re-installing Earthlink 5.0 (previous version
>without IE 5.5) & I have had numerous calls to Earthlink abou this damn new software
>which sucks big time..I can't stand all those damn eeeeeeeees all over the damn
place
>in my favorites section. Microsoft should take a lesson from LINUX. Work well &
stay
>in the background. THen more people will want your services. I have had to re -install
>AOL 5.0 a couple of times too. System File Checker under the Start>RUN>SFC
>
>Will alert you as to which files on your system have been changed. I also use NAV
>utilities to help maintain my system so I can revert back to previous versions of
>my OS . My only & next best solution set will be to Delete the OS *.* & reinstall
>my Win98 SE from scratch & also reload all the Browsers but only installing Earthlink
>5.0 or AOL 5.0 ONLY...It seems that IE 5.5 is the culprit.. Or like you said I may
>try deleting the OS & try to install the new Netscape 6.2 . But you said the problem
>still re-surfaced 3 weeks later...not good. I think I will pay to get the Netscape
>6.2 CD
>...looks like I will be re-installing it often trying to escape MSFT & his incorporation
>of MUST HAVE SOFTWARE to clog your OS. BTW I can still get the Net when I use EL
>5.0 but AOL 5.0 gets the DNS ERRORS...BTW check your Internet Options box under
control
>panel...MSFT sofetware sometimes changes the Connections field for browsers other
>than 5.5 to the box called Never dial out on this connection. I have to go back
in
>& change this daily to maintain my Earthlink 5.0 connection.
>
>Now you know why everyone is upset saying Microsoft is trying to "control" your
desk
>top...this is a prime example of how updates to software can render your previous
>sytem inoperable if you are not a techie....
>
>
>
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