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re: Question about 'Troubleshooting Driver Problems' Tuesday, April 2, 2002 at 5:06 am Posted by Ian (366 messages posted) So plug the camera in, re-boot and allow the plug and play to pick up on your camera. That is all that I can think of, if the driver is already shown in the driver management window. Once the driver is in, PlugNplay needs to know it is actually there. Ian. chattan@worldonline.be (You have done? Sorry!;- ) On Tuesday, April 2, 2002 at 2:30 am, Mick Bollands wrote: >I have a question about Troubleshooting >Driver Problems: >I am trying to install a digital camera. I have installed the software for it and >when I come to install the driver the add new hardware wizard stops responding at >the point where it searches for the windows driver. It finds the driver from the >disc that came with the camera I click on it and click next and that's when the windows >driver folder appears and it stops responding. I've tried re-installing Windows ME >and I have gone through the device manager and it shows the device to be there but with >a yellow exclamation mark on it, I have clicked on "properties" and "update driver" and >I just get back to the wizard and my original problem. .....Please Help. > [Reply or follow-up to this message] re: Question about 'Troubleshooting Driver Problems' Tuesday, April 2, 2002 at 4:22 pm Posted by C.J. Garibay (14 messages posted) In these types of situations it is almost always necessary to go to the manufacturer's website and look for troubleshooting information. Most likely, the driver you are trying to install is outdated or written for a different OS. C.J. On Tuesday, April 2, 2002 at 2:30 am, mick bollands wrote: >I have a question about Troubleshooting >Driver Problems: >I am trying to install a digital camera I have installed the software for it and >when I come to install the driver the add new hardware wizard stops responding at >the point where it searches for the windows driver. It finds the driver from the >disc that came with the camera I click on it and click next and thats when the windows >driver folder appears and it stops responding. I've tried re installing windows me >and ive gone through the device manager and it shows the device to be there but with >a yellow exclamation mark on it ,Ive clicked on properties and update driver and >I just get back to the wizard and my origonal problem....please help > [Reply or follow-up to this message] re: Question about 'Troubleshooting Driver Problems' Wednesday, April 3, 2002 at 7:04 am Posted by mick bollands (2 messages posted) Thanks for the advice but I have already had this camera installed previously and I am attempting to re-install it after re- formatting my hard drive, I have been able to install my scanner ,printer & webcam On Tuesday, April 2, 2002 at 4:22 pm, C.J. Garibay wrote: >In these types of situations it is almost always necessary to go to the manufacturer's >website and look for troubleshooting information. Most likely, the driver you are >trying to install is outdated or written for a different OS. > >C.J. > [Reply or follow-up to this message] re: Question about 'Troubleshooting Driver Problems' Saturday, April 6, 2002 at 1:35 am Posted by kevin cooney (3 messages posted) On Tuesday, April 2, 2002 at 2:30 am, mick bollands wrote: >I have a question about Troubleshooting >Driver Problems: >I am trying to install a digital camera I have installed the software for it and >when I come to install the driver the add new hardware wizard stops responding at >the point where it searches for the windows driver. It finds the driver from the >disc that came with the camera I click on it and click next and thats when the windows >driver folder appears and it stops responding. I've tried re installing windows me >and ive gone through the device manager and it shows the device to be there but with >a yellow exclamation mark on it ,Ive clicked on properties and update driver and >I just get back to the wizard and my origonal problem....please help > [Reply or follow-up to this message] re: Question about 'Troubleshooting Driver Problems' Saturday, April 6, 2002 at 1:39 am Posted by kevin cooney (3 messages posted) I have the same problem with my creative web cam plus and have tried one of there newsgroups as yet without any success maybe there is a newsgroup for your product also which might help. On Saturday, April 6, 2002 at 1:35 am, kevin cooney wrote: > > [Reply or follow-up to this message] re: Question about 'Troubleshooting Driver Problems' Tuesday, April 9, 2002 at 5:59 am Posted by kevin cooney (3 messages posted) http://support.microsoft.com/default.aspx?scid=KB;EN-US;q281967&ID=KB;EN-US;q281967 I have solved the problem with this fix. I have also taken advice to update to directX 8.1 and installed this before I installed my camera. It all works now !!!!!!! yipeeee On Tuesday, April 2, 2002 at 4:22 pm, C.J. Garibay wrote: >In these types of situations it is almost always necessary to go to the manufacturer's >website and look for troubleshooting information. Most likely, the driver you are >trying to install is outdated or written for a different OS. > >C.J. > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum