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re: Question about 'How do I get my sound card to work? Sunday, December 28, 2003 at 8:42 pm Posted by Jack Gulley (5917 messages posted) Check the Sound, games and multimedia section in Device Manager. If there is no audio device listed, then your sound adapter may have gone bad. Or if built into the system board, disabled in BIOS. If it is listed with an error indication, select the line, select Remove and reboot the system. If the adapter is OK, it will find it again and install its drivers again. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, January 27, 2004 at 1:37 am Posted by M.Rogers (1 messages posted) I have the exact same problem. The sound card appears in the device manager with no red X and it states that the device is working proerly. but... No volume control on the task bar and under Sounds and Multimedia in the Control Panel on the Audio and Voice tab it shows: "No Playback Devices". I tried removing all sound devices from Device manager and rebooting. It did indeed find the sound card and install it. Still same problem. I found an updated driver and tried installing that a few days ago. No success. In the Win.ini file under sounds(after the equals sign) it is blank. Does that matter? On Sunday, December 28, 2003 at 8:42 pm, Jack Gulley wrote: > Check the Sound, games and multimedia section in Device Manager. If there is no >audio device listed, then your sound adapter may have gone bad. Or if built into >the system board, disabled in BIOS. > If it is listed with an error indication, select the line, select Remove and reboot >the system. If the adapter is OK, it will find it again and install its drivers again. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, February 13, 2004 at 9:24 am Posted by Roelof Janssen (1 messages posted) I have the same problem, even with a new external sound device. I found some clues on a site for the Hammerfall audio hardware about a 10 entry limit in the Registry. But this did not help either, but it might for you... Any luck resolving the issue ? On Tuesday, January 27, 2004 at 1:37 am, M.Rogers wrote: >I have the exact same problem. The sound card appears in the device manager with >no red X and it states that the device is working proerly. but... No volume control >on the task bar and under Sounds and Multimedia in the Control Panel on the Audio >and Voice tab it shows: "No Playback Devices". > >I tried removing all sound devices from Device manager and rebooting. It did indeed >find the sound card and install it. Still same problem. > >I found an updated driver and tried installing that a few days ago. No success. > >In the Win.ini file under sounds(after the equals sign) it is blank. Does that matter? > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Saturday, February 14, 2004 at 9:13 am Posted by Mark Rogers (1 messages posted) still no success... waiting on a post with the answer... On Friday, February 13, 2004 at 9:24 am, Roelof Janssen wrote: >I have the same problem, even with a new external sound device. I found some clues >on a site for the Hammerfall audio hardware about a 10 entry limit in the Registry. >But this did not help either, but it might for you... >Any luck resolving the issue ? > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Saturday, February 21, 2004 at 7:00 am Posted by Tony Neave (1 messages posted) Try disabling the integrated audio driver in the BIOS settings if you have a pci audio card. On Saturday, February 14, 2004 at 9:13 am, Mark Rogers wrote: >still no success... waiting on a post with the answer... > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Wednesday, March 24, 2004 at 11:36 am Posted by Kraken (1 messages posted) Start up in SAFE mode then go to Control Panel -> System and expand Sound,Video & Game Controllers under Device Manager. Check these off against what you should have - delete any devices that don't match your hardware, and probably might as well delete your hardware as well while you're at it. Restart Windows, it will then detect your 'missing' hardware, but any conflicts with 'phantom devices' will be gone. God Luck! [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Saturday, April 24, 2004 at 8:04 pm Posted by Scott D (1 messages posted) Just wondering if/how Mark and Jessica were able to find a solution to their sound issues. I am facing the same problem, and though I've tried everything here, as well as changing my BIOs settings and installing new drivers, nothing has worked. Help? Thanks, Scott D On Tuesday, January 27, 2004 at 1:37 am, M.Rogers wrote: >I have the exact same problem. The sound card appears in the device manager with >no red X and it states that the device is working proerly. but... No volume control >on the task bar and under Sounds and Multimedia in the Control Panel on the Audio >and Voice tab it shows: "No Playback Devices". > >I tried removing all sound devices from Device manager and rebooting. It did indeed >find the sound card and install it. Still same problem. > >I found an updated driver and tried installing that a few days ago. No success. > >In the Win.ini file under sounds(after the equals sign) it is blank. Does that matter? > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, May 4, 2004 at 5:11 pm Posted by Chris Bennett (2 messages posted) Well, working as a Tech for a few years I have seen this problem from going into safe mode and removing the Microsoft Kernel x drivers from the device manager, and so far have had NO success at getting sound to work after this has occurred... If anybody has any solution to get those drivers installed then I'd be glad to hear it. A Win98 Upgrade doesn't fix it, reinstalling Mobo and sound drivers doesn't fix it... Even forcably installing those Kernel drivers once again doesn't fix it... Once they are gone there is no return .... On Saturday, April 24, 2004 at 8:04 pm, Scott D wrote: >Just wondering if/how Mark and Jessica were able to find a solution to their sound >issues. I am facing the same problem, and though I've tried everything here, as well >as changing my BIOs settings and installing new drivers, nothing has worked. Help? > >Thanks, > >Scott D > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, May 4, 2004 at 5:16 pm Posted by Chris Bennett (2 messages posted) Re: Win98 upgrade. This is obviously referring to the fact that WinMe and 98 are basically the same. An Me Upgrade also doesn't work... On Tuesday, May 4, 2004 at 5:11 pm, Chris Bennett wrote: >Well, working as a Tech for a few years I have seen this problem from going into >safe mode and removing the Microsoft Kernel x drivers from the device manager, and >so far have had NO success at getting sound to work after this has occurred... If >anybody has any solution to get those drivers installed then I'd be glad to hear >it. > >A Win98 Upgrade doesn't fix it, reinstalling Mobo and sound drivers doesn't fix it... >Even forcably installing those Kernel drivers once again doesn't fix it... Once they >are gone there is no return .... > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, July 23, 2004 at 1:57 am Posted by vasu (1 messages posted) hai i am not able to correct i didnt get any volume icon it is gone there is no option to select it again also On Sunday, December 28, 2003 at 8:10 pm, Jessica wrote: >I can't get my sound to work it keeps telling me that i have no sound card. How do >I see if I have one because it worked before. The speaker icon is even gone off the >taskbar. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Monday, August 2, 2004 at 6:06 pm Posted by Dean (1 messages posted) I am having the same trouble with 98 se I have rebooted the system & the sound simply vanished. Even with a new sound card I get the message that there is no new drivers . On Friday, July 23, 2004 at 1:57 am, vasu wrote: >hai i am not able to correct i didnt get any volume icon it is gone there is no option >to select it again also > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Wednesday, October 27, 2004 at 7:24 am Posted by mpruddy (1 messages posted) Beginning 4 days ago my sound suddenly disappeared. I spent a lot of time installing and uninstalling sound cards changing bios settings and trying myriads of "fixes" from off the internet by people trying to help. The symptom was (other than no sound, of course) the "Sounds and Audio Devices" window from the control panel had the "Volume", "Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" etc. showing in the greyed out dropdowns, indicating no sound system installed. Naturally a "indescriminate clicker" such as myself had no idea when it happened since I don't use sound that often. As I was sitting there contemplating a complete new install of Windows Xp, I decided to give it one more shot and "Voilá" the sound returned. Since I was unable to find this information by Google Search I decided to post it here in hopes the next fellow can find it. I am almost sure there would be similar fixes for Win98 etc. Here's the Drill: GO TO CONTROL PANEL (in Xp there are two views: complicated and simple referred to by Microsoft as Category and Classic) In "Classic" View: Control Panel > Administrative Tools > Computer Management > click plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled right click on it and click > Properties > change Startup type: window drop down to > "Automatic" and then click apply. Close out and Reboot and the sound will return assuming you have installed your sound card drivers correctly (if not reinstall them) "Category" view: Control Panel > Performance and Maintenance > Administrative Tools > Computer Management > click plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled right click on it and click > Properties > change Startup type: window drop down to "Automatic" and then click apply. Close out and Reboot and the sound will return assuming you have installed your sound card drivers correctly (if not reinstall them) [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Sunday, October 31, 2004 at 4:58 am Posted by frustrated user (1 messages posted) I'm having a similar problem - the sound icon is gone in the system tray and all choices in control panel>sound>audio are greyed out. I'm on Windows ME and the solution you described doesn't seem to be available in ME. On Wednesday, October 27, 2004 at 7:24 am, mpruddy wrote: >Beginning 4 days ago my sound suddenly disappeared. I spent a lot of time installing >and uninstalling sound cards changing bios settings and trying myriads of "fixes" >from off the internet by people trying to help. The symptom was (other than no sound, >of course) the "Sounds and Audio Devices" window from the control panel had the "Volume", >"Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" >etc. showing in the greyed out dropdowns, indicating no sound system installed. Naturally >a "indescriminate clicker" such as myself had no idea when it happened since I don't >use sound that often. As I was sitting there contemplating a complete new install >of Windows Xp, I decided to give it one more shot and "Voilá" the sound returned. >Since I was unable to find this information by Google Search I decided to post it >here in hopes the next fellow can find it. I am almost sure there would be similar >fixes for Win98 etc. >Here's the Drill: >GO TO CONTROL PANEL (in Xp there are two views: complicated and simple referred to >by Microsoft as Category and Classic) >In "Classic" View: Control Panel > Administrative Tools > Computer Management > click >plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled >right click on it and click > Properties > change Startup type: window drop down >to > "Automatic" and then click apply. Close out and Reboot and the sound will return >assuming you have installed your sound card drivers correctly (if not reinstall them) > >"Category" view: Control Panel > Performance and Maintenance > Administrative Tools >> Computer Management > click plus on > Services and Applications > Services > scroll >to AudioSrv > if it is disabled right click on it and click > Properties > change >Startup type: window drop down to "Automatic" and then click apply. Close out and >Reboot and the sound will return assuming you have installed your sound card drivers >correctly (if not reinstall them) [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, November 11, 2004 at 10:11 am Posted by Ken (1 messages posted) Give this a try. http://www.soundcard-drivers.com/drivers/86/86825.htm On Sunday, October 31, 2004 at 4:58 am, frustrated user wrote: >I'm having a similar problem - the sound icon is gone in the system tray and all >choices in control panel>sound>audio are greyed out. I'm on Windows ME and the solution >you described doesn't seem to be available in ME. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Monday, December 13, 2004 at 2:54 pm Posted by Gerard (1 messages posted) Thanks I went to Windows Audio in services and although it was set to auto, it wasn't started. I started it and now it works :) On Sunday, October 31, 2004 at 4:58 am, frustrated user wrote: >I'm having a similar problem - the sound icon is gone in the system tray and all >choices in control panel>sound>audio are greyed out. I'm on Windows ME and the solution >you described doesn't seem to be available in ME. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, December 24, 2004 at 1:08 pm Posted by El Duderino (1 messages posted) I had the same problems as listed above. The sound was gone, my soundcard was installed, but clicking on "Sounds and Audio Devices" only showed greyed out options. I tried the "Windows Audio" in Services (the hint descibed in one of the latest posts on this thread), but it was already running, and restarting it didn't do anything for me. After uninstalling the soundcard and rebooting the pc, I noticed an error message concerning the "streamci.dll" file. I searched google for the file, downloaded it, put it into the Windows/system32 folder and rebooted the pc. And that did the trick. Though it worked for me, I wouldn't put too much hope into this solution, unless you're seeing a similar error message when you restart your pc. AMD Athlon 2400+ Windows XP SP2 Creative Soundblaster Live! [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, January 6, 2005 at 1:19 pm Posted by Chris (2 messages posted) I am running Win 98 SE. I have the same problem and have tried all solutions here that i am able to, still no solution. I am pretty sure its not my drivers for the sound card but the OSes problem, because not only my SoundBlaster 16PCI sound card doesn't work, my onboard sound doesnt either. I tried the WinME registry fix that someone posted but that didn't appear to change anything. I really need help with this, I am actually normally quite competent with computers, is anyone able to help me? Thanks everyone! On Friday, December 24, 2004 at 1:08 pm, El Duderino wrote: >I had the same problems as listed above. The sound was gone, my soundcard was installed, >but clicking on "Sounds and Audio Devices" only showed greyed out options. I tried >the "Windows Audio" in Services (the hint descibed in one of the latest posts on >this thread), but it was already running, and restarting it didn't do anything for >me. > >After uninstalling the soundcard and rebooting the pc, I noticed an error message >concerning the "streamci.dll" file. I searched google for the file, downloaded it, >put it into the Windows/system32 folder and rebooted the pc. And that did the trick. > >Though it worked for me, I wouldn't put too much hope into this solution, unless >you're seeing a similar error message when you restart your pc. > >AMD Athlon 2400+ >Windows XP SP2 >Creative Soundblaster Live! [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, January 11, 2005 at 7:42 pm Posted by smithma (1 messages posted) I was having the same problem with WinME. This worked for me.... The first step is to reboot into Safe Mode: Click on Start Choose Shutdown From the Shutdown Menu select Restart and click OK As your computer reboots repeatedly tap the F8 key on your keyboard (once per second) until a Startup menu is displayed Use the arrow keys on your keyboard to choose item #3 Safe Mode Press Enter on your keyboard. The next step is to remove Multimedia from Windows Setup: Click on Start-Settings-Control Panel Double-click on Add/Remove Programs Choose the Windows Setup Tab across the top of the window In the list of installed components uncheck Multimedia Click Apply and once the files are uninstalled click OK Close the Control Panel The next step is to remove and reinstall the sound drivers: Right-click on My Computer and choose properties Click on the Device Manger tab across the top of the System Properties window Click on the plus sign beside Sound, Video, and Game Controllers Remove all items under this category by selecting the desired item and clicking remove Note: You will have to click the plus sign beside Sound, Video, and Game Controllers again to re-open the category Once all items have been removes and Sound, Video, and Game Controllers no longer appears in the list click Close Click Start-Shutdown Choose Restart and Click OK As windows reboots it should redetect the sound card and reinstall the drivers and multimedia components (you may need your driver disks and/or Windows disks). Good luck!! On Thursday, January 6, 2005 at 1:19 pm, Chris wrote: >I am running Win 98 SE. I have the same problem and have tried all solutions here >that i am able to, still no solution. I am pretty sure its not my drivers for the >sound card but the OSes problem, because not only my SoundBlaster 16PCI sound card >doesn't work, my onboard sound doesnt either. > >I tried the WinME registry fix that someone posted but that didn't appear to change >anything. I really need help with this, I am actually normally quite competent with >computers, is anyone able to help me? Thanks everyone! > > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Sunday, January 16, 2005 at 7:15 am Posted by Chris (2 messages posted) You are truly divine! Two weeks and countless hours of trying to solve it, and you've finally got the solution! Thanks to no end! On Tuesday, January 11, 2005 at 7:42 pm, smithma wrote: >I was having the same problem with WinME. This worked for me.... > >The first step is to reboot into Safe Mode: > >Click on Start >Choose Shutdown >From the Shutdown Menu select Restart and click OK >As your computer reboots repeatedly tap the F8 key on your keyboard (once per second) >until a Startup menu is displayed >Use the arrow keys on your keyboard to choose item #3 Safe Mode >Press Enter on your keyboard. > >The next step is to remove Multimedia from Windows Setup: > >Click on Start-Settings-Control Panel >Double-click on Add/Remove Programs >Choose the Windows Setup Tab across the top of the window >In the list of installed components uncheck Multimedia >Click Apply and once the files are uninstalled click OK >Close the Control Panel > >The next step is to remove and reinstall the sound drivers: > >Right-click on My Computer and choose properties >Click on the Device Manger tab across the top of the System Properties window >Click on the plus sign beside Sound, Video, and Game Controllers >Remove all items under this category by selecting the desired item and clicking remove >Note: You will have to click the plus sign beside Sound, Video, and Game Controllers >again to re-open the category >Once all items have been removes and Sound, Video, and Game Controllers no longer >appears in the list click Close > >Click Start-Shutdown >Choose Restart and Click OK > >As windows reboots it should redetect the sound card and reinstall the drivers and >multimedia components (you may need your driver disks and/or Windows disks). > >Good luck!! > > > > > > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Wednesday, March 16, 2005 at 12:19 pm Posted by maria (10 messages posted) I have tried the solution put forward by m pruddy but I keep getting stuck at scroll to audio srv. I can't find that at all. I am on windows xp and would appreciate any help as I have only had this computer for three months now so I really am a newbie. Thanks in anticipation. On Wednesday, October 27, 2004 at 7:24 am, mpruddy wrote: >Beginning 4 days ago my sound suddenly disappeared. I spent a lot of time installing >and uninstalling sound cards changing bios settings and trying myriads of "fixes" >from off the internet by people trying to help. The symptom was (other than no sound, >of course) the "Sounds and Audio Devices" window from the control panel had the "Volume", >"Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" >etc. showing in the greyed out dropdowns, indicating no sound system installed. Naturally >a "indescriminate clicker" such as myself had no idea when it happened since I don't >use sound that often. As I was sitting there contemplating a complete new install >of Windows Xp, I decided to give it one more shot and "Voilá" the sound returned. >Since I was unable to find this information by Google Search I decided to post it >here in hopes the next fellow can find it. I am almost sure there would be similar >fixes for Win98 etc. >Here's the Drill: >GO TO CONTROL PANEL (in Xp there are two views: complicated and simple referred to >by Microsoft as Category and Classic) >In "Classic" View: Control Panel > Administrative Tools > Computer Management > click >plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled >right click on it and click > Properties > change Startup type: window drop down >to > "Automatic" and then click apply. Close out and Reboot and the sound will return >assuming you have installed your sound card drivers correctly (if not reinstall them) > >"Category" view: Control Panel > Performance and Maintenance > Administrative Tools >> Computer Management > click plus on > Services and Applications > Services > scroll >to AudioSrv > if it is disabled right click on it and click > Properties > change >Startup type: window drop down to "Automatic" and then click apply. Close out and >Reboot and the sound will return assuming you have installed your sound card drivers >correctly (if not reinstall them) [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Wednesday, March 16, 2005 at 1:48 pm Posted by Michael Ruddy (4 messages posted) Maria.... Ah the wonders of Windows. I thought I had lost my mind when I couldn't find it either. In "Services" there are two tabs Standard and Extended. After scrolling over all the options I found "Windows Audio" and double clicked on it and lo and behold the window that pops up indicates the "Service Name" is "AudioSrv" (The Windows Audio service appears in both Standard and Extended tabs) --- Microsoft must have buried AudioSrv when they came out with Xp SP2 update. Anyway make sure it is set to "Automatic" in the dropdown. I did not fool with my system to verify this (after all my system is now working and one does not poke a sleeping dog) but if AudioSrv (Windows Audio) is disabled the results will probably be no sound. Mike On Wednesday, March 16, 2005 at 12:19 pm, maria wrote: >I have tried the solution put forward by m pruddy but I keep getting stuck at scroll >to audio srv. I can't find that at all. I am on windows xp and would appreciate any >help as I have only had this computer for three months now so I really am a newbie. >Thanks in anticipation. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 17, 2005 at 4:00 am Posted by maria (10 messages posted) I have just been in touch with Dell, who manufactured my laptop, and have been told.1.That a sound card was in my computer when it was purchased.2.That the audio driver was automatically installed when the laptop was switched on.3.Two weeks ago I took it back to the computer shop that installed it originally to have it closed down and completely reinstalled as new,due to a couple of mistakes I had made I thought it better to start again from scratch rather than go back through everything I had downloaded to correct mistakes.Big mistake don't do it. Apparently by completely uninstalling my laptop and starting again it uninstalled the audio driver never to return. Dell have told me the audio driver was a default setting that will now have to be reinstalled. Inow have to get in touch with a software team ,via Dell as I havn't got their phone number, and depending on the time it takes for them to remedy the problem the cost is from 21pounds upwards. I hope this helps someone else. Maria On Sunday, December 28, 2003 at 8:42 pm, Jack Gulley wrote: > Check the Sound, games and multimedia section in Device Manager. If there is no >audio device listed, then your sound adapter may have gone bad. Or if built into >the system board, disabled in BIOS. > If it is listed with an error indication, select the line, select Remove and reboot >the system. If the adapter is OK, it will find it again and install its drivers again. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 17, 2005 at 6:51 am Posted by maria (10 messages posted) Thanks for the help Mike.Sorry I got your name wrong at the beginning. I'm so new at this, I left you a very humourous thank you but I've put it somewhere and I can't find it. If you find it its meant to be funny cause I'm so fed up with this sound card. Maria. I still think I need to reinstall audio drivers but any other ideas are gratefully received, believe me. Maria. On Wednesday, October 27, 2004 at 7:24 am, mpruddy wrote: >Beginning 4 days ago my sound suddenly disappeared. I spent a lot of time installing >and uninstalling sound cards changing bios settings and trying myriads of "fixes" >from off the internet by people trying to help. The symptom was (other than no sound, >of course) the "Sounds and Audio Devices" window from the control panel had the "Volume", >"Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" >etc. showing in the greyed out dropdowns, indicating no sound system installed. Naturally >a "indescriminate clicker" such as myself had no idea when it happened since I don't >use sound that often. As I was sitting there contemplating a complete new install >of Windows Xp, I decided to give it one more shot and "Voilá" the sound returned. >Since I was unable to find this information by Google Search I decided to post it >here in hopes the next fellow can find it. I am almost sure there would be similar >fixes for Win98 etc. >Here's the Drill: >GO TO CONTROL PANEL (in Xp there are two views: complicated and simple referred to >by Microsoft as Category and Classic) >In "Classic" View: Control Panel > Administrative Tools > Computer Management > click >plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled >right click on it and click > Properties > change Startup type: window drop down >to > "Automatic" and then click apply. Close out and Reboot and the sound will return >assuming you have installed your sound card drivers correctly (if not reinstall them) > >"Category" view: Control Panel > Performance and Maintenance > Administrative Tools >> Computer Management > click plus on > Services and Applications > Services > scroll >to AudioSrv > if it is disabled right click on it and click > Properties > change >Startup type: window drop down to "Automatic" and then click apply. Close out and >Reboot and the sound will return assuming you have installed your sound card drivers >correctly (if not reinstall them) [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 17, 2005 at 7:03 am Posted by maria (10 messages posted) Could you just tell me what BIOS is or are, and what do they do. What are they for. Maybe this will help me. Maria On Wednesday, October 27, 2004 at 7:24 am, mpruddy wrote: >Beginning 4 days ago my sound suddenly disappeared. I spent a lot of time installing >and uninstalling sound cards changing bios settings and trying myriads of "fixes" >from off the internet by people trying to help. The symptom was (other than no sound, >of course) the "Sounds and Audio Devices" window from the control panel had the "Volume", >"Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" >etc. showing in the greyed out dropdowns, indicating no sound system installed. Naturally >a "indescriminate clicker" such as myself had no idea when it happened since I don't >use sound that often. As I was sitting there contemplating a complete new install >of Windows Xp, I decided to give it one more shot and "Voilá" the sound returned. >Since I was unable to find this information by Google Search I decided to post it >here in hopes the next fellow can find it. I am almost sure there would be similar >fixes for Win98 etc. >Here's the Drill: >GO TO CONTROL PANEL (in Xp there are two views: complicated and simple referred to >by Microsoft as Category and Classic) >In "Classic" View: Control Panel > Administrative Tools > Computer Management > click >plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled >right click on it and click > Properties > change Startup type: window drop down >to > "Automatic" and then click apply. Close out and Reboot and the sound will return >assuming you have installed your sound card drivers correctly (if not reinstall them) > >"Category" view: Control Panel > Performance and Maintenance > Administrative Tools >> Computer Management > click plus on > Services and Applications > Services > scroll >to AudioSrv > if it is disabled right click on it and click > Properties > change >Startup type: window drop down to "Automatic" and then click apply. Close out and >Reboot and the sound will return assuming you have installed your sound card drivers >correctly (if not reinstall them) [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 17, 2005 at 7:46 am Posted by Michael Ruddy (4 messages posted) Maria..... Once you have assured AudioSrv is running you would then need to install the audio drivers for your card if they were not installed. In fact, if you had them installed when AudioSrv was not enabled you might want to uninstall them then turn off the machine and then follow the manufacturer's method of installation. Mike On Thursday, March 17, 2005 at 6:51 am, maria wrote: >Thanks for the help Mike.Sorry I got your name wrong at the beginning. I'm so new >at this, I left you a very humourous thank you but I've put it somewhere and I can't >find it. If you find it its meant to be funny cause I'm so fed up with this sound >card. Maria. I still think I need to reinstall audio drivers but any other ideas >are gratefully received, believe me. Maria. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 17, 2005 at 7:50 am Posted by Michael Ruddy (4 messages posted) Maria..... BIOS is the first level of software which boots up your computer. It is located on a chip on the motherboard. It is fundamental to start up and in general the BIOS should not be fiddled with unless there is an overpowering clear reason to do so -- and then only when you establish exactly what you are intending to do before you change anything and understand how to recover if your adjustment doesn't work. Many bad things can happen fooling with the BIOS. It brings up the hard drives and removable drives and establishes boot disk order cashing settings power up settings etc. It won't hurt to look at these features as long as the last thing you do is "EXIT WITHOUT SAVING CHANGES".... Mike On Thursday, March 17, 2005 at 7:03 am, maria wrote: >Could you just tell me what BIOS is or are, and what do they do. What are they for. >Maybe this will help me. Maria > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Saturday, March 19, 2005 at 8:19 pm Posted by Josh (1 messages posted) I got to a point on ur instructions but then there wasnt a audioSRV... why dont i have that???? On Thursday, March 17, 2005 at 6:51 am, maria wrote: >Thanks for the help Mike.Sorry I got your name wrong at the beginning. I'm so new >at this, I left you a very humourous thank you but I've put it somewhere and I can't >find it. If you find it its meant to be funny cause I'm so fed up with this sound >card. Maria. I still think I need to reinstall audio drivers but any other ideas >are gratefully received, believe me. Maria. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Sunday, March 20, 2005 at 1:59 pm Posted by maria (10 messages posted) Hi Mike, I have spent the whole day going through every solution in all of the problem websites I can find, this is a bigger problem than you can imagine and everyone has got it.From the information I've got it seems everything is installed and enabled apart from the device properties box, there it says THE DRIVERS FOR THIS DEVICE ARE NOT INSTALLED. tHAT IS AS FAR AS i'VE GOT.bY THE WAY THE OTHER POSITIVE THING TO COME OUT OF THIS IS i HAVE LEARNT MORE TODAY THAN i COULD EVER HOPE TO LEARN IN A month. ha ha .I hope this helps. Maria.Sorry about all of the capitals. On Wednesday, October 27, 2004 at 7:24 am, mpruddy wrote: >Beginning 4 days ago my sound suddenly disappeared. I spent a lot of time installing >and uninstalling sound cards changing bios settings and trying myriads of "fixes" >from off the internet by people trying to help. The symptom was (other than no sound, >of course) the "Sounds and Audio Devices" window from the control panel had the "Volume", >"Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" >etc. showing in the greyed out dropdowns, indicating no sound system installed. Naturally >a "indescriminate clicker" such as myself had no idea when it happened since I don't >use sound that often. As I was sitting there contemplating a complete new install >of Windows Xp, I decided to give it one more shot and "Voilá" the sound returned. >Since I was unable to find this information by Google Search I decided to post it >here in hopes the next fellow can find it. I am almost sure there would be similar >fixes for Win98 etc. >Here's the Drill: >GO TO CONTROL PANEL (in Xp there are two views: complicated and simple referred to >by Microsoft as Category and Classic) >In "Classic" View: Control Panel > Administrative Tools > Computer Management > click >plus on > Services and Applications > Services > scroll to AudioSrv > if it is disabled >right click on it and click > Properties > change Startup type: window drop down >to > "Automatic" and then click apply. Close out and Reboot and the sound will return >assuming you have installed your sound card drivers correctly (if not reinstall them) > >"Category" view: Control Panel > Performance and Maintenance > Administrative Tools >> Computer Management > click plus on > Services and Applications > Services > scroll >to AudioSrv > if it is disabled right click on it and click > Properties > change >Startup type: window drop down to "Automatic" and then click apply. Close out and >Reboot and the sound will return assuming you have installed your sound card drivers >correctly (if not reinstall them) [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Sunday, March 20, 2005 at 3:28 pm Posted by Michael Ruddy (4 messages posted) Maria Is your new sound card replacing a previous one or do you have intergrated sound on your mother board? ie. no card but the sound plugs directly into a plug soldered to the motherboard. If you have an integrated sound system on your mother board you may have to disable the motherboard sound system first before you install your new Sound Card and drivers. That process is specific to the motherboard manufacturer. If not, you may want to try this: 1. Remove the sound card and delete the sound card installtion and drivers 2. Start your machine with no sound card. 3. Install the software and then shut off the system 4. Install the sound card. Restart the system and tell the Wizard where the files are on your installation CD when the Wizard finds the "New Device" and wants to search for the best drivers. Mike On Sunday, March 20, 2005 at 1:59 pm, maria wrote: >Hi Mike, I have spent the whole day going through every solution in all of the problem >websites I can find, this is a bigger problem than you can imagine and everyone has >got it.From the information I've got it seems everything is installed and enabled >apart from the device properties box, there it says THE DRIVERS FOR THIS DEVICE ARE >NOT INSTALLED. tHAT IS AS FAR AS i'VE GOT.bY THE WAY THE OTHER POSITIVE THING TO >COME OUT OF THIS IS i HAVE LEARNT MORE TODAY THAN i COULD EVER HOPE TO LEARN IN A >month. ha ha .I hope this helps. Maria.Sorry about all of the capitals. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Monday, March 21, 2005 at 4:18 pm Posted by Keith (2 messages posted) Hi all I have a similar problem. Device installed correctly, but says no audio device available. This has happened to me once before and I even replaced the motherboard. I have tried all of the suggestions but none have seemed to work. I am running Win Me. Thanks On Sunday, March 20, 2005 at 3:28 pm, Michael Ruddy wrote: >Maria >Is your new sound card replacing a previous one or do you have intergrated sound >on your mother board? ie. no card but the sound plugs directly into a plug soldered >to the motherboard. If you have an integrated sound system on your mother board you >may have to disable the motherboard sound system first before you install your new >Sound Card and drivers. That process is specific to the motherboard manufacturer. >If not, you may want to try this: 1. Remove the sound card and delete the sound card >installtion and drivers 2. Start your machine with no sound card. 3. Install the >software and then shut off the system 4. Install the sound card. Restart the system >and tell the Wizard where the files are on your installation CD when the Wizard finds >the "New Device" and wants to search for the best drivers. Mike > > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 24, 2005 at 11:09 am Posted by andy (1 messages posted) i thought i tried everything but theres some new stuff here...i can see my sound card in device manager with no conflicts or anything, however there is a yellow sign next to the gameport. There is a game port on the graphics card and the sound card and i think they are conflicting and stopping the sound from working. I will try some of the new ideas here but at the back of my mind i believe it is a device conflict regarding irq numbers... I also read that if, at the BIOS, you change the setting 'pnp OS controlled' to no then this lets the bios set the devices instead of the operating system. Also 'reset config' in the BIOS can be set to enabled which lets the bios look again at the deviceconfiguration. On Sunday, December 28, 2003 at 8:10 pm, Jessica wrote: >I can't get my sound to work it keeps telling me that i have no sound card. How do >I see if I have one because it worked before. The speaker icon is even gone off the >taskbar. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, March 31, 2005 at 9:52 am Posted by Will (1 messages posted) I had the same symptoms as described above. Was tearing my hair out trying to figure out why I had no sound and no audio controls (though could play audio CDs) until I happened to find the add/remove software function on the WINDOWS 98 CD! Obvious, really! Slip it in the drive and make sure you've got ALL your accessories, multimedia, system tools etc. installed, and you'll (hopefully) find everything back to normal on reboot! Simply re-installing Win 98 and Win 98 SE (more than once) wasn't enough for me, but this simple fix worked. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Monday, April 11, 2005 at 7:45 pm Posted by Keith (2 messages posted) Hi I still can't get the soundcard to work, but if I start up with a step-by-step confirmation it does work. What driver/file and/or where could I find the problem. Any help would be great. Thanks On Sunday, March 20, 2005 at 3:28 pm, Michael Ruddy wrote: >Maria >Is your new sound card replacing a previous one or do you have intergrated sound >on your mother board? ie. no card but the sound plugs directly into a plug soldered >to the motherboard. If you have an integrated sound system on your mother board you >may have to disable the motherboard sound system first before you install your new >Sound Card and drivers. That process is specific to the motherboard manufacturer. >If not, you may want to try this: 1. Remove the sound card and delete the sound card >installtion and drivers 2. Start your machine with no sound card. 3. Install the >software and then shut off the system 4. Install the sound card. Restart the system >and tell the Wizard where the files are on your installation CD when the Wizard finds >the "New Device" and wants to search for the best drivers. Mike > > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Saturday, September 17, 2005 at 11:04 am Posted by Jacques delorme (1 messages posted) Hi, I have this same problem after resetting my XP, why can't I change any of my audio tab settings? Is there a problem with the media player itself? On Saturday, April 24, 2004 at 8:04 pm, Scott D wrote: >Just wondering if/how Mark and Jessica were able to find a solution to their sound >issues. I am facing the same problem, and though I've tried everything here, as well >as changing my BIOs settings and installing new drivers, nothing has worked. Help? > >Thanks, > >Scott D > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, December 9, 2005 at 11:39 am Posted by Richard (13 messages posted) I am at the end of this thread and at the end of the rope I am hanging myself with. My sound is gone, my soundcard (Creative Sound Blaster Live! Value) is installed but clicking on "Sounds and Audio Devices" only shows greyed out options. I have no sound control, no sound icon in task bar. "Sounds and Audio Devices" window from the control panel has the "Volume", "Audio", and "Voice" Tabs greyed out with "No Playback Devices" "No Media Devices" etc. showing in the greyed out dropdowns, indicating no sound system installed. OS is ME and I've tried re-installing the sound card with the Dell supplied CD which gets hung up and doesn't finish loading. I've downloaded drivers and installed them with no success. I've tried most of the suggestions in this thread except for the XP suggestions. (I wish people wouldn't post in the incorrect forum? It's not helpful!) Any other ME help out there for this problem please? One more thing, my shift>left mouse click or shift>arrow to highlight text, or select a number of files etc... is not working. RC On Saturday, September 17, 2005 at 11:04 am, Jacques delorme wrote: >Hi, > >I have this same problem after resetting my XP, why can't I change any of my audio >tab settings? Is there a problem with the media player itself? > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, December 9, 2005 at 12:34 pm Posted by Richard (13 messages posted) Would SCANREG / RESTORE work for this audio problem? System restore doesn't. The following solution is not helping my current problem unfortunately. I recently had a similar problem with the graphics card and driver which was solved by Jack Gulley: re: Stuck in 640 X 480 Tuesday, December 6, 2005 at 6:38 pm Posted by Jack Gulley (5541 messages posted) If you can not change the display resolution to higher settings period, then the display drivers are not loaded for some reason. If you can change them, but they go back to the 640x480 setting when you reboot, that is a different problem. In the first case, going to Device Manager, and selecting the display adapter device and Removing it and then rebooting should allow Windows ME to search the system for the old drivers and install them again. If not, you will have to locate a copy of them and install them. It sounds to me like you have some software or Malware problem shutting the system down and the Registry gets corrupted in the process. It is also possible that your video adapter driver program files have been corrtupted somehow and it might be necessary for you to replace them.") Thanks again for all your help. Richard On Friday, December 9, 2005 at 11:39 am, Richard wrote: >I am at the end of this thread and at the end of the rope I am hanging myself with. >My sound is gone, my soundcard (Creative Sound Blaster Live! Value) is installed >but clicking on "Sounds and Audio Devices" only shows greyed out options. I have >no sound >control, no sound icon in task bar. "Sounds and Audio Devices" window from the control >panel has the "Volume", "Audio", and "Voice" Tabs greyed out with "No Playback Devices" >"No Media Devices" etc. showing in the greyed out dropdowns, indicating no sound >system installed. >OS is ME and I've tried re-installing the sound card with the Dell supplied CD which >gets hung up and doesn't finish loading. I've downloaded drivers and installed them >with no success. I've tried most of the suggestions in this thread except for the >XP suggestions. (I wish people wouldn't post in the incorrect forum? It's not helpful!) >Any other ME help out there for this problem please? One more thing, my shift>left >mouse click or shift>arrow to highlight text, or select a number of files etc... >is not working. RC > > > [Reply or follow-up to this message] Really old, and mixed-up thread Saturday, December 10, 2005 at 4:29 am Posted by Kiwi (2204 messages posted) It's not a profitable choice to attempt to bring back such a long, and old, thread as this. Most readers will skip right on past it; a few will pause a moment to expand the replies one level, maybe even two, but your tagalong here is many levels downward. The SB "!Value" software is apparently pretty buggy. It's my bet that a Google for it would turn up a ton of complaints. I had a lot of trouble with it on one of my PC's, every time that I repaired Windows with a reinstall of any sort, and never got satisfaction from Creative's support, or lack thereof. At a later date, I got a Creative SB 5.1 card, and using that software on the older machine worked better. At some point, however, the older sound card failed. My "!Value" SB device was new about seven years ago, and has been in the city dump for at least two years now. If you will start a new thread, I will check to see if I saved any notes in a binder I still have for the PC that the !Value card spent its life attached to. . Kiwi ** On Friday, December 9, 2005 at 11:39 am, Richard wrote: >I am at the end of this thread and at the end of the rope I am hanging myself >with. My sound is gone, my soundcard (Creative Sound Blaster Live! Value) is >installed but clicking on "Sounds and Audio Devices" only shows greyed out >options. I have no sound control, no sound icon in task bar. "Sounds and Audio >Devices" window from the control panel has the "Volume", "Audio", and "Voice" >Tabs greyed out with "No Playback Devices" "No Media Devices" etc. showing in >the greyed out dropdowns, indicating no sound system installed. >OS is ME and I've tried re-installing the sound card with the Dell supplied CD which >gets hung up and doesn't finish loading. I've downloaded drivers and installed them >with no success. I've tried most of the suggestions in this thread except for the >XP suggestions. (I wish people wouldn't post in the incorrect forum? It's not helpful!) >Any other ME help out there for this problem please? One more thing, my shift>left >mouse click or shift>arrow to highlight text, or select a number of files etc... >is not working. RC > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Monday, December 19, 2005 at 10:56 am Posted by Keith (2 messages posted) I struggled for months with this problem. This was my ultimate cure. Went through Bootlog.txt found nothing odd. Worked through Msconfig and found if I booted up without the system.ini file the sound worked fine. Tried to find the error (no luck). Got a std system.ini file from http://support.microsoft.com/kb/140441/EN-US/ This resolved the problem. On Friday, December 9, 2005 at 12:34 pm, Richard wrote: >Would SCANREG / RESTORE work for this audio problem? >System restore doesn't. The following solution is not helping my current problem >unfortunately. > >I recently had a similar problem with the graphics card and driver which was solved >by Jack Gulley: > >re: Stuck in 640 X 480 >Tuesday, December 6, 2005 at 6:38 pm >Posted by Jack Gulley (5541 messages posted) > >If you can not change the display resolution to higher settings period, then the >display drivers are not loaded for some reason. If you can change them, but they >go back to the 640x480 setting when you reboot, that is a different problem. > >In the first case, going to Device Manager, and selecting the display adapter device >and Removing it and then rebooting should allow Windows ME to search the system for >the old drivers and install them again. If not, you will have to locate a copy of >them and install them. > >It sounds to me like you have some software or Malware problem shutting the system >down and the Registry gets corrupted in the process. It is also possible that your >video adapter driver program files have been corrtupted somehow and it might be necessary >for you to replace them.") > > > > >Thanks again for all your help. Richard > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, December 20, 2005 at 8:32 am Posted by Pat McDonald (1 messages posted) GENIUS! THAT WAS THE ONLY THING THAT FINALLY WORKED!! Thank you thank you thank you! On Monday, December 19, 2005 at 10:56 am, Keith wrote: >I struggled for months with this problem. This was my ultimate cure. > >Went through Bootlog.txt found nothing odd. Worked through Msconfig and found if >I booted up without the system.ini file the sound worked fine. Tried to find the >error (no luck). Got a std system.ini file from http://support.microsoft.com/kb/140441/EN-US/ > >This resolved the problem. > > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, December 20, 2005 at 7:34 pm Posted by Keith (2 messages posted) Only a pleasure. I am just glad I could help out. On Tuesday, December 20, 2005 at 8:32 am, Pat McDonald wrote: > > >GENIUS! THAT WAS THE ONLY THING THAT FINALLY WORKED!! Thank you thank you thank >you! > [Reply or follow-up to this message] Replacing system.ini did the trick for me Sunday, July 2, 2006 at 9:49 am Posted by splitDiff (1 messages posted) Thanks for your suggestion. Worked like a charm! On Monday, December 19, 2005 at 10:56 am, Keith wrote: >I struggled for months with this problem. This was my ultimate cure. > >Went through Bootlog.txt found nothing odd. Worked through Msconfig and found if >I booted up without the system.ini file the sound worked fine. Tried to find the >error (no luck). Got a std system.ini file from http://support.microsoft.com/kb/140441/EN-US/ > >This resolved the problem. > > > > [Reply or follow-up to this message] re: Replacing system.ini did the trick for me Monday, July 3, 2006 at 9:56 am Posted by Richard (13 messages posted) This is for Windows 98, does it work for ME as well? On Sunday, July 2, 2006 at 9:49 am, splitDiff wrote: >Thanks for your suggestion. Worked like a charm! > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Thursday, July 13, 2006 at 12:54 pm Posted by jrwasw888 (1 messages posted) I have the same problem with the volume control grayed out. Also on the System on the control panel, it indicates that the sound device is working properly. I tried your recomendation of going to Services and Applications>Services and looking for AudioSrv. This and nothing similar do not appear under Services. I think this is a clue to my problem. However, I do not know where to go from here. Can you help? On Thursday, March 17, 2005 at 6:51 am, maria wrote: >Thanks for the help Mike.Sorry I got your name wrong at the beginning. I'm so new >at this, I left you a very humourous thank you but I've put it somewhere and I can't >find it. If you find it its meant to be funny cause I'm so fed up with this sound >card. Maria. I still think I need to reinstall audio drivers but any other ideas >are gratefully received, believe me. Maria. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, October 20, 2006 at 10:32 pm Posted by Oxides (2 messages posted) You are currently in a Windows ME discussion however, if like me, you found this thread through google or similar, my answer below is for a Windows XP machine. I'm sure, in October 2006, most problems will be with XP rather than ME. This problem annoyed me one Saturday morning also. I had completed a Windows update and an LG update (I have an LG notebook) the night before. After reboot there was no sound, all the 'Sound and Audio Devices Properties' were grayed (greyed) out and had the message 'no playback devices'. There are many frustrated people out there with this problem - see above and also google "no playback devices" SOLUTION: what worked for me in *Windows XP* was to do a System Restore to when the sound was working. None of the other solutions above would work. Hope this helps. Solutions above: 1. Check 'windows audio' 2. Use SAFE mode 3. Replace system.ini [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Sunday, December 17, 2006 at 9:12 pm Posted by wizkid18 (1 messages posted) I found a solution to the problem anter reading many different posts. This is what worked for me. I editted the SYSTEM.INI file to ADD back some drivers that were removed. These were found in the default SYSTEM.INI file when you install WinME. These were under the [BOOT] section [boot] shell=Explorer.exe system.drv=system.drv drivers=mmsystem.dll power.drv user.exe=user.exe gdi.exe=gdi.exe sound.drv=mmsound.drv <<----- Key entry ? I think just the sound.drv line is the trick...... Next reboot in SAFE MODE. Goto CONTROL PANEL->SYSTEM-> DEVICE MANAGER->SOUND,VIDEO and GAME CONTROLLERS and delete every entry found. Now assuming you have the correct drivers loaded on your machine. A Reboot will rebuild the section back to normal. But make sure the sound.drv line is in the SYSSTEM.INI file or else this will not work. 4 hours I spent to research and correct the problem. Hope the best for you all. But I'm back working without a reinstall. On Sunday, October 31, 2004 at 4:58 am, frustrated user wrote: >I'm having a similar problem - the sound icon is gone in the system tray and all >choices in control panel>sound>audio are greyed out. I'm on Windows ME and the solution >you described doesn't seem to be available in ME. > > > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Monday, January 15, 2007 at 3:20 pm Posted by robert (11 messages posted) I have tried many of the suggestions here over the last year and still have no sound. Today I tried the suggestion from smithma and this is what happened after following all of the instructions: I got a message "The file 'sndvol32.cnt' was not found. Windows needs the disk labeled 'Windows ME' to continue." There is no disk labeled exactly like that, but I installed 'Reinstallation CD WMe', clicked Ok, and got a message "The file 'sndvol32.cnt' was not found. Setup could not find a file on the specified path. If the path appears below, make sure it is correct. Click Ok to try copying again." Below, it showed "C:\Windows\options\install". I switched the CD to one labeled 'Dell Dimension Resource CD- Device Drivers' and clicked Ok. Nothing happened for 2 minutes. I took the CD out and put it back in, and this time I heard it spin up. Nothing happened for 2 minutes. Clicked Ok again, nothing happened for 2 minutes. Removed and installed CD again and clicked Ok while the CD was spinning up. Nothing happened for 2 minutes. Clicked Cancel. Nothing happened for 2 minutes. Clicked the X in the box, nothing happened for 2 minutes. Powered the computer off and back on. Got more similar messages about different files, tried the same CDs, got the same results except Cancel did work. It got me a new message about another file. After cancelling many new messages, I am back to where I started (I think). What do I do now? On Tuesday, January 11, 2005 at 7:42 pm, smithma wrote: >I was having the same problem with WinME. This worked for me.... > >The first step is to reboot into Safe Mode: > >Click on Start >Choose Shutdown >From the Shutdown Menu select Restart and click OK >As your computer reboots repeatedly tap the F8 key on your keyboard (once per second) >until a Startup menu is displayed >Use the arrow keys on your keyboard to choose item #3 Safe Mode >Press Enter on your keyboard. > >The next step is to remove Multimedia from Windows Setup: > >Click on Start-Settings-Control Panel >Double-click on Add/Remove Programs >Choose the Windows Setup Tab across the top of the window >In the list of installed components uncheck Multimedia >Click Apply and once the files are uninstalled click OK >Close the Control Panel > >The next step is to remove and reinstall the sound drivers: > >Right-click on My Computer and choose properties >Click on the Device Manger tab across the top of the System Properties window >Click on the plus sign beside Sound, Video, and Game Controllers >Remove all items under this category by selecting the desired item and clicking remove >Note: You will have to click the plus sign beside Sound, Video, and Game Controllers >again to re-open the category >Once all items have been removes and Sound, Video, and Game Controllers no longer >appears in the list click Close > >Click Start-Shutdown >Choose Restart and Click OK > >As windows reboots it should redetect the sound card and reinstall the drivers and >multimedia components (you may need your driver disks and/or Windows disks). > >Good luck!! > > > > > > > > [Reply or follow-up to this message] How do I get my sound back? Friday, July 13, 2007 at 11:48 am Posted by George Hunter (2 messages posted) My so deleted real player when dissatisfied. Think he also deleted something else similar because we lost all sound. Can't recall the name of that program or how to get it back. Any ideas?? Thanks. [Reply or follow-up to this message] re: How do I get my sound back? Sunday, July 15, 2007 at 10:37 pm Posted by Kiwi (2204 messages posted) Windows needs DRIVERS for audio. You need to go to the web page of the company that produced the sound card you use (if none, then go to the mainboard company's web site to collect the sound driver). . Kiwi ** On Friday, July 13, 2007 at 11:48 am, George Hunter wrote: > >My so deleted real player when dissatisfied. Think he also deleted something else >similar because we lost all sound. Can't recall the name of that program or how to >get it back. Any ideas?? Thanks. > [Reply or follow-up to this message] re: How do I get my sound back? Tuesday, July 17, 2007 at 9:18 am Posted by Ed (659 messages posted) Here are some suggestions. Try them one by one, in the order listed, moving on to the next only if the earlier ones haven't solved the problem. These represent the eleven most common problems (in my experience - no doubt there are others). 1. REVERT TO A REGISTRY BACKUP Boot to DOS (using a bootable floppy disk, e.g. from http://www.bootdisk.com) and type the following at the C:\ prompt - SCANREG /RESTORE Note the space before the forward slash in this command. Follow the on-screen instructions, and try to restore the *oldest* backup of the registry (they're listed by date) as that's the one with the best chance of being from before the problem arose. By default Windows keeps 5 backup copies of the Windows Registry, so that you can go back to before the problem arose. When an on-screen message tells you that the registry has been successfully restored, restart the computer normally. 2. USE SYSTEM RESTORE If the above hasn't solved the problem, use Win ME's "system restore" function to return the system to a point before the problem arose, if you have System Restore enabled in your computer. For details, do a google search on the phrase "System Restore in Windows ME" at http://www.google.com - http://www.google.co.uk/search?as_q=%22System+Restore+in+Windows+ME%22 3. RE-INSTALL THE DRIVERS If the above hasn't solved the problem, try reinstalling the sound drivers from the original software disks that came with the computer. 4. DELETE THE SOUNDCARD IN DEVICE MANAGER If the above hasn't solved the problem, try having Windows re-detect the software drivers, by deleting the soundcard in Device Manager. Go to: Control Panel > System > Device Manager and highlight the device, then click Remove. Then reboot the computer. Point the Plug-and-PLay wizard to the location of the drivers on the original software disk (A: disk or CD) if the wizard can't find them on the hard disk. Or try pointing the wizard to these locations (try each in turn): C:\Windows C:\Windows\System C:\Windows\System32\Drivers C:\WINDOWS\SYSTEM\IOSUBSYS C:\Windows\INF 5. REPAIR WIN.INI Windows sound drivers are sometimes loaded by the Win.ini file, in the "load=" line in the [windows] section. If you have an old copy of WIN.INI check it to see if a sound driver is loaded by that line. If so, check that the active copy of WIN.INI has the same line. Loading the audio driver in Win.ini is all that is required to force Windows to recognise it. 6. A MISSING SOUND FILE Symptom: An error message that "The file 'sndvol32.cnt' was not found" (or some other file belonging to the audio sub-system). Solution: Restore the missing file, by copying it from a Windows installation CD or from one of the .CAB (cabinet) files in C:\WINDOWS\OPTIONS\CAB 7. AN ERROR IN THE BIOS Solution: (1) In the BIOS (reboot, and press DEL during the powering-up sequence) change the setting 'pnp OS controlled' (or similar setting) to NO, to let the BIOS set the devices instead of the operating system. (2) Change the 'reset config' option (or similar) in the BIOS to "enabled", to let the BIOS look again at the device configuration. (3) Reboot. NB: This lets the BIOS control the devices (including sound devices) on boot-up, instead of the Windows plug-and-play wizard, but ONLY on systems which have this option in the BIOS program. 8. AN ERROR IN SYSTEM.INI Solution 1: In the [boot] section of SYSTEM.INI check that the following 2 lines are correct as follows: drivers=mmsystem.dll power.drv sound.drv=mmsound.drv Solution 2: Obtain a standard SYSTEM.INI file (without 3rd party drivers) from http://support.microsoft.com/kb/140441/EN-US/ Solution 3: (1) In the [boot] section of SYSTEM.INI, add the following line: sound.drv=mmsound.drv (2) Reboot to SAFE MODE (F5), then go to: Start > Settings > Control Panel > System > Device Manager and delete every entry under "SOUND, VIDEO and GAME CONTROLLERS" (3) Reboot. (Provided you have the correct drivers on your hard disk, this reboot will rebuild the "Sound, Video and Game Controllers" section back to normal, if the above sound.drv line is inv SYSTEM.INI) 9. AN ERROR IN THE WINDOWS REGISTRY Symptom: A sound card is properly installed, but the error message "No Playback Devices" is displayed (and there is no sound). Solution: Obtain a registry fix, to add the correct MS Kernel and MS Streaming Proxies to Device Manager (MESoundFix.exe), from: http://members.driverguide.com/driver/detail.php?driverid=86825 NB: This restores the "ghost" entries to Device Manager, under "Sound, Video and Game Controllers") [Works for WinME only]. 10. A DEVICE DRIVER CONFLICT Symptom: An exclamation mark or question mark is displayed against the device in Device Manager (Start > Settings > Control Pannel > System). Solution 1: Restart the computer and go to the BIOS start-up menu (by pressing F8 during the powering-up sequence), then select the option "Step-by-step confirmation". [Works for Win98 only] NB: This is only a work-around, as it must be done every time the computer is started. Solution 2: (1) Reboot into Safe Mode (press F5 during power-up) (2) Remove Multimedia from Windows Setup: - Go to: Start > Settings > Control Panel > Add/Remove Programs - Choose the Windows Setup tab - In the list of installed components, uncheck "Multimedia" and click "Apply"; once the files are uninstalled click "OK" (3) Remove and reinstall the sound drivers: - Right-click on "My Computer" and choose "properties" - Choose the "Device Manger" tab - Click on the plus sign beside "Sound, Video and Game Controllers" and remove all items under this category (select the item and click "Remove") Note: You have to click the plus sign beside "Sound, Video and Game Controllers" again each time to re-open the category - Once all items have been removed and "Sound, Video and Game Controllers" no longer appears in the list, click "Close" (4) Reboot. As Windows reboots it will redetect the sound card and reinstall the drivers and multimedia components (NB: You may need your driver disks and Windows installation disks) 11. NO AUDIO DRIVERS INSTALLED Symptoms: (1) An error message (including "no audio drivers installed") is displayed when trying to play a sound file in Winamp; or (2) The error message "MMSYSTEM032 error: The specified format cannot be translated or supported" is displayed when trying to play a format of audio file (e.g. WAV or MP3 format). Solution 1: A. Go to the website of the manufacturer of the Chipset used on the motherboard, and download the driver files for that specific chipset. NB: For this, obtain the make and model of the motherboard (as below) and download a manual for the motherboard from the website of its manufacturer, which will give the m/board's specification (including the type of chipset used on it). NB: This information is sometimes available in the Device Manager (where the chipset is described as "Intel xxxxxxx Controller"): Start > Settings > Control Panel > System > Device Manager NB: The website of Intel (for Intel audio chipsets) is: http://support.intel.com/support/motherboards/desktop/ B. Go to the website of the Motherboard manufacturer, and download the driver files for the type of controller chip that's installed on the motherboard. NB: For this, you need to know the make and model number of the motherboard. Open the computer's case, and read the model number printed on the motherboard. Solution 2: Right-click on, and install, all the INF files in C:\WINDOWS\INF Solution 3: Install the WDM (Windows Driver Model), to install the Kernel drivers. NB: Faults of this 11th type may be caused by booting into Safe Mode and removing the Microsoft Kernel drivers from the device manager, as "ghost" devices, in trying to overcome device driver conflicts. General Note on Rebooting: When rebooting a system that uses a Sound Card instead of on-board audio, make sure the Sound Card is plugged in before rebooting; otherwise the computer will not detect it or configure its settings. Ed On Friday, July 13, 2007 at 11:48 am, George Hunter wrote: > >My so deleted real player when dissatisfied. Think he also deleted something else >similar because we lost all sound. Can't recall the name of that program or how to >get it back. Any ideas?? Thanks. > [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Tuesday, July 17, 2007 at 9:41 pm Posted by George Hunter (2 messages posted) Thanks for the help. I now have sound again. THANKS! [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Wednesday, August 15, 2007 at 12:54 pm Posted by willie m. owens (1 messages posted) get my sound to work it keeps telling me that i have no sound card. How do >I see if I have one because it worked before. The speaker icon is even gone off the >taskbar. [Reply or follow-up to this message] re: Question about 'How do I get my sound card to work? Friday, May 16, 2008 at 11:05 am Posted by paul (1 messages posted) Hello all..... I had this problem with Windows ME....speaker icon disappeared...no sound from speakers.. many options 'greyed out'... screen display all messed up ( all when I got my HP desktop back from the service shop, no less ) . Fixed it by: 1. run msconfig......unchecked EVERYTHING in the SYSTEM.INI file and rebooted. I got eveerything back to where it was before. ( i'm no tech....just took a risk I think ). However, can anyone tell me if I will be doing ANY 'damage' to my computer by leaving ALL SYSTEM.INI boxes UNCHECKED !!?? My ONE and only problem left is that when I try to open the "HP TOUR GUIDE", I get error. WINDOWS SCRIPT HOST window opens with ERROR: Could not load system objects. Memory may be low or the HP Tour Guide may be incompatible with your system". I have Plenty of memory and have ran the HP Tour Guide. PLEASE help !!! Also, hoping I was able to help on the sound/speaker icon/display problem. Thanks, Paul On Wednesday, August 15, 2007 at 12:54 pm, willie m. owens wrote: >get my sound to work it keeps telling me that i have no sound card. How do >>I see if I have one because it worked before. The speaker icon is even gone off >the >>taskbar. [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum