re: DNS error reported w/ Internet Explorer
Wednesday, June 19, 2002 at 9:58 am Windows Me Annoyances Discussion Forum
Posted by Jaime
(2 messages posted)
If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
winsock that will only work with AOL that it installs and if you try to use it with
any other ISP, it breaks. MCaffe can also cause this...Try the following:
First go to add/remove programs in the control panel.
Uninstall newdotnet or new.net if you see it.
If you happen to see SaveNow in the list, uninstall that also
Go to the Windows Setup Tab.
Uncheck Communications.
Click apply.
Click ok.
It will ask you to reboot your computer.
DO NOT REBOOT. Say no.
Leave the control panel up.
Go to start>>run>>regedit.
Highlight My Computer on the left.
At the top of the registry editor, click on Registry>>export registry file.
Save it to your desktop.
Call it Backup.reg
Make sure the Export Range at the bottom is set to All.
Once the registry is backed up, browse to each of the following folders or "keys"
in the registry and delete them:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
\Authentication\SMM_Files
Close the registry editor.
Go back to control panel.
Double click add/remove programs.
Go to the Windows setup tab.
Highlight the word Communications (not the checkmark box) and click details in the
bottom right.
Put a check in Dial up Networking.
Click Ok.
Click apply.
Click ok.
It will ask you to reboot.
This time: REBOOT.
When you get back up, try connecting to the net and browsing.
On Tuesday, June 11, 2002 at 9:28 pm, adamrose wrote:
>Hello,
>
>DNS error reported -
>
> - can connecty to Internet but cannot browse any page, keeps getting the above
error.
>Proxy all OK.
>
>Fix this by uninstaling any Firewall software you may have installed earlier.
>Mine was the Mcafee Firewall that was giving me this problem.
>After uininstalling this Mcafee firewall can connect can browse. All OK. Hope this
>helps.
>bye.
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