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Help with help?
Showing all messages in thread #1057409388 Windows Me Annoyances Discussion Forum
The following are all of the messages in this thread (5 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Help with help?
Saturday, July 5, 2003 at 5:49 am Posted by MB
(8 messages posted)
When i try to open the 'help' (located on the start menu) it brings up the box with
'Microsoft help and support' (Home
Index Assisted support Tours & tutorials etc) however the main
page with the help does not load, giving 'The page cannot be displayed' as if it
were a webpage which was down.
Is there a certain file i have deleted? could this be on the ME cd, or elsewhere?
or could it be to do with something different?
please help if u can!
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re: Clean-Up/Tune-Up/Anti-Virus Kit / IE6 SP1
Saturday, July 5, 2003 at 10:33 am Posted by Cam
(4178 messages posted)
Windows Emergency BootDiskette, EBD STARTUP-DISK
QuickCleanUpBootDisk
Automatic Deletion of TIF, TEMP & index.dat files. DELINDEX
Auto-Deletion of all other temp files: EMPTEMP 2.0 ERASER
REGISTRY CLEANER REG-CLEANER 4.3 TROJAN SCAN
ESSENTIAL DEFRAG PROGRAM DK-DEFRAG for '98/ME DIRECT DOWNLOAD 12.5Mb
SPYBOT-SD VIEW DOWNLOAD
SpywareBlaster AdAware 6.0 KAZAABEGONE BHO DEMON
KAZAA WORM FIZZER
ESSENTIAL DIAGNOSTIC PROGRAM CODESTUFF STARTER HIGHJACKTHIS.ZIP
ON-LINE ANTI-VIRUS SCANNERS AND VIRUS REMOVAL TOOLS:
Please remove ALL file exclusions listed in your Anti-Virus program, Options panel,
before scanning.
Uncheck "Allow self-installing executables" in Internet Explorer, Tools, IE Options,
Advanced.
Free on-line Anti-Virus check: TREND-MICRO PANDA BITDEFENDER
Another from Symantec: NORTON-SYMANTEC
On-line security check from: SYMANTEC SECURITY CHECK
Configure your connection to protect your bios, etc.
VIRUS REMOVAL TOOLS
ZIP-FIXES UNZIP-FIXES
INSTALLING IE6.0 SP1 RESPONSE MSHTML.DLL
PERFORMANCE IMPROVEMENTS ME/'98
Mac
AUTOMATIC SYSTEM CHECK
CRYSTAL BALL
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re: Help for Windows
Saturday, July 5, 2003 at 10:38 am Posted by Cam
(4178 messages posted)
The only cure which has worked several times for me has been to over-install ME once
you are certain that the disk is clear of junk files, spybots, Trojans, virii, etc.
and that you have run ScanDisk and defrag before commencing the install.
If your cabinet files are on the HDD all you need then is your ProductKey code and
proceed to:
C:\WINDOWS\OPTIONS\INSTALL\INSTALL.EXE
Double-Click on INSTALL.EXE and the over-install will start.
You will loose all non-standard settings but nothing else. [Unless it goes wrong!][Hence
the preparation!]
You will need to re-install DirectX, IE6 SP1, WMP9, and change the C:\WINDOWS\SYSTEM\MSHTML.DLL
file.
CLEAN-UP/TUNE-UP/ANTI-VIRUS KIT '98-ME
Mac
FREEWARE
OPEN OFFICE
DICTIONARIES
UNICODE '9x ME INFO
PERFORMANCE IMPROVEMENTS ME/'98
INSTALLING IE6.0 SP1 RESPONSE MSHTML.DLL
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re: Help with help?
Saturday, July 5, 2003 at 2:16 pm Posted by Jack Gulley
(5917 messages posted)
Could it be that you have been running the Registry Cleaner program by Tony Arts?
It deletes several registry keys required by Windows ME Help and System Information
programs. Problem documented by Micro$oft. And in this and other forums. Check his
web site for a fix. Or restore the deleted registry files. I have a simple *.REG
file that restores the missing registry entries also.
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re: Help with help?
Sunday, July 6, 2003 at 10:39 am Posted by Cam
(4178 messages posted)
Hello Jack, That is very good thinking! I read that ToniArts RegCleaner could make
a mess of the Help system. When I used ToniArts it said something about taking 9
hours to process all of the files and was listing system files one after another,
so I took it off the system pronto!
Can you send me a copy of your .reg file please. That really IS a superb idea!
Iain
[Mac]
On Saturday, July 5, 2003 at 2:16 pm, Jack Gulley wrote:
Could it be that you have been running the Registry Cleaner program by TonyArts?
It deletes several registry keys required by Windows ME Help and System Information
programs. Problem documented by Micro$oft. And in this and other forums. Check his
web site for a fix. Or restore the deleted registry files. I have a simple *.REG
file that restores the missing registry entries also.
[Reply or follow-up to this message]
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