re: Question about 'How do I get my sound card to work?
Monday, January 15, 2007 at 3:20 pm Windows Me Annoyances Discussion Forum
Posted by robert
(11 messages posted)
I have tried many of the suggestions here over the last year and still have no sound.
Today I tried the suggestion from smithma and this is what happened after following
all of the instructions: I got a message "The file 'sndvol32.cnt' was not found.
Windows needs the disk labeled 'Windows ME' to continue." There is no disk labeled
exactly like that, but I installed 'Reinstallation CD WMe', clicked Ok, and got a
message "The file 'sndvol32.cnt' was not found. Setup could not find a file on the
specified path. If the path appears below, make sure it is correct. Click Ok to
try copying again." Below, it showed "C:\Windows\options\install". I switched the
CD to one labeled 'Dell Dimension Resource CD- Device Drivers' and clicked Ok. Nothing
happened for 2 minutes. I took the CD out and put it back in, and this time I heard
it spin up. Nothing happened for 2 minutes. Clicked Ok again, nothing happened
for 2 minutes. Removed and installed CD again and clicked Ok while the CD was spinning
up. Nothing happened for 2 minutes. Clicked Cancel. Nothing happened for 2 minutes.
Clicked the X in the box, nothing happened for 2 minutes. Powered the computer
off and back on. Got more similar messages about different files, tried the same
CDs, got the same results except Cancel did work. It got me a new message about
another file. After cancelling many new messages, I am back to where I started (I
think). What do I do now?
On Tuesday, January 11, 2005 at 7:42 pm, smithma wrote:
>I was having the same problem with WinME. This worked for me....
>
>The first step is to reboot into Safe Mode:
>
>Click on Start
>Choose Shutdown
>From the Shutdown Menu select Restart and click OK
>As your computer reboots repeatedly tap the F8 key on your keyboard (once per second)
>until a Startup menu is displayed
>Use the arrow keys on your keyboard to choose item #3 Safe Mode
>Press Enter on your keyboard.
>
>The next step is to remove Multimedia from Windows Setup:
>
>Click on Start-Settings-Control Panel
>Double-click on Add/Remove Programs
>Choose the Windows Setup Tab across the top of the window
>In the list of installed components uncheck Multimedia
>Click Apply and once the files are uninstalled click OK
>Close the Control Panel
>
>The next step is to remove and reinstall the sound drivers:
>
>Right-click on My Computer and choose properties
>Click on the Device Manger tab across the top of the System Properties window
>Click on the plus sign beside Sound, Video, and Game Controllers
>Remove all items under this category by selecting the desired item and clicking
remove
>Note: You will have to click the plus sign beside Sound, Video, and Game Controllers
>again to re-open the category
>Once all items have been removes and Sound, Video, and Game Controllers no longer
>appears in the list click Close
>
>Click Start-Shutdown
>Choose Restart and Click OK
>
>As windows reboots it should redetect the sound card and reinstall the drivers and
>multimedia components (you may need your driver disks and/or Windows disks).
>
>Good luck!!
>
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