It would help if you bothered to tell us what program failed to install from Windows Update. If it was IE 6, then this can cause major problems and takes a lot of work to clear. Other wise:

Go to your C: drives "Program Files" folder, and look for the folder Windows Update. It is a hidden folder, so you may have to click Tools, Folder Options, View, and select the "Show hidden files and folders" button to see it. Select the Windows Update folder and Delete it.

Once deleted, reboot system and try going to the Windows Update site again and down loading updates.

Written in response to: Question about 'Downloading Windows Updates' (susan: Thursday, June 20, 2002 at 2:50 am) Responses to this message: re: Question about 'Downloading Windows Updates' (susan: Thursday, June 20, 2002 at 9:16 am) re:unable to install latest sercurity patch for outlook express 6.0 from update (phillip: Tuesday, October 15, 2002 at 12:31 pm)

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