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DNS error reported w/ Internet Explorer
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DNS error reported w/ Internet Explorer
Thursday, March 21, 2002 at 10:21 pm
Posted by Reid Hattaway (1 messages posted)

I've had a problem resurface that I thought I had solved a couple of weeks ago.  
I'm using Windows ME w/ a standard 56K connection.  About three weeks ago, when I 
connected to my ISP and began browsing w/ Internet Explorer, the following phenomenon 
occured:

After opening my browser, the home page attempts to load.  In the bottom of the browser 
window, it says opening "Opening page http://www.rmci.net" (My ISP), then it reads 
"Connecting to site 127.0.0.1" (Indicating that it's attempting to use the local 
loopback address, which is strange), and finally it reads, "Downloading from site: 
res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm", and the browser window displays 
the following familiar web page:

The page cannot be displayed 
The page you are looking for is currently unavailable. The Web site might be experiencing 
technical difficulties, or you may need to adjust your browser settings. 

--------------------------------------------------------------------------------

Please try the following:

Click the  Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet 
Options. On the Connections tab, click Settings. The settings should match those 
provided by your local area network (LAN) administrator or Internet service provider 
(ISP). 
If your Network Administrator has enabled it, Microsoft Windows can examine your 
network and automatically discover network connection settings.
If you would like Windows to try and discover them, 
click  Detect Network Settings 
Some sites require 128-bit connection security. Click the Help menu and then click 
About Internet Explorer to determine what strength security you have installed. 
If you are trying to reach a secure site, make sure your Security settings can support 
it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll 
to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. 
Click the  Back button to try another link. 



Cannot find server or DNS Error
Internet Explorer  
--------------------------

Refreshing the page only causes the Microsoft Logo and globe icon in the top right 
of the browser to spin interminably.  The problem was not intermittent; once it occured, 
I was never able to browse w/ Internet Explorer.  
I had thought that this was an ISP based problem because of the DNS error, but I 
tried browsing with Netscape 6.01, and I was able to surf w/ no subsequent problems. 
 
Since I was using some 5.5x version of Exporer (I can't remember exactly), I decided 
to download the latest version of Internet Explorer (6.0.26000) available.  After 
downloading and installing this version of Internet Explorer, the problem disappeared. 
 Unfortunately, after about 3 weeks w/ no problems, it has resurfaced. 

Does anyone having any suggestions for fixing this problem other than downloading 
and reinstalling Internet Explorer?  Microsoft does not allow users to keep an easily 
installable local copy for reinstallation and I would have to download again, but 
this is not a permanent solution.  I'm fairly sure that attempting to install an 
older version of Explorer (I have a 5.0 version on CD somewhere) will not work.  
Although I will always keep Netscape for situations like this, Netscape 6 does not 
render some site's pages as fast nor as reliably as Internet Explorer does (for obvious 
reasons) and it seems to be a bit of a resources hog on my vastly outdated machine. 
 I'd rather not wade through the morass that is Microsoft's Knowledge Base.

[Reply or follow-up to this message]

Tip: Run a free scan for common Windows errors ad

re: DNS error reported w/ Internet Explorer
Monday, April 29, 2002 at 9:07 pm
Posted by Bryan Woldridge (1 messages posted)

That's just a bug in Internet Explorer.


On Thursday, March 21, 2002 at 10:21 pm, Reid Hattaway wrote:

>I've had a problem resurface that I thought I had solved a couple of weeks ago. 
 
>I'm using Windows ME w/ a standard 56K connection.  About three weeks ago, when 
I 
>connected to my ISP and began browsing w/ Internet Explorer, the following phenomenon 
>occured:
>
>After opening my browser, the home page attempts to load.  In the bottom of the 
browser 
>window, it says opening "Opening page http://www.rmci.net" (My ISP), then it reads 
>"Connecting to site 127.0.0.1" (Indicating that it's attempting to use the local 
>loopback address, which is strange), and finally it reads, "Downloading from site: 
>res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm", and the browser window displays 
>the following familiar web page:
>
>The page cannot be displayed 
>The page you are looking for is currently unavailable. The Web site might be experiencing 
>technical difficulties, or you may need to adjust your browser settings. 
>
>--------------------------------------------------------------------------------
>
>Please try the following:
>
>Click the  Refresh button, or try again later.
>
>If you typed the page address in the Address bar, make sure that it is spelled correctly.
>
>To check your connection settings, click the Tools menu, and then click Internet 
>Options. On the Connections tab, click Settings. The settings should match those 
>provided by your local area network (LAN) administrator or Internet service provider 
>(ISP). 
>If your Network Administrator has enabled it, Microsoft Windows can examine your 
>network and automatically discover network connection settings.
>If you would like Windows to try and discover them, 
>click  Detect Network Settings 
>Some sites require 128-bit connection security. Click the Help menu and then click 
>About Internet Explorer to determine what strength security you have installed. 
>If you are trying to reach a secure site, make sure your Security settings can support 
>it. Click the Tools menu, and then click Internet Options. On the Advanced tab, 
scroll 
>to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. 
>Click the  Back button to try another link. 
>
>
>
>Cannot find server or DNS Error
>Internet Explorer  
>--------------------------
>
>Refreshing the page only causes the Microsoft Logo and globe icon in the top right 
>of the browser to spin interminably.  The problem was not intermittent; once it 
occured, 
>I was never able to browse w/ Internet Explorer.  
>I had thought that this was an ISP based problem because of the DNS error, but I 
>tried browsing with Netscape 6.01, and I was able to surf w/ no subsequent problems. 
> 
>Since I was using some 5.5x version of Exporer (I can't remember exactly), I decided 
>to download the latest version of Internet Explorer (6.0.26000) available.  After 
>downloading and installing this version of Internet Explorer, the problem disappeared. 
> Unfortunately, after about 3 weeks w/ no problems, it has resurfaced. 
>
>Does anyone having any suggestions for fixing this problem other than downloading 
>and reinstalling Internet Explorer?  Microsoft does not allow users to keep an easily 
>installable local copy for reinstallation and I would have to download again, but 
>this is not a permanent solution.  I'm fairly sure that attempting to install an 
>older version of Explorer (I have a 5.0 version on CD somewhere) will not work. 
 
>Although I will always keep Netscape for situations like this, Netscape 6 does not 
>render some site's pages as fast nor as reliably as Internet Explorer does (for 
obvious 
>reasons) and it seems to be a bit of a resources hog on my vastly outdated machine. 
> I'd rather not wade through the morass that is Microsoft's Knowledge Base.

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Wednesday, May 1, 2002 at 4:36 am
Posted by wood (5 messages posted)

I have had the same occurances ...I have Earthlink 5.0 & AOL Browser Version 5.0 & IE 5.5 on the same system & in the same Hard drive. Apparently when I downloaded IE 5.5 with the NEW Earthlink 5.07 Lite version (IE 5.5 was embedded in the software) it changes some of your dll files to upgradable versions that can't be reversed. Microsoft I believe did that intentionally. to force users into IE 5.5 & Outlook Express when using Win 98 SE or above operating systems. I have had limited sucess by deleting & re-installing Earthlink 5.0 (previous version without IE 5.5) & I have had numerous calls to Earthlink abou this damn new software which sucks big time..I can't stand all those damn eeeeeeeees all over the damn place in my favorites section. Microsoft should take a lesson from LINUX. Work well & stay in the background. THen more people will want your services. I have had to re -install AOL 5.0 a couple of times too. System File Checker under the Start>RUN>SFC Will alert you as to which files on your system have been changed. I also use NAV utilities to help maintain my system so I can revert back to previous versions of my OS . My only & next best solution set will be to Delete the OS *.* & reinstall my Win98 SE from scratch & also reload all the Browsers but only installing Earthlink 5.0 or AOL 5.0 ONLY...It seems that IE 5.5 is the culprit.. Or like you said I may try deleting the OS & try to install the new Netscape 6.2 . But you said the problem still re-surfaced 3 weeks later...not good. I think I will pay to get the Netscape 6.2 CD ...looks like I will be re-installing it often trying to escape MSFT & his incorporation of MUST HAVE SOFTWARE to clog your OS. BTW I can still get the Net when I use EL 5.0 but AOL 5.0 gets the DNS ERRORS...BTW check your Internet Options box under control panel...MSFT sofetware sometimes changes the Connections field for browsers other than 5.5 to the box called Never dial out on this connection. I have to go back in & change this daily to maintain my Earthlink 5.0 connection. Now you know why everyone is upset saying Microsoft is trying to "control" your desk top...this is a prime example of how updates to software can render your previous sytem inoperable if you are not a techie....


On Monday, April 29, 2002 at 9:07 pm, Bryan Woldridge wrote:
>That's just a bug in Internet Explorer.
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Sunday, May 5, 2002 at 8:29 pm
Posted by wavesmash (1 messages posted)

Had a similar problem - turned out to be some software installed by Kaaza Media Desktop called Now.Net. It screwed up my DNS royally. Uninstalling solved the problem.


On Wednesday, May 1, 2002 at 4:36 am, lenwood wrote:
>I have had the same occurances ...I have Earthlink 5.0 & AOL Browser Version 5.0
>& IE 5.5 on the same system & in the same Hard drive.
>Apparently when I downloaded IE 5.5 with the NEW Earthlink 5.07 Lite version (IE
>5.5 was embedded in the software) it changes some of your dll files to upgradable
>versions that can't be reversed. Microsoft I believe did that intentionally. to
>force users into IE 5.5 & Outlook Express when using Win 98 SE or above operating
>systems.
>
>I have had limited sucess by deleting & re-installing Earthlink 5.0 (previous version
>without IE 5.5) & I have had numerous calls to Earthlink abou this damn new software
>which sucks big time..I can't stand all those damn eeeeeeeees all over the damn place
>in my favorites section. Microsoft should take a lesson from LINUX. Work well & stay
>in the background. THen more people will want your services. I have had to re -install
>AOL 5.0 a couple of times too. System File Checker under the Start>RUN>SFC
>
>Will alert you as to which files on your system have been changed. I also use NAV
>utilities to help maintain my system so I can revert back to previous versions of
>my OS . My only & next best solution set will be to Delete the OS *.* & reinstall
>my Win98 SE from scratch & also reload all the Browsers but only installing Earthlink
>5.0 or AOL 5.0 ONLY...It seems that IE 5.5 is the culprit.. Or like you said I may
>try deleting the OS & try to install the new Netscape 6.2 . But you said the problem
>still re-surfaced 3 weeks later...not good. I think I will pay to get the Netscape
>6.2 CD
>...looks like I will be re-installing it often trying to escape MSFT & his incorporation
>of MUST HAVE SOFTWARE to clog your OS. BTW I can still get the Net when I use EL
>5.0 but AOL 5.0 gets the DNS ERRORS...BTW check your Internet Options box under control
>panel...MSFT sofetware sometimes changes the Connections field for browsers other
>than 5.5 to the box called Never dial out on this connection. I have to go back in
>& change this daily to maintain my Earthlink 5.0 connection.
>
>Now you know why everyone is upset saying Microsoft is trying to "control" your desk
>top...this is a prime example of how updates to software can render your previous
>sytem inoperable if you are not a techie....
>
>
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Thursday, May 9, 2002 at 10:24 am
Posted by JoAnne (1 messages posted)

Gosh, I may sound like a real dummy here but here goes anyway. I'm hoping someone can email me privately to tucson47@aol.com. This may sound unbelieveable to you, but so help me.........this is a true story and the issue is still not resolved. I've been an AOL customer for many, many years and am using AOL 6.0 I retained my AOL account when I obtained my high speed internet through Home.com (now Comcast). I tried using 7.0 but there seems to be a conflict between AOL 7.0 and the high speed internet provider. After I obtained my high speed access, everything worked beautifully until the cable buriers cut the cable when burying it, and then I would continually become disconnected for several days and stay off no matter what I did, then it would start up again and things would be ok for a few days. This repeatedly happened over and over again, and 5 technicians came to my home and finally realized that an electrical charge was building up in the cable as a result of the splice & reduced cable size by the cable buriers. They laid a new cable and again beautiful for another month but lo and behold, when the cable buriers came again.........you guessed it.....they cut the cable again. They spliced it...........and again my problems started where I'd be off for several days and on again for a few. Comcast customer support sent out 3 different trucks one day alone for a service call but they sent Television Techs to fix my TV. You can imagine how happy I was after waiting for a week for them to respond..........and someone shows up at my house to fix my TV reception, not my high speed service. The last TV tech said that he could take a look at it (although I was on one of my 2 day stay connected times). This tech made changes to my computer, and that is when the Windows problem started happening. I have no idea what he all did, because I had to leave for 15 min, and when I returned he was gone and so was my high speed access again. I wanted to strangle this man. I have no idea what he did to my computer, but I've been having problems with my Windows since then. Even though the new cable was laid yesterday, I still can NOT connect on my high speed service........I repeatedly get this EXACT DNS error that is described here. It is identical. If I want high speed access, I have no choice but to stay with this company........because of my location and what is available to me. After reading some of your messages here, I'm wondering if he made some changes to my Internet Explorer, or something............and what can I do?? I am ready to pull out my hair. Can anyone please advise me as to what I have to do??? Thank you !!! JoAnne


On Wednesday, May 1, 2002 at 4:36 am, lenwood wrote:
>I have had the same occurances ...I have Earthlink 5.0 & AOL Browser Version 5.0
>& IE 5.5 on the same system & in the same Hard drive.
>Apparently when I downloaded IE 5.5 with the NEW Earthlink 5.07 Lite version (IE
>5.5 was embedded in the software) it changes some of your dll files to upgradable
>versions that can't be reversed. Microsoft I believe did that intentionally. to
>force users into IE 5.5 & Outlook Express when using Win 98 SE or above operating
>systems.
>
>I have had limited sucess by deleting & re-installing Earthlink 5.0 (previous version
>without IE 5.5) & I have had numerous calls to Earthlink abou this damn new software
>which sucks big time..I can't stand all those damn eeeeeeeees all over the damn place
>in my favorites section. Microsoft should take a lesson from LINUX. Work well & stay
>in the background. THen more people will want your services. I have had to re -install
>AOL 5.0 a couple of times too. System File Checker under the Start>RUN>SFC
>
>Will alert you as to which files on your system have been changed. I also use NAV
>utilities to help maintain my system so I can revert back to previous versions of
>my OS . My only & next best solution set will be to Delete the OS *.* & reinstall
>my Win98 SE from scratch & also reload all the Browsers but only installing Earthlink
>5.0 or AOL 5.0 ONLY...It seems that IE 5.5 is the culprit.. Or like you said I may
>try deleting the OS & try to install the new Netscape 6.2 . But you said the problem
>still re-surfaced 3 weeks later...not good. I think I will pay to get the Netscape
>6.2 CD
>...looks like I will be re-installing it often trying to escape MSFT & his incorporation
>of MUST HAVE SOFTWARE to clog your OS. BTW I can still get the Net when I use EL
>5.0 but AOL 5.0 gets the DNS ERRORS...BTW check your Internet Options box under control
>panel...MSFT sofetware sometimes changes the Connections field for browsers other
>than 5.5 to the box called Never dial out on this connection. I have to go back in
>& change this daily to maintain my Earthlink 5.0 connection.
>
>Now you know why everyone is upset saying Microsoft is trying to "control" your desk
>top...this is a prime example of how updates to software can render your previous
>sytem inoperable if you are not a techie....
>
>
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Thursday, May 9, 2002 at 9:35 pm
Posted by wood (5 messages posted)

Start>Settings>Control Pane>Add/Remove Programs> Internet Exporer 5.5 & Internet Tools. Click On Internet Tools. A box will come up. Select to REPAIR IE 5.5 . If it can be repaired you might be able to get back ONLINE Again. Another thing to check into in control Panel is the Internet Options are. Look in the folder called Connections. Make sure you DO NOT connect through a PROXY SERVER when uusing AOL. It refuses to behave under these terms. Also check in the settings & advanced areas to make doubly sure you aren't going through a proxy server. IE 5.5 likes to bump other software like Earthlink, Netscape or DELLNET from the default connections. If you have an ISP & hook up with them BEFORE you hook up to AOL make sure your ISP connection is still the default connection. These problems I am sure are caused by Mr. Softee & company trying to rule your desktop if you have use of "other" browsers other than his. My laptop uses IE5.5 exclusively with no other browser "competition". I hardly ever get the DNS error that I get when I go to my desktop unit. TALK ABOUT CONTROL..... I hope the 9 STATES are able to put the Whammy on some of Microsoft's Policies....This sucks...trying to reconfigure your OS to make the browser work.

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Saturday, June 8, 2002 at 7:05 pm
Posted by Udo Schweda (1 messages posted)

Try this, it worked for me - using 'ME', Explorer 5.5, 56k Modem. Go to dail up networking in control panel - right click your - Connection Icon - Properties ; click Dailing - select : always dail my default connection - It solved my problem .


On Monday, April 29, 2002 at 9:07 pm, Bryan Woldridge wrote:
>That's just a bug in Internet Explorer.
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Tuesday, June 11, 2002 at 9:28 pm
Posted by adamrose (1 messages posted)

Hello, DNS error reported - - can connecty to Internet but cannot browse any page, keeps getting the above error. Proxy all OK. Fix this by uninstaling any Firewall software you may have installed earlier. Mine was the Mcafee Firewall that was giving me this problem. After uininstalling this Mcafee firewall can connect can browse. All OK. Hope this helps. bye.

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Wednesday, June 19, 2002 at 9:58 am
Posted by Jaime (2 messages posted)

If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some corrupted winsock keys. Can be caused by a number of programs. AOL has a specified winsock that will only work with AOL that it installs and if you try to use it with any other ISP, it breaks. MCaffe can also cause this...Try the following: First go to add/remove programs in the control panel. Uninstall newdotnet or new.net if you see it. If you happen to see SaveNow in the list, uninstall that also Go to the Windows Setup Tab. Uncheck Communications. Click apply. Click ok. It will ask you to reboot your computer. DO NOT REBOOT. Say no. Leave the control panel up. Go to start>>run>>regedit. Highlight My Computer on the left. At the top of the registry editor, click on Registry>>export registry file. Save it to your desktop. Call it Backup.reg Make sure the Export Range at the bottom is set to All. Once the registry is backed up, browse to each of the following folders or "keys" in the registry and delete them: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2 HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess \Authentication\SMM_Files Close the registry editor. Go back to control panel. Double click add/remove programs. Go to the Windows setup tab. Highlight the word Communications (not the checkmark box) and click details in the bottom right. Put a check in Dial up Networking. Click Ok. Click apply. Click ok. It will ask you to reboot. This time: REBOOT. When you get back up, try connecting to the net and browsing.


On Tuesday, June 11, 2002 at 9:28 pm, adamrose wrote:
>Hello,
>
>DNS error reported -
>
> - can connecty to Internet but cannot browse any page, keeps getting the above error.
>Proxy all OK.
>
>Fix this by uninstaling any Firewall software you may have installed earlier.
>Mine was the Mcafee Firewall that was giving me this problem.
>After uininstalling this Mcafee firewall can connect can browse. All OK. Hope this
>helps.
>bye.

[Reply or follow-up to this message]

re: DNS error reported-AOL and Walmart solution
Thursday, June 27, 2002 at 2:15 am
Posted by jon bain (1 messages posted)

I have been trying to  get a friend's machine to work outside of the Wmconnect  browser 
(AOL'S software).  After trying all the things suggested in this forum and much trial 
and error, I finally found the problem. 

It turns out that the username was not a master name and the parental controls had 
been set to restricted access.  This setting is supposed to restrict access to objectional 
material only, however, it was restricting access to all material from an outside 
browser.  
(Perhaps using a browser other than their own is considered objectionable to Walmart 
and AOL).  Anyway, as soon as I logged in with the master screen name and changed 
the parental control to unrestricted, all other browsers started working again. 




On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote: >If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some >corrupted winsock keys. Can be caused by a number of programs. AOL has a specified >winsock that will only work with AOL that it installs and if you try to use it with >any other ISP, it breaks. MCaffe can also cause this...Try the following: > > >First go to add/remove programs in the control panel. >Uninstall newdotnet or new.net if you see it. >If you happen to see SaveNow in the list, uninstall that also >Go to the Windows Setup Tab. >Uncheck Communications. >Click apply. >Click ok. >It will ask you to reboot your computer. >DO NOT REBOOT. Say no. >Leave the control panel up. >Go to start>>run>>regedit. >Highlight My Computer on the left. >At the top of the registry editor, click on Registry>>export registry file. >Save it to your desktop. >Call it Backup.reg >Make sure the Export Range at the bottom is set to All. >Once the registry is backed up, browse to each of the following folders or "keys" >in the registry and delete them: >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2 >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2 >HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess >\Authentication\SMM_Files >Close the registry editor. >Go back to control panel. >Double click add/remove programs. >Go to the Windows setup tab. >Highlight the word Communications (not the checkmark box) and click details in the >bottom right. >Put a check in Dial up Networking. >Click Ok. >Click apply. >Click ok. >It will ask you to reboot. >This time: REBOOT. >When you get back up, try connecting to the net and browsing. > > >

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Monday, October 28, 2002 at 6:03 am
Posted by Michelle (1 messages posted)

I used this solution and was able to connect to the Internet again with one small problem - the moment I am authenticated on the ISP network, my keyboard is disabled. I have tried two different ISPs with the same results. Any ideas?


On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Thursday, December 5, 2002 at 5:46 am
Posted by c lausch (2 messages posted)

Your solution saved my butt! It's folks like you, helping out other folks, that life's all about. Thanks a bunch! Happy Holidays!!!!!!


On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>

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re: DNS error reported w/ Internet Explorer
Saturday, February 1, 2003 at 4:25 am
Posted by Drew (1 messages posted)

I'm having problems with my internet I can hardly load any page I cannot get into hotmail accounts or nething sometimes the page loads then instantly goes to cannot find page other times it just goes to cannot find page this is really irritating to me I don't understand what's wrong if anyone know's or can help me please email me personally at drewo_dynamic@hotmail.com thank you very much

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re: DNS error reported w/ Internet Explorer
Thursday, February 6, 2003 at 8:10 am
Posted by olar (1 messages posted)

I have this error now on all my systems that are connected through a proxy to the internet...all the systems are windows2000 servers...this solution doesn't work fore them...does anyone know what i can do? I'm about to loose my job here...please help


On Monday, April 29, 2002 at 9:07 pm, Bryan Woldridge wrote:
>That's just a bug in Internet Explorer.
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Saturday, February 8, 2003 at 7:15 pm
Posted by Holly (2 messages posted)

Ever since I updated MSIE to v6.0 and installed McAffee and it's Firewall, and tried to have high speed cable internet, on my Dell Inspiron 3500 Windows 98 SE, I've been having troubles. First off, my computer weirdly started freezing way too much. I thought it was overworked. And the power cord was going out so I replaced it. The freezing was significantly helped. But the system was still freezing. I was afraid I had a virus or something and my browser was suseptable to attack. So I updated to IE6 and installed McAffee and its fire wall. The freezing didn't go away but it was better. Some time down the road I started getting this message on startup: This: C:\PROGRA~1\NETWOR~1\MCAFEE~1\SCAN.EXE C:\ Bad command or file name and then an "insufficent memory" error after this startup when McAffee was booting up...scanning the system or memory for viruses or something. A few weeks later I attempted to run my laptop on my home network and installed a 2wire port and did make changes to my TCP/IP settings to use a cable internet connection. I never did get on the internet. So I unistalled the 2 wire and changed all my settings back and went to plain old dial-up. Ever since, when trying to browse the internet, I had this message: c:\windows\sytem\shdoclc.dll\dnserror.htm I installed more RAM. Thinking this may help. I now have 256K. Months later not using my laptop. =( Because it just freezes too much and I can't get on the internet, I discovered a forum that had a suggestion for the dnserror problem. I tried the recomendations (that I pasted in the bottom of this post) about deleting certain registration files. I did this and restarted my computer. But it didn't help my dnserror. I had saved my registration to a backup as suggested, and re imported this backup. Things were working fine. Until I restarted again...


On start up, I now have this message: "The amount of system memory has changed or the suspend to disk file is absent" I can only run is SafeMode. I've looked at PhoenixPIOS Setup Utility It says my hard disk is 6495 MB It says I have 640KB of System Memory. Which seems like an odd low number to me. Extended Memory is: 255 MB Suspend Mode was"Save to RAM" which I changed to "Save to Disk" thinking it might help (I read that in another forum) It didn't help though. In SafeMode I uninstalled McAffee and McAffee firewall hoping that might help. Nada. When I boot up command config line by line...it still actually has McAffee trying to load. My hard drive is 6.03gigs and I only have 1.34GB left. I'd really like to get some of my files off of here and burned to disc. Hopefully my external CD burner still works in SafeMode. The only things people have told me about these problems is that: "once an Inspiron 3500 power cord goes, the computer is probably overworked and worn out too.." And that McAffee Firewall "screws your browser up." And a computer technician looked at my dns error and had no idea of what else to do. I had already tried a lot of things. And we couldn't see anything that already hadn't been done. I sure hope you don't suggest using a boot disk in a floppy drive...since I have misplaced my floppy drive. CD is fine. Am I screwed? I hope someone can help! Thanks so much if you can! ~Holly


On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Friday, February 28, 2003 at 1:32 pm
Posted by Bronwen (1 messages posted)

I seem to have the same error, i am running windows XP with a broadband connection. I have internet connection sharing set up, and when trying to load a web page using ie 6.01 i get this error. In the task bar i noticed it was trying to connect via my connected computer, even though this is the one with the connection, when trying to upgrade, add a service pack it cannot initialize the setup as it cannot connect. In the tools connections tabs i have no settings saying dial up through my lan?? I am stuck i can connect with netscape and to be honest i am beginning to prefer it, problem is there are a few sites that only support ie, so i am stuck, any suggestions will be gladly accepted. regards


On Tuesday, June 11, 2002 at 9:28 pm, adamrose wrote:
>Hello,
>
>DNS error reported -
>
> - can connecty to Internet but cannot browse any page, keeps getting the above error.
>Proxy all OK.
>
>Fix this by uninstaling any Firewall software you may have installed earlier.
>Mine was the Mcafee Firewall that was giving me this problem.
>After uininstalling this Mcafee firewall can connect can browse. All OK. Hope this
>helps.
>bye.

[Reply or follow-up to this message]

re: DNS error reported w/ Internet Explorer
Friday, April 4, 2003 at 9:51 pm
Posted by Toby Reye (1 messages posted)

After complete literature search and troubleshooting all presented tools, Jaime's complete recommendations applied and the problem was solved following each and every steps as implied. Congratulations.


On Wednesday, June 19, 2002 at 9:58 am, Jaime wrote:
>If you get the c:\windows\sytem\shdoclc.dll\dnserror.htm msg, you probably have some
>corrupted winsock keys. Can be caused by a number of programs. AOL has a specified
>winsock that will only work with AOL that it installs and if you try to use it with
>any other ISP, it breaks. MCaffe can also cause this...Try the following:
>
>
>First go to add/remove programs in the control panel.
>Uninstall newdotnet or new.net if you see it.
>If you happen to see SaveNow in the list, uninstall that also
>Go to the Windows Setup Tab.
>Uncheck Communications.
>Click apply.
>Click ok.
>It will ask you to reboot your computer.
>DO NOT REBOOT. Say no.
>Leave the control panel up.
>Go to start>>run>>regedit.
>Highlight My Computer on the left.
>At the top of the registry editor, click on Registry>>export registry file.
>Save it to your desktop.
>Call it Backup.reg
>Make sure the Export Range at the bottom is set to All.
>Once the registry is backed up, browse to each of the following folders or "keys"
>in the registry and delete them:
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\AFVXD
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\DHCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\MSTCP
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD\Winsock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess
>\Authentication\SMM_Files
>Close the registry editor.
>Go back to control panel.
>Double click add/remove programs.
>Go to the Windows setup tab.
>Highlight the word Communications (not the checkmark box) and click details in the
>bottom right.
>Put a check in Dial up Networking.
>Click Ok.
>Click apply.
>Click ok.
>It will ask you to reboot.
>This time: REBOOT.
>When you get back up, try connecting to the net and browsing.
>
>
>

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