re: DNS error reported-AOL and Walmart solution
Thursday, June 27, 2002 at 2:15 am Windows Me Annoyances Discussion Forum
Posted by jon bain
(1 messages posted)
I have been trying to get a friend's machine to work outside of the Wmconnect browser
(AOL'S software). After trying all the things suggested in this forum and much trial
and error, I finally found the problem.
It turns out that the username was not a master name and the parental controls had
been set to restricted access. This setting is supposed to restrict access to objectional
material only, however, it was restricting access to all material from an outside
browser.
(Perhaps using a browser other than their own is considered objectionable to Walmart
and AOL). Anyway, as soon as I logged in with the master screen name and changed
the parental control to unrestricted, all other browsers started working again.
On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have
some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>
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