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Windows Explorer Errors
Saturday, July 10, 2004 at 10:27 pm
Windows Me Annoyances Discussion Forum
Posted by Joe DeLisa
(4 messages posted)
I am having problems with Windows Explorer. When I right-click a folder, the context
menu may come up, but the next time I right-click a folder, I receive messages that
Explorer has caused an error (sometimes in UNKNOWN, sometimes in SHELL32.dll, sometimes
in SHLWAPI.dll), and Explorer then closes. It ALWAYS alternates: whenever right-clicking
produces the menus one time, the next time an error occurs, then the next time the
menu appears, and so on. Furthermore, I now find that if I open Windows Explorer
directly, everything is fine until I try to either right-click a folder (NOT a file)
or select a folder and then try to use the FILE menu. Then the error message ALWAYS
appears. The right-clicking sometimes ceases to be a problem for unknown reasons
later on in a Windows session; at some point, the error messages no longer appear.
However, the next time I re-start the computer, the same problems recur. Doing a
system restore may not be a good idea. The last time I did that, I ran into problems
because Norton AntiVirus had updated virus definitions between the time to which
I restored and the time I did the restoration. I couldn't restart the computer, as
the Virus Definitions Engine could no longer initialize. I eventually wound up uninstalling
Norton in safe mode and installing a new version. Don't want that problem again!
Any suggestions?
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