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re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, February 18, 2002 at 6:08 am Posted by Earl (295 messages posted) Sounds like you have a lot of stuff running in the background. You might go to Start-run-msconfig-startup tab. Then you can uncheck a few things that don't have to run in the background and see if that helps. Your system resources should improve. You will have to reboot after you uncheck some things. Be sure you understand what you are unchecking. On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, February 18, 2002 at 9:10 am Posted by Jim Chandler (2 messages posted) My situation is almost identical. Gateway with ME is almost a year old and I have within .10mb of the same disk space. Never had this problem until a week or so ago, when I clicked a shortcut to Word on the desktop and it froze. Got the gray "resources dangerously low" placard and then wound up having to shut it off at the electrical switch. Since I've tried restore back a month and a half, lost my Norton antivirus, and have closed everything unnecessary running--right now have 42 percent of available resources with few programs going. I'm about ready to convert this thing to a boat anchor. On Monday, February 18, 2002 at 6:08 am, Earl Miller wrote: >Sounds like you have a lot of stuff running in the background. You might go to Start-run-msconfig-startup >tab. Then you can uncheck a few things that don't have to run in the background and >see if that helps. Your system resources should improve. You will have to reboot >after you uncheck some things. Be sure you understand what you are unchecking. > > >On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows >System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, February 18, 2002 at 2:05 pm Posted by Fred G (14 messages posted) On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. >The msconfig start up, with too many things running was not the problem(thanks to Earl Miller for suggestion). The problem was that my default Word template (Normal.dot) was damaged. I found the fix at Microsoft TechNet --Article Q307814-- called WD: ERROR MESSAGE: SYSTEM IS DANGEROUSLY LOW ON RESOURCES It is for anyone receiving "System is dangerously low on resources" messages when (1) opening Word (2) When trying to print a document or (3) When Word stops responding (hangs), and you press CTRL+ALT+DELto quit Winword.exe through the Task Manager. The article is 4 pages and too lengtly for here but only took 5 min to fix. Anyone who can't locate the Microsoft TechNet article and needs more infor please post and I will try to assist. [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, February 28, 2002 at 10:22 am Posted by dotdtw1 (1 messages posted) This works in the background; http://www.sci.fi/~borg/rambooster/index.htm On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > > >On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows >System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > > >The msconfig start up, with too many things running was not the problem(thanks to >Earl Miller for suggestion). The problem was that my default Word template (Normal.dot) >was damaged. I found the fix at Microsoft TechNet --Article Q307814-- called WD: >ERROR MESSAGE: SYSTEM IS DANGEROUSLY LOW ON RESOURCES It is for anyone receiving >"System is dangerously low on resources" messages when (1) opening Word (2) When >trying to print a document or (3) When Word stops responding (hangs), and you press >CTRL+ALT+DELto quit Winword.exe through the Task Manager. The article is 4 pages >and too lengtly for here but only took 5 min to fix. Anyone who can't locate the >Microsoft TechNet article and needs more infor please post and I will try to assist. [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, April 16, 2002 at 11:54 am Posted by Bob Walton (2 messages posted) Thanks for the technet article. I have a Win ME Gateway with Office 2000. Word exhibited this exact behavior (freezing on the splash screen). All other Office apps worked fine and reinstalling did nothing. I did a search for normal.dot, deleted it, and Word started with no problem. Wow what an easy fix. Thanks! [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, July 30, 2002 at 11:30 am Posted by NCK (2 messages posted) Just FYI, I had the same problem on a Dell running Windows ME. The solution in the technet article (rename all normal.dot files) did the trick. Thanks so much for the info. Cheers! Nico On Tuesday, April 16, 2002 at 11:54 am, Bob Walton wrote: >Thanks for the technet article. I have a Win ME Gateway with Office 2000. Word >exhibited this exact behavior (freezing on the splash screen). All other Office >apps worked fine and reinstalling did nothing. I did a search for normal.dot, deleted >it, and Word started with no problem. Wow what an easy fix. Thanks! [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, July 31, 2002 at 12:24 pm Posted by Adam (1 messages posted) Very Very good question and I have the GOLDEN answer :) .... Ok go search for a file on your hard drive named Normal.dot delete this reboot and your all set !!!!! On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, September 19, 2002 at 11:59 pm Posted by Lloyd (1 messages posted) Just wanted to say thanks ... after working on this a number of hours ... with the old mind playing games with the "many possibilities that it "could" be" ... I gave up and did a search ... and you know the rest. Thanks again!! On Thursday, February 28, 2002 at 10:22 am, dotdtw1 wrote: >This works in the background; >http://www.sci.fi/~borg/rambooster/index.htm > > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Friday, September 20, 2002 at 8:59 am Posted by Kelly (1 messages posted) Me too.... I've been trying to fix this problem for days (won't bore you with all the attempts and contacts). I can't believe the solution was easy. I've also posted the solution over on the Microsoft boards for the many people there experiencing the same problem. Thanks again On Thursday, September 19, 2002 at 11:59 pm, Lloyd wrote: >Just wanted to say thanks ... after working on this a number of hours ... with the >old mind playing games with the "many possibilities that it "could" be" ... I gave >up and did a search ... and you know the rest. Thanks again!! > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, November 12, 2002 at 4:14 am Posted by William (1 messages posted) I am having the same problem, can someone email me a copy of this article. Maybe it will help. Thanks. Microsoft TechNet --Article Q3078147 On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > . [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, November 12, 2002 at 7:18 am Posted by Fred G (14 messages posted) William: In checking again todaywith Microsoft TechNet site I note the article is no longer available as "Q307814" but in "Search" the same article comes up under "WD: Error Message: System Is Dangerously Low on Resources". Why in the world they eliminated the search number is anyones guess, but I just retrieved the same article using above search. I will attempt to send you the article directly but thought I should post this change also. Fred G On Tuesday, November 12, 2002 at 4:14 am, William wrote: >I am having the same problem, can someone email me a copy of this article. Maybe >it will help. Thanks. Microsoft TechNet --Article Q3078147 > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, November 12, 2002 at 7:42 am Posted by Fred G (14 messages posted) Since I have received a great number of requests for Microsoft TechNet article Q307814-"System Is Dangerously Low on Resources" please find current version of it below. I note that the article is no longer available under "Q307814" but can now be retreived under Microsoft TechNet search as :"WD: Error Message: System is Dangerously Low on Resources". Hope this corrects your problem. Microsoft Knowledge Base Article - 307814 WD: Error Message: System Is Dangerously Low on Resources The information in this article applies to: Microsoft Word 2002 Microsoft Word 2000 Microsoft Word 97 for Windows This article was previously published under Q307814 SYMPTOMS When you use Microsoft Word or another program that uses Word as the default editor, Microsoft Word may stop responding (hang), or you may receive one of the following error messages: Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Restart Microsoft Word Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Microsoft Word. We will treat this report as confidential and anonymous. To see what data this error report contains, click here. -or- Microsoft Word has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created. To view the error log in Microsoft Windows 2000, follow these steps: Click Start, point to Search, and then click For Files or Folders. In the Search for files or folders named box, type Drwtsn32.log. Click Search Now. Right-click the file, and then click Open on the shortcut menu. By default, the Drwtsn32.log file is located in the following folder: C:\Documents and Settings\All Users\Documents\DrWatson -or- This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message: WINWORD caused an invalid page fault in WINWORD.EXE at address. NOTE: The actual memory address may vary. Followed by the following error message: System is dangerously low on resources. This behavior may occur under any of the following circumstances: You open Word. You try to print a document. Word appears to stop responding (hangs), and you press CTRL+ALT+DELETE to quit Winword.exe through the Task Manager. CAUSE This behavior can occur if the default Word template (Normal.dot) is damaged. RESOLUTION NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. To resolve this problem, rename your global template (Normal.dot). To do this, follow the steps for your version of Microsoft Windows. Microsoft Windows XP: Quit all instances of Word, including Microsoft Outlook if Word is set as your e-mail editor. Click Start and then click Search. In the Search Results dialog box, under What do you want to search for?, click All files and folders. In the All or part of the file name box, type Normal.dot. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server). Click Search to search for the file. For each occurrence of Normal.dot that appears in the Search Results dialog box, right-click the file. Click Rename on the shortcut menu. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. On the File menu, click Close to close the Search program. Microsoft Windows Millennium Edition (Me) or Microsoft Windows 2000: Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook also. Click Start, point to Search, and then click For Files or Folders. In the Search for Files or Folder Named box, type Normal.dot. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server). Click Search Now to search for the file. For each occurrence of Normal.dot that appears in the Search Results window, right-click the file, and then click Rename on the menu that appears. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. Close the Search Results window. Restart Word normally (without using the /a switch). Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 4.0: Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook also. Click Start, point to Find, and then click Files or Folders. In the Named box, type Normal.dot. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server). Click Find Now to search for the file. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file, and then click Rename on the menu that appears. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. Close the Find dialog box. Restart Word normally (without using the /a switch). If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged Normal.dot template. You may need to change a few settings to restore your favorite options. If the Normal.dot file that you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily recreated, you may be able to copy those customizations from the old Normal.dot file to the new Normal.dot file by using the Organizer. For more information about using the Organizer in Word 2000 or Word 2002, click Microsoft Word Help on the Help menu, type using the Organizer in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned. For more information about using the Organizer in Word 97, click Contents and Index on the Help menu, click the Index tab in Word Help, type the following text using the organizer and then double-click the selected text to go to the "Use settings from another document or template" topic. If you are unable to find the information you need, ask the Office Assistant. MORE INFORMATION More than one copy of Normal.dot may reside on your computer if multiple users are enabled, or if there are multiple installations of Word (for example, on different operating systems). It is important that you rename the correct copy of the Normal.dot template file. Use the following path information to select the correct location and instance of Normal.dot: Profiles enabled (multiple users use this computer and each user must use individual credentials to log on): drive letter:\Windows\Profiles\your user name\Application Data\Microsoft\Template Profiles not enabled: drive letter:\Windows\Application Data\Microsoft\Templates To further narrow the search, use the following criteria: Look at the time and date when the file was last modified. These variables should correspond to the time and date when the problem first occurred. The size of the damaged file is often well in excess of 100 kilobytes (KB). Last Reviewed: 8/27/2002 Keywords: kberrmsg kbprb KB307814 On Tuesday, November 12, 2002 at 4:14 am, William wrote: >I am having the same problem, can someone email me a copy of this article. Maybe >it will help. Thanks. Microsoft TechNet --Article Q3078147 > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Sunday, November 17, 2002 at 6:04 pm Posted by Peter Welch (1 messages posted) I have started experiencing the same problem, but with Excel 2000 running on Windows Me. When I start Excel, it freezes. When I then press Ctrl+Alt+Del to reboot, I get "The system is busy waiting for the Close Program dialog box to be displayed. You can wait and see if it appears, or you can restart your computer". When I restart, I then get "The system is dangerously low in resources". Also sometimes get the error message: Error : OE: 0197: BFF8E64B. Have: (a) Checked for viruses. (b) Reinstalled Office 2000. (c) Cut out the programs running in the background to free up system resources. (d) renamed my Normal.dot files. But still got the problem. Grateful for any tips on sorting it out. On Wednesday, July 31, 2002 at 12:24 pm, Adam wrote: >Very Very good question and I have the GOLDEN answer :) .... Ok go search for a file >on your hard drive named Normal.dot delete this reboot and your all set !!!!! > > > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, November 20, 2002 at 5:17 pm Posted by Gail (1 messages posted) I got so sick of this problem. Everyone looked at my computer but no one could help me. I finally downloaded Netscape Navigator and now use that as my browser. No problems anymore On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, January 21, 2003 at 8:48 pm Posted by johnny boy (1 messages posted) how stupid, word crashing because of a corrupt file. after many failed attempts i decided to trawl the forums, deleted normal.dot and all it fine! cheers, On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, January 22, 2003 at 10:58 pm Posted by Michael (1 messages posted) I know that you have already found this out but me creates memory holes or leaks if you will and doing the msconfig thing does not fix it all 1. because most people dont know what they can turn off and 2. well simply it just doesnt the only way around it is a better os im sure you have heard this before and there are a lot of people who want to disagree but when you ask them what they run it isnt me bottom line bill gates wanted to make some money on a dead project and so released me mainly because it had gone past its prod time line and there you have it iits just a crap sys by the way look for loadqm.exe in your startup and shut it down as well sorry i couldnt help more if at all On Thursday, February 28, 2002 at 10:22 am, dotdtw1 wrote: >This works in the background; >http://www.sci.fi/~borg/rambooster/index.htm > > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, March 24, 2003 at 6:07 pm Posted by Eric Marinelli (1 messages posted) if you find out what to do will you e-mail it to me it all ways happens to me to ai3bs20@lvcm.com [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, March 24, 2003 at 6:26 pm Posted by Fred G (14 messages posted) One frequent cause of this problem is if the default Word template (Normal.dot) is damaged and the remedy can be found in Microsoft TechNet web site article # 30714--in the "Search". On Monday, March 24, 2003 at 6:07 pm, Eric Marinelli wrote: >if you find out what to do will you e-mail it to me it all ways happens to me to > ai3bs20@lvcm.com [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, April 21, 2003 at 11:42 am Posted by Celeste v (1 messages posted) I have exactly the same problem - tried to find article on Microsoft TechNet - but could not. If you could direct me - or explain the fix - I would greatly appreciate the assistance. On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, April 21, 2003 at 12:06 pm Posted by Fred G (14 messages posted) Sorry, the TechNet Article Is 307814 and if this will accept the whole article here it is: WD: Error Message: System Is Dangerously Low on Resources The information in this article applies to: Microsoft Word 2002 Microsoft Word 2000 Microsoft Word 97 for Windows This article was previously published under Q307814 SYMPTOMS When you use Microsoft Word or another program that uses Word as the default editor, Microsoft Word may stop responding (hang), or you may receive one of the following error messages: Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Restart Microsoft Word Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Microsoft Word. We will treat this report as confidential and anonymous. To see what data this error report contains, click here. -or- Microsoft Word has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created. To view the error log in Microsoft Windows 2000, follow these steps: Click Start, point to Search, and then click For Files or Folders. In the Search for files or folders named box, type Drwtsn32.log. Click Search Now. Right-click the file, and then click Open. By default, the Drwtsn32.log file is located in the following folder: C:\Documents and Settings\All Users\Documents\DrWatson -or- This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message: WINWORD caused an invalid page fault in WINWORD.EXE at address. NOTE: The actual memory address may vary. Followed by the following error message: System is dangerously low on resources. This behavior may occur under any of the following circumstances: You open Word. You try to print a document. Word appears to stop responding (hangs), and you press CTRL+ALT+DELETE to quit Winword.exe through the Task Manager. CAUSE This behavior can occur if the default Word template (Normal.dot) is damaged. RESOLUTION NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. To resolve this problem, rename your global template (Normal.dot). To do this, follow the steps for your version of Microsoft Windows. Microsoft Windows XP: Quit all instances of Word, including Microsoft Outlook if Word is set as your e-mail editor. Click Start and then click Search. In the Search Results dialog box, under What do you want to search for?, click All files and folders. In the All or part of the file name box, type Normal.dot. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server). Click Search to search for the file. For each occurrence of Normal.dot that appears in the Search Results dialog box, right-click the file. Click Rename on the shortcut menu. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. On the File menu, click Close to close the Search program. Microsoft Windows Millennium Edition (Me) or Microsoft Windows 2000: Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook also. Click Start, point to Search, and then click For Files or Folders. In the Search for Files or Folder Named box, type Normal.dot. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server). Click Search Now to search for the file. For each occurrence of Normal.dot that appears in the Search Results window, right-click the file, and then click Rename on the menu that appears. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. Close the Search Results window. Restart Word normally (without using the /a switch). Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 4.0: Quit all instances of Word. If you use Word as your e-mail editor, be sure to quit Microsoft Outlook also. Click Start, point to Find, and then click Files or Folders. In the Named box, type Normal.dot. In the Look in box, select your local hard disk (or an alternate user template location if you are running Word from a network server). Click Find Now to search for the file. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file, and then click Rename on the menu that appears. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. Close the Find dialog box. Restart Word normally (without using the /a switch). If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged Normal.dot template. You may need to change a few settings to restore your favorite options. If the Normal.dot file that you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily recreated, you may be able to copy those customizations from the old Normal.dot file to the new Normal.dot file by using the Organizer. For more information about using the Organizer in Word 2000 or Word 2002, click Microsoft Word Help on the Help menu, type using the Organizer in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned. For more information about using the Organizer in Word 97, click Contents and Index on the Help menu, click the Index tab in Word Help, type the following text using the organizer and then double-click the selected text to go to the "Use settings from another document or template" topic. If you are unable to find the information you need, ask the Office Assistant. MORE INFORMATION More than one copy of Normal.dot may reside on your computer if multiple users are enabled, or if there are multiple installations of Word (for example, on different operating systems). It is important that you rename the correct copy of the Normal.dot template file. Use the following path information to select the correct location and instance of Normal.dot: Profiles enabled (multiple users use this computer and each user must use individual credentials to log on): drive letter:\Windows\Profiles\your user name\Application Data\Microsoft\Template Profiles not enabled: drive letter:\Windows\Application Data\Microsoft\Templates To further narrow the search, use the following criteria: Look at the time and date when the file was last modified. These variables should correspond to the time and date when the problem first occurred. The size of the damaged file is often well in excess of 100 kilobytes (KB). On Monday, April 21, 2003 at 11:42 am, Celeste v wrote: > >I have exactly the same problem - tried to find article on Microsoft TechNet - but >could not. If you could direct me - or explain the fix - I would greatly appreciate >the assistance. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, April 29, 2003 at 3:44 pm Posted by Julie (5 messages posted) Many thanks, Adam, it worked for us too! On Wednesday, July 31, 2002 at 12:24 pm, Adam wrote: >Very Very good question and I have the GOLDEN answer :) .... Ok go search for a file >on your hard drive named Normal.dot delete this reboot and your all set !!!!! > > > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, May 12, 2003 at 6:41 am Posted by CCT Systems (1 messages posted) Same problem but on Win98, and using worksuite 2000. This resolve worked for me. Deleting teh normal.dot thanks [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Friday, May 16, 2003 at 4:25 pm Posted by Jimbo (3 messages posted) FOR THE SAME PROBLEM WITH EXCEL, TRY THIS:- XL2000: "The System Is Dangerously Low on Resources" Error Message When You Start Excel The information in this article applies to: Microsoft Excel 2000 SYMPTOMS When you start Excel 2000, the program abruptly quits and you receive the following error message: The system is dangerously low on resources. CAUSE This issue may occur if the Excel toolbar file (Excel.xlb) is damaged. The Excel toolbar file stores information about menu changes and about any custom menus that you may have created. RESOLUTION To determine whether the Excel.xlb file is at fault, first start Excel 2000 in Safe mode. Safe mode bypasses the Excel toolbar file, any startup or shutdown macros that you may have configured, and any files in the XLStart folder. To do this, follow these steps: Click Start, and then click Run. Click Browse, and then navigate to Excel.exe in the following location: C:\Program Files\Microsoft Office\Office In the Open box, add a /s switch to the end of the file path, as follows: "C:\Program Files\Microsoft Office\Office\Excel.exe" /s Click OK. If you still receive the error message, the problem does not reside in the Excel.xlb file. The error may reside in the Microsoft Windows operating system, in which case you will want to contact Microsoft Windows Product Support for help. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS If you do not still receive the error message, the Excel toolbar file may be damaged. Use Windows Explorer to locate the Excel toolbar file, located in the C:\Windows\Application Data\Microsoft\Excel folder and named: Excel.xlb, if your computer is not connected to a network or is not set up with a logon prompt. -or- Username.xlb, where Username is your user logon name. Right-click the Excel toolbar file, and then click Rename. Change the file-name extension to .old. For example, if the file was named "Excel.xlb," change it to "Excel.old." Quit Windows Explorer. Start Excel 2000. The program now starts and you can re-create your customized toolbar settings. Last Reviewed: 1/2/2003 Keywords: kbprb kberrmsg KB812133 On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, June 12, 2003 at 11:06 am Posted by skye (1 messages posted) THANK YOU! This article (Q307814) solved my problem as well....you're a lifesaver! Skye On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Friday, June 27, 2003 at 6:10 am Posted by cathy (1 messages posted) Thank you so much for the excel.old tip. It fixed everything! I really appreciate it. [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Saturday, November 22, 2003 at 2:17 am Posted by Mihai Tanasescu (1 messages posted) Thanks for the excel.xlb stuff. It really saved me from a lot of trouble. On Friday, June 27, 2003 at 6:10 am, cathy wrote: >Thank you so much for the excel.old tip. It fixed everything! I really appreciate >it. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, November 25, 2003 at 7:13 am Posted by Paddy F (1 messages posted) Had that message annoying me all day, trying to fix CEO's home PC, thanks guys, you saved me having to do a format, it was a close one cause he was looking for it back in working order ASAP. thanks again for saving my @ss. On Tuesday, July 30, 2002 at 11:30 am, NCK wrote: >Just FYI, I had the same problem on a Dell running Windows ME. The solution in the >technet article (rename all normal.dot files) did the trick. Thanks so much for >the info. >Had that message annoying me all day, trying to fix CEO's home PC, thanks guys, you saved me having to do a format, it was a close one cause he was looking for it back in working order ASAP. thanks again for saving my @ss. >Cheers! > >Nico > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, November 26, 2003 at 8:49 pm Posted by J (1 messages posted) U R Awesome. I have been having that problem for a few years ver y sporadic. That solved it and it was soooo easy. I really appreciate it. You guys should feel very pleased with yourselves. JJO. On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, August 26, 2004 at 8:27 pm Posted by Lisa (3 messages posted) You just made my day! I've been struggling with this problem for ... well, you don't even want to know how long. Who knew the solution could be so easy?!? Many thanks. On Wednesday, July 31, 2002 at 12:24 pm, Adam wrote: >Very Very good question and I have the GOLDEN answer :) .... Ok go search for a file >on your hard drive named Normal.dot delete this reboot and your all set !!!!! > > > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, September 16, 2004 at 7:12 pm Posted by John C (1 messages posted) Fred G. I am encountering the Dangerously low on resources message in word. I cannot find article Q307814 at the microsoft site. Please advise how I can solve this problem. Thanks John C On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, September 16, 2004 at 7:54 pm Posted by Fred G (14 messages posted) John C: I posted the full text of Q 307814 in this forum under the date of November 12, 2002 @ 7:42 PM and note that is remains posted today. Please refer to above for complete text of Q307814. Fred G On Thursday, September 16, 2004 at 7:12 pm, John C wrote: >Fred G. >I am encountering the Dangerously low on resources message in word. I cannot find >article Q307814 at the microsoft site. Please advise how I can solve this problem. >Thanks >John C > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, December 27, 2004 at 2:15 pm Posted by Rachel (10 messages posted) OK here goes, I did the above and it helped in opening up Microsoft Word, but it won't let me open any files I already had in Microsoft Word, it still just sits there with an hourglass and does nothing. Help!!! On Thursday, September 16, 2004 at 7:54 pm, Fred G wrote: >John C: >I posted the full text of Q 307814 in this forum under the date of November 12, 2002 >@ 7:42 PM and note that is remains posted today. > >Please refer to above for complete text of Q307814. > >Fred G > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, December 27, 2004 at 2:31 pm Posted by Fred G (14 messages posted) Am sorry---my problem was corrected by re-naming the damaged global template named Normal.dot (in each instance) as outlined in Microsoft 307814. If following 307814 (for your correct version of Windows) does not correct the problem I must assume the problem is other than this and I would have no way of determining your specific problem. Sorry, Fred On Monday, December 27, 2004 at 2:15 pm, Rachel wrote: > >OK here goes, I did the above and it helped in opening up Microsoft Word, but it >won't let me open any files I already had in Microsoft Word, it still just sits there >with an hourglass and does nothing. Help!!! > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, December 28, 2004 at 12:20 pm Posted by Jeremy (1 messages posted) I have a similar yet different problem. I have a PC with 98se on it and if I leave it sitting for a long period of time (say an hour or two) and try to open My Computer or something, it won't open and any program on the desktop I try to open automatically gets an exception error. When I hit Ctrl+Alt+Del I get "Dangerously Low On Resources!" but all that is running is Vptray (aka NortonAV), Systray, and Rundll32. I can end task on any one of these and it won't make a difference. I have to shut it down and start over. It does this even if I just bring it up and do nothing to it but let it sit. I have ran a complete surface scan on the HD (no bad sectors), updated Norton and scanned the PC (no virii), cleaned off all ad spyware garbage and picked through the startup until all I had left were the three items running I mentioned. So...what else could be causing this and what other methods can help resolve it? Also, are there any real memory aid programs out there for 98 or are they all bunk? My home PC has that memory leak problem where it runs out of memory (has plenty) after programs have been closed and things start to go all wonky and break up until I have to reboot. Any help would be greatly appreciated. ^_^ [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Tuesday, December 28, 2004 at 12:50 pm Posted by Fred G (14 messages posted) Sorry, but I am only familiar with my Windows ME problems that I have solved and am not an expert by any means. Sorry I can't help you with your situation. Fred On Tuesday, December 28, 2004 at 12:20 pm, Jeremy wrote: >I have a similar yet different problem. I have a PC with 98se on it and if I leave >it sitting for a long period of time (say an hour or two) and try to open My Computer >or something, it won't open and any program on the desktop I try to open automatically >gets an exception error. When I hit Ctrl+Alt+Del I get "Dangerously Low On Resources!" >but all that is running is Vptray (aka NortonAV), Systray, and Rundll32. I can end >task on any one of these and it won't make a difference. I have to shut it down and >start over. It does this even if I just bring it up and do nothing to it but let >it sit. I have ran a complete surface scan on the HD (no bad sectors), updated Norton >and scanned the PC (no virii), cleaned off all ad spyware garbage and picked through >the startup until all I had left were the three items running I mentioned. So...what >else could be causing this and what other methods can help resolve it? > >Also, are there any real memory aid programs out there for 98 or are they all bunk? >My home PC has that memory leak problem where it runs out of memory (has plenty) >after programs have been closed and things start to go all wonky and break up until >I have to reboot. Any help would be greatly appreciated. ^_^ [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Sunday, January 16, 2005 at 7:14 pm Posted by Pete (1 messages posted) I had the same problem with Excel 2000 running on Windows 98. Excel never opened. When I hit ctrl-alt-delete it indicated my computer was 'dangerously low on resources'. Renaming excel.xlb to excel.old bypassed the problem. When I called excel again, it asked for my CD, and reloaded the file. Thanks for the tip. My Excel is working again. On Friday, June 27, 2003 at 6:10 am, cathy wrote: >Thank you so much for the excel.old tip. It fixed everything! I really appreciate >it. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, January 26, 2005 at 2:50 pm Posted by Vanessa (1 messages posted) ummm i hav the same problem and i cant find this article what do i do? On Sunday, February 17, 2002 at 9:22 pm, Fred G wrote: >I have a question about Windows >says it's "Dangerously Low on System Resources": >I have problem that just started after a year of use with Windows Me--When I try >to open Word 2000 the word 2000 logo appears and everything freezes--with the message >"Dangerously Low In Resources" Have to manually shut down. Resource Meter shows System >56% free; User 56% free and GDI 64% free. I have 12.3 GB disk free space with 6.26 >GB used. I have defraged and ran Scandisk and Norton shows no viruses. Am at complete >loss as to what to do. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, January 26, 2005 at 3:55 pm Posted by Fred G (14 messages posted) Vanessa The entire fix article #307814 is posted in this forum and string under the date of 11/12/02 @ 7:42 pm. Following the Microsoft article exactly as stated should fix the problem if it is the same problem I had. Fred On Wednesday, January 26, 2005 at 2:50 pm, Vanessa wrote: >ummm i hav the same problem and i cant find this article what do i do? > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Monday, February 7, 2005 at 9:44 am Posted by aengellenner (14 messages posted) The computer I was using was 98SE and using Office 2000. Renaming excel.exe to excel.old worked. After reopening excel, there were no problems at all. HTank you very much. :> On Friday, May 16, 2003 at 4:25 pm, Jimbo wrote: > >FOR THE SAME PROBLEM WITH EXCEL, TRY THIS:- >XL2000: "The System Is Dangerously Low on Resources" Error Message When You Start >Excel >The information in this article applies to: >Microsoft Excel 2000 > >SYMPTOMS >When you start Excel 2000, the program abruptly quits and you receive the following >error message: > >The system is dangerously low on resources. >CAUSE >This issue may occur if the Excel toolbar file (Excel.xlb) is damaged. The Excel >toolbar file stores information about menu changes and about any custom menus that >you may have created. >RESOLUTION >To determine whether the Excel.xlb file is at fault, first start Excel 2000 in Safe >mode. Safe mode bypasses the Excel toolbar file, any startup or shutdown macros that >you may have configured, and any files in the XLStart folder. To do this, follow >these steps: >Click Start, and then click Run. >Click Browse, and then navigate to Excel.exe in the following location: >C:\Program Files\Microsoft Office\Office > >In the Open box, add a /s switch to the end of the file path, as follows: >"C:\Program Files\Microsoft Office\Office\Excel.exe" /s > >Click OK. >If you still receive the error message, the problem does not reside in the Excel.xlb >file. The error may reside in the Microsoft Windows operating system, in which case >you will want to contact Microsoft Windows Product Support for help. For a complete >list of Microsoft Product Support Services phone numbers and information about support >costs, visit the following Microsoft Web site: >http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS > >If you do not still receive the error message, the Excel toolbar file may be damaged. >Use Windows Explorer to locate the Excel toolbar file, located in the C:\Windows\Application >Data\Microsoft\Excel folder and named: >Excel.xlb, if your computer is not connected to a network or is not set up with a >logon prompt. >-or- > >Username.xlb, where Username is your user logon name. >Right-click the Excel toolbar file, and then click Rename. >Change the file-name extension to .old. For example, if the file was named "Excel.xlb," >change it to "Excel.old." >Quit Windows Explorer. >Start Excel 2000. >The program now starts and you can re-create your customized toolbar settings. >Last Reviewed: 1/2/2003 >Keywords: kbprb kberrmsg KB812133 [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, February 23, 2005 at 7:06 pm Posted by Brad (1 messages posted) Fred, Thanks for your research! I have windows 98SE with word 2000. All of a sudden whenever I click a shortcut, the new file template or winword in the Microsoft Office directory, the Word opening sign comes up and freezes. CTL/Alt/Del to close winword and get the message Your have dangerously low system resources..........close programs. And close every program including explorer and finally power down! I uninstalled word and reinstalled...I reinstalled windows 98SE...Nothing Helped. who would ever have guessed that Normal.doc had that much power? I deleted it and my winword works again! Thanks again! On Monday, February 18, 2002 at 2:05 pm, Fred G wrote: > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, February 23, 2005 at 7:58 pm Posted by Fred G (14 messages posted) Brad- Thanks for the kind words. I am just happy that after all your problems and work the normal.dot problem finally fixed your situation. Fred On Wednesday, February 23, 2005 at 7:06 pm, Brad wrote: >Fred, Thanks for your research! I have windows 98SE with word 2000. All of a sudden >whenever I click a shortcut, the new file template or winword in the Microsoft Office >directory, the Word opening sign comes up and freezes. CTL/Alt/Del to close winword >and get the message Your have dangerously low system resources..........close programs. > And close every program including explorer and finally power down! I uninstalled >word and reinstalled...I reinstalled windows 98SE...Nothing Helped. who would ever >have guessed that Normal.doc had that much power? I deleted it and my winword works >again! Thanks again! > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, March 10, 2005 at 8:11 am Posted by John McMasters (6 messages posted) Vanessa, I'm not a computer expert, but I had the same problem and this solved it. Two things: First, check the percentage of resources available. Then check the items running on the right side of the task bar one at a time and see if you can turn them off. Then immediately recheck the resources. It seems that each has a certain percentage of resources it uses. I was running Zone Alarm and found it took 15% of my resources; a photography program took 5%. I shut them off and immediately regained the 20%. Second, I found a web site called Analog X which had a link to a program called MaxMem. This allows you to increase the resources allocated at the time. It is 214k and can be downloaded and installed very quickly. It has worked to date (3/10/05. On Wednesday, January 26, 2005 at 2:50 pm, Vanessa wrote: >ummm i hav the same problem and i cant find this article what do i do? > > > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, April 6, 2005 at 12:27 pm Posted by John G (1 messages posted) Unbelievable!! I cannot believe how easy it was to fix. I bypassed all the research part and went directly to a search for *.xlb. Found excel.xlb and changed it to excel.old. Bingo. Problem gone. How much do I owe you? My computer tech guy would have charged me a couple 100. Thank You!! On Friday, May 16, 2003 at 4:25 pm, Jimbo wrote: > >FOR THE SAME PROBLEM WITH EXCEL, TRY THIS:- >XL2000: "The System Is Dangerously Low on Resources" Error Message When You Start >Excel >The information in this article applies to: >Microsoft Excel 2000 > >SYMPTOMS >When you start Excel 2000, the program abruptly quits and you receive the following >error message: > >The system is dangerously low on resources. >CAUSE >This issue may occur if the Excel toolbar file (Excel.xlb) is damaged. The Excel >toolbar file stores information about menu changes and about any custom menus that >you may have created. >RESOLUTION >To determine whether the Excel.xlb file is at fault, first start Excel 2000 in Safe >mode. Safe mode bypasses the Excel toolbar file, any startup or shutdown macros that >you may have configured, and any files in the XLStart folder. To do this, follow >these steps: >Click Start, and then click Run. >Click Browse, and then navigate to Excel.exe in the following location: >C:\Program Files\Microsoft Office\Office > >In the Open box, add a /s switch to the end of the file path, as follows: >"C:\Program Files\Microsoft Office\Office\Excel.exe" /s > >Click OK. >If you still receive the error message, the problem does not reside in the Excel.xlb >file. The error may reside in the Microsoft Windows operating system, in which case >you will want to contact Microsoft Windows Product Support for help. For a complete >list of Microsoft Product Support Services phone numbers and information about support >costs, visit the following Microsoft Web site: >http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS > >If you do not still receive the error message, the Excel toolbar file may be damaged. >Use Windows Explorer to locate the Excel toolbar file, located in the C:\Windows\Application >Data\Microsoft\Excel folder and named: >Excel.xlb, if your computer is not connected to a network or is not set up with a >logon prompt. >-or- > >Username.xlb, where Username is your user logon name. >Right-click the Excel toolbar file, and then click Rename. >Change the file-name extension to .old. For example, if the file was named "Excel.xlb," >change it to "Excel.old." >Quit Windows Explorer. >Start Excel 2000. >The program now starts and you can re-create your customized toolbar settings. >Last Reviewed: 1/2/2003 >Keywords: kbprb kberrmsg KB812133 [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Wednesday, April 6, 2005 at 6:54 pm Posted by Herbert Seidenberg (1 messages posted) Jimbo Thanks, that worked great. I am using Excel 2002 and the file name was Excel10.xlb [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Thursday, May 12, 2005 at 1:36 pm Posted by Cathy (1 messages posted) Many thanks to Fred G. for posting the Microsoft TechNet solution involving the normal.dot template in Word. Found the posting by googling the phrase "dangerously low in resources" in an attempt to see if there was anything on the Internet about my problem. Worked great! On Tuesday, November 12, 2002 at 7:42 am, Fred G wrote: >Since I have received a great number of requests for Microsoft TechNet article Q307814-"System >Is Dangerously Low on Resources" please find current version of it below. I note >that the article is no longer available under "Q307814" but can now be retreived >under Microsoft TechNet search as :"WD: Error Message: System is Dangerously Low >on Resources". Hope this corrects your problem. > [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Saturday, September 10, 2005 at 8:55 pm Posted by Ken S (1 messages posted) Fred thinks so much for the solution to this problem. After many hours of searching for the answer, you made my day. Word now works again. Thanks On Monday, April 21, 2003 at 12:06 pm, Fred G wrote: >Sorry, the TechNet Article Is 307814 and if this will accept the whole article here >it is: > >WD: Error Message: System Is Dangerously Low on Resources >The information in this article applies to: >Microsoft Word 2002 >Microsoft Word 2000 >Microsoft Word 97 for Windows > >This article was previously published under Q307814 >SYMPTOMS >When you use Microsoft Word or another program that uses Word as the default editor, >Microsoft Word may stop responding (hang), or you may receive one of the following >error messages: > >Microsoft Word has encountered a problem and needs to close. We are sorry for the >inconvenience. > > >If you were in the middle of something, the information you were working on might >be lost. > >Restart Microsoft Word > >Please tell Microsoft about this problem. > >We have created an error report that you can send to help us improve Microsoft Word. >We will treat this report as confidential and anonymous. > >To see what data this error report contains, click here. >-or- > > > >Microsoft Word has generated errors and will be closed by Windows. You will need >to restart the program. > >An error log is being created. >To view the error log in Microsoft Windows 2000, follow these steps: >Click Start, point to Search, and then click For Files or Folders. >In the Search for files or folders named box, type Drwtsn32.log. >Click Search Now. >Right-click the file, and then click Open. > >By default, the Drwtsn32.log file is located in the following folder: >C:\Documents and Settings\All Users\Documents\DrWatson > >-or- > > > >This program has performed an illegal operation and will be shut down. > >If the problem persists, contact the program vendor. >When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you >receive the following message: > > >WINWORD caused an invalid page fault in WINWORD.EXE at address. >NOTE: The actual memory address may vary. Followed by the following error message: > >System is dangerously low on resources. >This behavior may occur under any of the following circumstances: >You open Word. > > >You try to print a document. > > >Word appears to stop responding (hangs), and you press CTRL+ALT+DELETE to quit Winword.exe >through the Task Manager. >CAUSE >This behavior can occur if the default Word template (Normal.dot) is damaged. >RESOLUTION >NOTE: Because there are several versions of Microsoft Windows, the following steps >may be different on your computer. If they are, see your product documentation to >complete these steps. > >To resolve this problem, rename your global template (Normal.dot). To do this, follow >the steps for your version of Microsoft Windows. > >Microsoft Windows XP: >Quit all instances of Word, including Microsoft Outlook if Word is set as your e-mail >editor. >Click Start and then click Search. >In the Search Results dialog box, under What do you want to search for?, click All >files and folders. >In the All or part of the file name box, type Normal.dot. >In the Look in box, select your local hard disk (or an alternate user template location >if you are running Word from a network server). >Click Search to search for the file. >For each occurrence of Normal.dot that appears in the Search Results dialog box, >right-click the file. Click Rename on the shortcut menu. Type a new name for the >file, such as OldNormal.dot or Normal-1.dot, and then press ENTER. [Reply or follow-up to this message] re: Question about 'Windows says it's ''Dangerously Low on System Resources''' Sunday, September 11, 2005 at 4:32 am Posted by Fred G (14 messages posted) Ken---am glad the information I provided was also the solution to your computer problem!!! Fred G On Saturday, September 10, 2005 at 8:55 pm, Ken S wrote: >Fred thinks so much for the solution to this problem. After many hours of searching >for the answer, you made my day. Word now works again. > >Thanks > > > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum