I wasn't implying you were a computer idiot at all, Kelly. I'm sure you're not. 

I would assume, if they say you don't need special drivers... you shouldn't need 
them then! Since you had/have ? other problems as well, I wonder if a repair/reinstall 
of ME would be a good idea? 

Usually PC mfgrs. put compressed CAB install files on the drive in a directory. It 
varies, but have a look at Jack Gulley's instr. on reinstalling ME from CABS..... 

Reinstall ME from CABS

Only thing about that is, if you  had updates installed, they'd all need to be reinstalled. 
I may be able to find a link to a ME updates download page, since it's no longer 
supported. 

One other thing you might do first, is to boot into Safe mode. Then go into Device 
Manager, and remove any/all instances of that device you said has an exclamation 
point. Many times Windows will continue to reinstall drivers for a device, and you 
end up with several instances of one device. (not good) Safe mode will show if there 
are others installed. 

In fact, you can remove any that  show duplicates or exclamation points, because 
that can cause problems in itself. When you reboot Windows will detect new hardware 
and reinstall drivers. Let me know what you find out. 

Blocking Unwanted Parasites with a Hosts File

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