I agree on removing the ISP software, and see if you can connect using the internet
connection wizard. If you have ADSL that uses PPPoE, then look for
RASPPPOE on Google. It is a small program that handles the Dialing part. I have
had 3 types of Broadband so far, and have been able to connect without the ISP software
on all of them. Most ISP software is as bad as a Virus.