Are both of you running WinME?

Well its easy enough to find the version number of Windows Media Player. Just go 
to Program Files\Windows Media Player and check the properties of wmplayer.exe. I'm 
using version 9.0 so my version properties are 9.00.00.2980.

If you both using the same applications to run this video and yours runs ok then 
just compare version numbers.

As for Macromedia Shockwave go to Windows\System\Macromed\Flash and see whats the 
newest ocx that is in there. I have 4 because I've updated a few times, Flash.ocx, 
Flash9c.ocx, Flash9d.ocx and SWFlash.ocx and I program.

As for telling what is running in the background you can count the icons showing 
next to the clock. You can also do a Ctrl+Atl+Del and count the items in Task Manager. 
When the computer first starts up and you can only see your DeskTop if you do a Ctrl+Atl+Del 
then you should only need two items running that Systray and Explorer. Anything else 
is just superficial and isn't needed.

When you say she has 92 mb of RAM that doesn't seem much to me. Don't forget every 
application that is running is using system resources (memory) so if you not using 
it, don't have it running. You will find that people have Virus Checkers running 
all the time and they use a lot of resources.

By the way I'm using Win98se which is very close to WinME.

You say her HD maximum capacity is 1.96 gb and 192 mb left to use. What the size 
of her HD?

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