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re: Can not stay online with new Gateway computer Thursday, January 6, 2005 at 10:43 pm Posted by Jack Gulley (5917 messages posted) That error message gets a lot of hits, most related to Windows XP (not Windows ME which I doubt came on a new system from GateWay!), and hardware driver related problems. The "Caller" part really has nothing to do with calling your ISP or external communications. Using a USB connected modem instead of the faster/better Ethernet is known to be one cause of the error message. Their software drivers for the USB to modem interface might not be too good. Does the modem/ISP site have newer drivers available. The cable tech might not know anything about the software issues. Other causes are bad memory (run a standalone memory test), bad device drivers and a whole host of other suspected causes that would be hard to prove. So I doubt it is a problem with the Gateway system unless it is a memory hardware problem. Most likely something added to support the broadband connection. (Bet you are trying to use a USB connection to the modem.) [Reply or follow-up to this message] re: Can not stay online with new Gateway computer Thursday, January 6, 2005 at 11:04 pm Posted by J.R. (2362 messages posted) Pam You posted "I have a brand new gateway" I assume the computer is running Windows XP. You need to post in the Windows XP forum. This is the Windows ME forum. PS: When you post provide as much info as possible such as all stop error messages. _______________________ Pappy If it ain't broke, tweak it! :) [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum