re: Windows Me : ?Explorer has caused an error in <unknown>. Explorer will now close.
Sunday, August 1, 2004 at 7:58 pm
Windows Me Annoyances Discussion Forum
Posted by Emily
(3 messages posted)
My son's computer has this problem too. If I close the box with the error message,
I get a blank desktop and cannot run anything. It does not happen in safe mode.
I have run Trend Micro housecall and deleted three files containing trojans (small.ct
and agent.l), I have run Spybot s&d repeatedly (all clear now), CWShredder, and Ad-Aware
6.0. Ad-aware found, but cannot remove, ljsetup.dll and roclts5.dll. Various items
(e.g. ezula), seem to keep coming back.
I did a search on "Explorer has caused an error in " and found the Microsoft
advice, which was not very helpful. It states that the problem is due to having
HP JetAdmin installed on a Windows Me system and then gives a broken link to an
uninstaller for HP JetAdmin.
Any ideas? I can post a Hijack This log if you think it will help.
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