re: disk drive broken
Wednesday, December 3, 2003 at 6:52 am
Posted by worm
(792 messages posted)
Hi Claire,
If your laptop is still under warranty, call Sony's tech support desk and they'll
replace it free of charge.
If the warranty has expired, it's still worth your
while giving them a call to find out what the procedure is to replace the drive and
whether that can only be carried out by a qualified technician or not.
Some laptops
will only work with the manufacturer's hard disk because of the means of installing
it. I'm not familiar with Sony laptops, but I used to work for HP and the disk drive
in "Omnibook" laptops is held in by a clip on the underside of the machine which
facilitates changing it without any technical knowledge on the part of the user.
If anything, it should tell you in the manual that you get with the laptop how
to change different parts.
On Wednesday, December 3, 2003 at 4:22 am, Claire wrote:
>my disk drive is broken as i get the DISK I/O ERROR at start up. where is the best
>place to buy a new one from and how much do they cost? are they reasonably easy
to
>install? i own a sony vaio laptop.
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re: disk drive broken
Wednesday, December 3, 2003 at 11:46 am
Posted by Jack Gulley
(5917 messages posted)
The Sony web site has good information on their laptops. Often show good diagrams
on how to access and replace things like disk drives. They should also have a standalone
test program for the disk drive you can download and use to check the disk drive.
Sometimes a lowlevel format can recover the use of a disk drive with Disk I/O errors.
I would recommend booting the laptop with a Windows ME boot diskette (or a bootable
CD with the windows ME boot diskette image on it) and try running SCANDISK C:
to see if it can correct the problem, or access the disk drive. Normally if you
can access the drive and read some of it, a single sector or block that is causing
a disk I/O error can be bypassed. However if the drive is really bad, check the Sony
site first. Then find out exactly what disk type and model number you have. Then
check the various web sites that sell disk drives and see what they have as replacements.
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