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re: Outlook Express 6 will not open
Tuesday, December 2, 2003 at 7:58 pm
Windows Me Annoyances Discussion Forum
Posted by Stan Levin
(4 messages posted)
Dear Worm,
Thanks again for more suggestions. I used Article # 259927 to fix the problem by
deleting and reinstalling undamaged Identities even though it wasn't stated to be
used for ME or OE-6. However, and this is very bad for me, all emails in all folders
after 10/23/03 seem to be gone? In all of my email folders there are no November'03
emails! I'm debating if I want to pay MS their $30 if they can get them back for
me. Any ideas on this new problem?
On Tuesday, December 2, 2003 at 10:47 am, worm wrote:
>Hi Stan,
>
>I can think of two other reasons why this should be happening.
>1. Your firewall is blocking the OE launch i.e. preventing it from accessing the
>internet.
>2. You've got McAfee anti-virus installed.
>
>To deal with #1 first, I've often accidentally clicked the "No" button in Zone Alarm
>Pro when a message has popped up asking me if I want to allow program X to access
>the Internet when I meant to have clicked "Yes". The firewall subsequently adds
a
>flag to the configuration preventing the program from accessing the Internet. If
>you happen to be running ZAP as well, click the system tray icon to get the firewall
>dialog window up > go to Program Control > Programs and delete OE from the list.
>Even if you're not running the same firewall, you should be able to find a similar
>menu somewhere.
>
>To disable McAfee, go to Start > Run > type: msconfig and click OK. Click
>the "Startup" tab and remove the checkmark from every entry that points to McAfee.
>McAfee is called "NAI" (Network Associates) these days incidentally. Click Apply/OK
>and reboot. Then try and launch OE again.
>If McAfee turns out to be the culprit, you'll have to get a patch from their site
>if you want to continue using it.
>
>There's also an alternative article on MS's site
>HERE which applies to ME.
>
>
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 |  | | |  | re: Outlook Express 6 will not open (Stan Levin: Tue, Dec 2, 2003, 7:58 pm) |
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