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re: The restart option of the windows is not working Thursday, October 21, 2004 at 2:51 pm Posted by Jack Gulley (5917 messages posted) You are getting a shutdown hang. This is often caused by backlevel device drivers or Malware programs that do not shut down correctly. The easy thing is to clean up the system, scan it for virus or other Malware, remove unneeded programs and update all of the Device drivers to the latest Windows ME versions from the different hardware vendor sites. The hard way is to follow Microsofts proceedures for tracking down the cause. Both are covered in links from page [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum