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re: Window Protection Error - You need to Restart your Computer System Halted? Saturday, January 8, 2005 at 9:52 am Posted by Jack Gulley (5917 messages posted) Does it display the Windows ME splash screen? If so, can you use the Ctrl key or F8 key to get to the boot menu and start the system in Safe Mode? [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Saturday, January 8, 2005 at 10:05 am Posted by Bria (3 messages posted) Hi: Thanks for the quick response! No splash screen, I only get as far as "Verifying Pool Data " and then I get the blue screen and the message. Once I reboot it goes directly into Safe Mode and then I do a shut down and start it up again. It runs fine after that. The blue screen only seems to come up if I leave my computer off for a few hours...then the cycle starts once again...any ideas? :) On Saturday, January 8, 2005 at 9:52 am, Jack Gulley wrote: > Does it display the Windows ME splash screen? > If so, can you use the Ctrl key or F8 key to get to the boot menu and start the >system in Safe Mode? [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Sunday, January 9, 2005 at 1:43 am Posted by Jack Gulley (5917 messages posted) That is what is classified as a "cold start" problem. It is a hardware problem of some sort, not a software or Windows ME problem. While it is possible it will go away, it is more likely something that will get worse and fail all together at some point. The most common causes of this type of problem are memory (RAM) going bad, "soft" disk drive errors, disk drive cold start problem and going bad, or a component on the system board going bad. The first thing you have to do is make sure you have good backups of any critical files and documents that are important to you. Either diskette, CD-R or USB memory stick. Second, some sort of backup for the whole disk drive if possible. You will also need several diskettes to make boot diskettes with for testing. First you will need to make a Windows ME startup diskette if you do not have one. In Control Panel, Add/Remove Programs icon, Startup Disk tab, make a startup diskette. The second diskette you need is a standalone memory test diskette. Go to MemTest86_v3.2 and download their program (the "Download - Pre-Compiled Memtest86 v3.2 installable from Windows and DOS" link) and run their "install" procedure to make a bootable memory test diskette. This special format diskette will boot the system directly into a long (never ending) memory test. Verify that both are usable and that the first one gets you to a WinDOS A:\ prompt, and the second starts running the memory test. You will have to reboot or power off the system to stop it. Next you need to try to determine what the source of the problem is and can it be fixed. As the system can be started and after a few tries becomes usable, the most logical place to start is to check the disk drive for problems. Get it started and after about 15 minutes (long enough to warm up good). Go to System Tools and run the ScanDisk program. Select Normal mode first and Un-Check the option for Automatically correcting errors. You want to see what errors occur and write them down. Then run it and see what errors if any are detected, and let it correct the errors. If you get errors and don't understand them, post back with what they are (may take time to respond, this may take days to get an idea of what might be wrong). If you get too many errors, exit the program and start over with it but let it Automatically fix errors in the Normal mode test. (This is just a quick test of the file system to look for and correct problems caused by the system being shutdown incorrectly.) Next, run ScanDisk in Thorough mode. This can take several hours, and you may want to run it over night. You will want to reboot the system into Safe Mode first, so that it will not keep restarting. But let it run and test the whole disk drive. If you can, run it again a second time. The objective is to see if it can find any "weak" area's on the disk drive that might be causing problems and bad reads and that can be corrected. If you suspect it is a disk drive problem, you might want to run a manufactures Quality test on it. (See: Disk tests links, depending on the type of drive you have.) Now you want to also run the DOS version of ScanDisk on the C: drive. To do this, reboot the system with the Windows ME Startup diskette, and at the A:\ prompt, enter SCANDISK C: and then let it run through the disk drive again. This version will give you a visual representation of the disk drive and its progress. If you see any area's marked B for "Bad", you know you have a disk drive problem and it might need replacing, or at least reformatted and tested before reloading Windows on it. Second test that needs to be done, is to boot with and run the extended memory test. It could take an hour or more to run at least two full passes through the tests. If any errors are reported, you have bad memory that needs to be replaced. Once you have ran it and know it is working, set the system up to run it overnight and let it run for at least eight hours or more to do a good test of the memory and basic hardware. Up to now, all of the testing has been done with the system hot. The next step is to use the boot diskettes to test the system when it is cold. Allow the system to set and cool several hours. Over night is best. Insert the boot diskette for the memory test again, and power it up so it boots into the memory test directly. See if it detects a memory error during the first two passes. You may want to try this test several times (like I said, this could take days). Next do the same type of cold boot test with the Windows ME startup diskette and then start the SCANDISK C: test and allow it to run and see if it detects errors when the disk drive is cold. Repeat if necessary. If you get errors that refer to the "boot sector", you may want to correct it by booting with the Windows ME startup diskette and running the command FDISK /mbr once. And then seeing if the system boots and the boot sector error goes away. After all of this testing, you should be able to determine what type of problem is causing the failure (memory or disk drive) and if ScanDisk was able to fix the problem. If it looks like a problem that still shows up when the disk drive is cold, it still could be a system board problem. That would then take some more work, and the only way to do that would be to test with a different or new disk drive. But first you need to get an idea of what is causing the problem before deciding what to do next. [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Sunday, January 9, 2005 at 7:51 am Posted by Bria (3 messages posted) Thank you for the quick response and the great information! I will give this a try! This morning when I turned on my computer I thought everything might be ok as I got past the Verifying Pool Data and the Windows Splash Screen without the error coming up but just when I was about to log on to a program up came the lovely error code....so strange! On Sunday, January 9, 2005 at 1:43 am, Jack Gulley wrote: > That is what is classified as a "cold start" problem. It is a hardware problem >of some sort, not a software or Windows ME problem. While it is possible it will >go away, it is more likely something that will get worse and fail all together at >some point. > The most common causes of this type of problem are memory (RAM) going bad, "soft" >disk drive errors, disk drive cold start problem and going bad, or a component on >the system board going bad. > The first thing you have to do is make sure you have good backups of any critical >files and documents that are important to you. Either diskette, CD-R or USB memory >stick. Second, some sort of backup for the whole disk drive if possible. > You will also need several diskettes to make boot diskettes with for testing. >First you will need to make a Windows ME startup diskette if you do not have one. >In Control Panel, Add/Remove Programs icon, Startup Disk tab, make a startup diskette. >The second diskette you need is a standalone memory test diskette. Go to >target="_blank"> MemTest86_v3.2 and download their >program (the "Download - Pre-Compiled Memtest86 v3.2 installable from Windows and >DOS" link) and run their "install" procedure to make a bootable memory test diskette. >This special format diskette will boot the system directly into a long (never ending) >memory test. Verify that both are usable and that the first one gets you to a WinDOS >A:\ prompt, and the second starts running the memory test. You will have to reboot >or power off the system to stop it. > Next you need to try to determine what the source of the problem is and can it >be fixed. As the system can be started and after a few tries becomes usable, the >most logical place to start is to check the disk drive for problems. Get it started >and after about 15 minutes (long enough to warm up good). Go to System Tools and >run the ScanDisk program. Select Normal mode first and Un-Check the >option for Automatically correcting errors. You want to see what errors occur and >write them down. Then run it and see what errors if any are detected, and let it >correct the errors. If you get errors and don't understand them, post back with what >they are (may take time to respond, this may take days to get an idea of what might >be wrong). If you get too many errors, exit the program and start over with it but >let it Automatically fix errors in the Normal mode test. (This is just a quick test >of the file system to look for and correct problems caused by the system being shutdown >incorrectly.) > Next, run ScanDisk in Thorough mode. This can take several hours, and you may >want to run it over night. You will want to reboot the system into Safe Mode first, >so that it will not keep restarting. But let it run and test the whole disk drive. >If you can, run it again a second time. The objective is to see if it can find any >"weak" area's on the disk drive that might be causing problems and bad reads and >that can be corrected. If you suspect it is a disk drive problem, you might want >to run a manufactures Quality test on it. (See: >target="_blank">Disk tests links, depending on the type of drive you have.) > Now you want to also run the DOS version of ScanDisk on the C: drive. To do this, >reboot the system with the Windows ME Startup diskette, and at the A:\ prompt, enter >SCANDISK C: and then let it run through the disk drive again. This version >will give you a visual representation of the disk drive and its progress. If you >see any area's marked B for "Bad", you know you have a disk drive problem >and it might need replacing, or at least reformatted and tested before reloading >Windows on it. > Second test that needs to be done, is to boot with and run the extended memory >test. It could take an hour or more to run at least two full passes through the tests. >If any errors are reported, you have bad memory that needs to be replaced. >Once you have ran it and know it is working, set the system up to run it overnight >and let it run for at least eight hours or more to do a good test of the memory and >basic hardware. > Up to now, all of the testing has been done with the system hot. The next step >is to use the boot diskettes to test the system when it is cold. Allow the system >to set and cool several hours. Over night is best. Insert the boot diskette for >the memory test again, and power it up so it boots into the memory test directly. >See if it detects a memory error during the first two passes. You may want to try >this test several times (like I said, this could take days). > Next do the same type of cold boot test with the Windows ME startup diskette and >then start the SCANDISK C: test and allow it to run and see if it detects errors >when the disk drive is cold. Repeat if necessary. > If you get errors that refer to the "boot sector", you may want to correct it >by booting with the Windows ME startup diskette and running the command FDISK >/mbr once. And then seeing if the system boots and the boot sector error goes >away. > After all of this testing, you should be able to determine what type of problem >is causing the failure (memory or disk drive) and if ScanDisk was able to fix the >problem. If it looks like a problem that still shows up when the disk drive is cold, >it still could be a system board problem. That would then take some more work, and >the only way to do that would be to test with a different or new disk drive. But >first you need to get an idea of what is causing the problem before deciding what >to do next. [Reply or follow-up to this message] re: Window Protection Error Sunday, January 9, 2005 at 11:18 am Posted by Jack Gulley (5917 messages posted) That sounds more like how memory problems show up. You might spend time looking at the memory tests first [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Saturday, January 22, 2005 at 11:07 am Posted by readmetoo (2 messages posted) I am having same problem, mine makes it to the splash screen , then it goes to the noral / safe mode boot screen. I can click normal or safe mode and I get taken back to the same error screen. It was woking perfect I left for an hour when I got back, I reboot my system then it all started, my problem is if I click safe mode or normal it all takes me back to the Windows Protection error screen. Splash screen does come up , I have even tried start up disk does not work, Tried booting from cd rom does not work either. Any one with a suggestion Robert Robbins On Saturday, January 8, 2005 at 9:52 am, Jack Gulley wrote: > Does it display the Windows ME splash screen? > If so, can you use the Ctrl key or F8 key to get to the boot menu and start the >system in Safe Mode? [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Saturday, January 22, 2005 at 12:57 pm Posted by brian (497 messages posted) http://www.computerhope.com/issues/ch000474.htm [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Saturday, January 22, 2005 at 1:26 pm Posted by readmetoo (2 messages posted) As stated , Splash screen appears then goes to the safe mode boot / normal screen . have tried F8 an conrol key to get safe mode then it goes back to to Error maessage .I cannot get into safe mode . Does same thing in normal boot or safe mode boot. Just takes me back to windows protection error. Robert Robbins On Saturday, January 22, 2005 at 11:07 am, readmetoo wrote: >I am having same problem, mine makes it to the splash screen , then it goes to the >noral / safe mode boot screen. > > I can click normal or safe mode and I get taken back to the same error screen. > It was woking perfect I left for an hour when I got back, I reboot my system then >it all started, my problem is if I click safe mode or normal it all takes me back >to the Windows Protection error screen. > >Splash screen does come up , I have even tried start up disk does not work, Tried >booting from cd rom does not work either. > > > >Any one with a suggestion >Robert Robbins > > [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Tuesday, February 1, 2005 at 12:53 am Posted by Ranjith (1 messages posted) I also got the same error. I am totally new guy to computer hardware. But i opened the CPU case and checked. I found that the cables that connect the floppy disk drive are halfly unplugged. Then I fit them n restarted. Now it's working ok. But I had some another problem for few months. Sometimes when Win98 is started and when it comes to desktop screen, it's re-started again. This is happening approximately one out of five times, when I am booting my computer. Is there any solution.. thanks. On Saturday, January 22, 2005 at 1:26 pm, readmetoo wrote: > >As stated , Splash screen appears then goes to the safe mode boot / normal screen >. have tried F8 an conrol key to get safe mode then it goes back to to Error maessage >.I cannot get into safe mode . Does same thing in normal boot or safe mode boot. >Just takes me back to windows protection error. > >Robert Robbins > > [Reply or follow-up to this message] re: Window Protection Error - You need to Restart your Computer System Halted? Tuesday, February 1, 2005 at 10:55 am Posted by Jack Gulley (5917 messages posted) That may be due to either a hardware problem (bad memory), disk drive corruption or Spyware/ADware programs on your computer. See: page for links to making a standalone memory test diskette, testing your computer, checking for ADware, Spyware, Virus, Worms and Trojans and other things you need to check your computer for. [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum