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Question about 'Troubleshooting Driver Problems'
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Question about 'Troubleshooting Driver Problems'
Friday, January 3, 2003 at 8:57 am
Posted by Paulson Raphel (1 messages posted)

I have a question about Troubleshooting Driver Problems:

I have an hp optical mouse which is not working when I start windows me.If I pull the USB pin and reinsert, it works. Similarly when I restart the systm it works pretty. What could be the problem?

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re: Question about 'Troubleshooting Driver Problems'
Friday, January 3, 2003 at 10:07 am
Posted by Jack Gulley (5917 messages posted)

Try the following:

Go into your systems CMOS Setup and see if there is a setting for USB-PS/2 mouse. Make sure the USB mouse setting is enabled. Windows on startup collects information set by BIOS. One of these relates to the PS/2 mouse. If BIOS thinks there is a PS/2 mouse, Window may not be searching for a USB mouse.

While in the CMOS setup, go to the PnP/PCI Configuration section and "Enable" the "Reset Configuration Data" and then exit and reboot the system.

When you unplug and replug the mouse, the Plug and Play detects it as a change and enables it.

You could also go into Device Manager, and select the mouse and "Remove" it. Then reboot the system and let Plug and Play find it again. Or you my just have to re-install the USB mouse.

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