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re: Outlook Express 6 will not open
Tuesday, December 2, 2003 at 11:14 am
Windows Me Annoyances Discussion Forum
Posted by worm
(792 messages posted)
Hi Stan,
I just found some more OE troubleshooting tips on MS's support site which might apply
to you too. Link
HERE
On Tuesday, December 2, 2003 at 10:47 am, worm wrote:
>Hi Stan,
>
>I can think of two other reasons why this should be happening.
>1. Your firewall is blocking the OE launch i.e. preventing it from accessing the
>internet.
>2. You've got McAfee anti-virus installed.
>
>To deal with #1 first, I've often accidentally clicked the "No" button in Zone Alarm
>Pro when a message has popped up asking me if I want to allow program X to access
>the Internet when I meant to have clicked "Yes". The firewall subsequently adds
a
>flag to the configuration preventing the program from accessing the Internet. If
>you happen to be running ZAP as well, click the system tray icon to get the firewall
>dialog window up > go to Program Control > Programs and delete OE from the list.
>Even if you're not running the same firewall, you should be able to find a similar
>menu somewhere.
>
>To disable McAfee, go to Start > Run > type: msconfig and click OK. Click
>the "Startup" tab and remove the checkmark from every entry that points to McAfee.
>McAfee is called "NAI" (Network Associates) these days incidentally. Click Apply/OK
>and reboot. Then try and launch OE again.
>If McAfee turns out to be the culprit, you'll have to get a patch from their site
>if you want to continue using it.
>
>There's also an alternative article on MS's site
>HERE which applies to ME.
>
>
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 |  | | |  | re: Outlook Express 6 will not open (worm: Tue, Dec 2, 2003, 11:14 am) |
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