You can try booting it into Safe Mode.
>

When you power it on, before the initial Windows ME splash screen comes up, press
>and hold the F8 key or the Ctrl key. May take several tries, but this should give
>you the Windows "Boot Menu" with several options listed. Select the "Safe Mode" option
>with the keyboard.
>

This will boot the system into a low resolutition screen mode, where you will
>not have Internet access or access to the CD-Rom drives. But you will be able to
>run your installed Anti-Virus program, and any installed programs like Ad-Aware SE
>or Spybot S&D to check for Malware programs.
>

From Safe Mode, you can also RUN - MSCONFIG and go to its Startup tab and check
>the Startup programs for any that should not be there.
>

You also want to run the System Tools - Disk CleanUp utility while in Safe
>Mode, along with starting Interent Options from the Control Panel and clearing IE's
>Temporary Interent Files. This helps remove some Malware that might be on the system.
>

If you have a working system to use, download a copy of the >href="http://vil.nai.com/vil/stinger" title="Stand-alone AV scan and removal tool
>for specific currently active Virus, Worms and Trojans (1.2MB)">McAfee Stinger
>program and copy it to diskette first. Then in safe mode, you can run it from the
>diskette. It does a scan for the 40 or so most common active Virus that cause major
>problems like you have and can automatically remove them while in Safe Mode.
>

Hopefully between McAfee Stinger, your installed AV and other programs, and by
>disabling suspect program in your Startup List, you will be able to boot the system
>and use it well enough to complete the clean up of the disk drive.

Written in response to: re: I would like to know how to reset my computer (Jack Gulley: Thursday, March 16, 2006 at 8:22 pm) There are presently no replies to this message.

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