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re: Kernell32 & possible virus Wednesday, December 3, 2003 at 7:58 am Posted by worm (792 messages posted) Hi Jeannette, Perform a clean boot by going to Start > Run > type msconfig > click OK. Checkmark the option "Selective Startup" and remove all the checkmarks from the five fields listed below such as "Process System.ini" for example. Click OK and reboot. Your screen will only be running in 16 colors, but you should now be able to run Scandisk. Once it's finished, go back to "msconfig" and checkmark the option "Normal startup". As regards the kernel32 errors, Windows saves the details to a file called "Faultlog.txt" which you can access by going to Start > Programs > Accessories > System Tools > System Information. Click the word "Tools" and choose "Faultlog.txt" from the menu. Copy & paste the details into your next post please. On Wednesday, December 3, 2003 at 2:21 am, Jeanette Doherty wrote: >When I run my ScanDisk, something closes it down then ScanDisk restarts again and >this happens at least 10 times. I do not have anything else running at the same >time. I am also getting Kernell32 errors when opening some applications. > >Could anyone suggest a solution to my problem. My operating system is Windows Me. > [Reply or follow-up to this message] re: Kernell32 & possible virus Wednesday, December 3, 2003 at 9:34 am Posted by John (1 messages posted) You say that there are no open programs running. So I would suggest that you disable your A/Virus prog as this has been known to cause Defrag to stop as well as scandisk. When you reboot, you can enable it again if it does not do so manually. On Wednesday, December 3, 2003 at 2:21 am, Jeanette Doherty wrote: >When I run my ScanDisk, something closes it down then ScanDisk restarts again and >this happens at least 10 times. I do not have anything else running at the same >time. I am also getting Kernell32 errors when opening some applications. > >Could anyone suggest a solution to my problem. My operating system is Windows Me. > [Reply or follow-up to this message] re: Kernell32 & possible virus Wednesday, December 3, 2003 at 12:03 pm Posted by Jack Gulley (5917 messages posted) You most likely have lots of programs running that you are not aware of. There are over a hundred Windows ME programs running that get loaded when you boot the system. Just run the System Tools - System Information program and go to the "Software Environment" and "Loaded Modules" to get an idea what is loaded. The "Running Tasks" will show the active programs running. And virus and spyware like to hid from you. So have you ran AD-Aware_v6 and/or SpyBot_S&D to check for Spyware_AD-ware? Also see: Windows ME Fixes [Reply or follow-up to this message] re: Kernell32 & possible virus Thursday, December 4, 2003 at 2:14 am Posted by Jeanette (12 messages posted) Thanks Worm, John and Jack for your solutions. I'll get to work on this and let you know how I got on later today. Jeanette On Wednesday, December 3, 2003 at 12:03 pm, Jack Gulley wrote: > You most likely have lots of programs running that you are not aware of. There >are over a hundred Windows ME programs running that get loaded when you boot the >system. Just run the System Tools - System Information program and go to the "Software >Environment" and "Loaded Modules" to get an idea what is loaded. The "Running Tasks" >will show the active programs running. And virus and spyware like to hid from you. > So have you ran >AD-Aware_v6 and/or >target="_blank"> SpyBot_S&D to check for >target="_blank"> Spyware_AD-ware? > Also see: > Windows ME Fixes [Reply or follow-up to this message] re: Kernell32 & possible virus Thursday, December 4, 2003 at 2:22 am Posted by Jeanette (12 messages posted) Thanks Worm, John and Jack for your solutions. I'll get to work on this and let you know how I got on later today. Jeanette On Wednesday, December 3, 2003 at 7:58 am, worm wrote: >Hi Jeannette, > >Perform a clean boot by going to Start > Run > type msconfig > click OK. >Checkmark the option "Selective Startup" and remove all the checkmarks from the five >fields listed below such as "Process System.ini" for example. Click OK and reboot. >Your screen will only be running in 16 colors, but you should now be able to run >Scandisk. >Once it's finished, go back to "msconfig" and checkmark the option "Normal startup". > > >As regards the kernel32 errors, Windows saves the details to a file called "Faultlog.txt" >which you can access by going to Start > Programs > Accessories > System Tools > >System Information. Click the word "Tools" and choose "Faultlog.txt" from the menu. >Copy & paste the details into your next post please. > > [Reply or follow-up to this message] re: Kernell32 & possible virus Thursday, December 4, 2003 at 2:23 am Posted by Jeanette (12 messages posted) Thanks Worm, John and Jack for your solutions. I'll get to work on this and let you know how I got on later today. Jeanette On Wednesday, December 3, 2003 at 9:34 am, John wrote: > You say that there are no open programs running. So I would suggest that you disable >your A/Virus prog as this has been known to cause Defrag to stop as well as scandisk. >When you reboot, you can enable it again if it does not do so manually. > > [Reply or follow-up to this message] re: Kernell32 & possible virus Thursday, December 4, 2003 at 4:51 am Posted by Jeanette (12 messages posted) Worm Here's some recent bits from the faultlog list. I wonder if this is root of my the problem? As in the past I have been trying to get updates for my camera’s software without any success. Date 11/21/2003 Time 23:41 OLYMPUS CAMEDIA caused an invalid page fault in module KERNEL32.DLL at 01b7:bff78344. Registers: EAX=007e030c CS=01b7 EIP=bff78344 EFLGS=00010202 EBX=10000000 SS=01bf ESP=00400064 EBP=0232fc50 ECX=008f6340 DS=01bf ESI=00537118 FS=6a6f EDX=005031cc ES=01bf EDI=005031cd GS=0000 Bytes at CS:EIP: 55 a1 f0 bc fb bf 8b ec 83 ec 6c 53 56 57 8b 30 Stack dump: ffecbad7 00400094 00400078 0000000e 00000007 c0000005 00000000 00000000 bff78344 00000002 00000001 0040016c I have a lot of invalid page faults very similar to this one below. Date 12/02/2003 Time 16:57 WINWORD caused an invalid page fault in module KERNEL32.DLL at 01b7:bff8e1ad. Registers: EAX=c002fa54 CS=01b7 EIP=bff8e1ad EFLGS=00010206 EBX=ffffffff SS=01bf ESP=0157fe60 EBP=015800fc ECX=00000000 DS=01bf ESI=81dd9b9c FS=342f EDX=015802d8 ES=01bf EDI=01580264 GS=0000 Bytes at CS:EIP: 53 8b 15 f4 bc fb bf 56 89 4d e4 57 89 4d dc 89 Stack dump: ********************************************************************** Date 12/02/2003 Time 19:27 KERNEL32 caused a general protection fault in module KRNL386.EXE at 0001:000075a8. Registers: EAX=fff0ac0b CS=0197 EIP=000075a8 EFLGS=00000246 EBX=00000000 SS=0ba7 ESP=00008f0a EBP=00628f14 ECX=00032a87 DS=01bf ESI=00005707 FS=01bf EDX=fff00000 ES=01bf EDI=81d11480 GS=0000 Bytes at CS:EIP: 67 66 8b 5b 54 66 8b 4e 06 b4 0e 2e 8e 1e 02 00 Stack dump: 2a8709f7 00000003 8f280003 08f7832b 00000001 fff0ac0b 00005707 8f340062 08f782dc 57070001 8f5a0000 57077f0d 000352dc 8f801480 ffff0062 570752dc [Reply or follow-up to this message] re: Kernell32 & possible virus Thursday, December 4, 2003 at 5:00 am Posted by Jeanette (12 messages posted) Jack I seem to have alot of "Loaded Modules" and 34 programs are listed under “Running Tasks”. Is this normal? I haven't as yet ran AD-Aware v6 or SpyBot S&D but I will later on today. Jeanette [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum