I have Verizon dsl,I'm paying for 1.5 meg download,but am only getting 872kbs. I called Verizon they said it's my computer's fault. Any ideas???

[Reply or follow-up to this message]

Buddy, we can't do anything about your DSL issues. Contact Verizon again, until you get someone that'll help troubleshoot the problem.

Thanks Carol,how about changing the mtu settings?


On Friday, July 15, 2005 at 12:05 pm, Carol J wrote:
>
>Buddy, we can't do anything about your DSL issues. Contact Verizon again, until you
>get someone that'll help troubleshoot the problem.
>
>
>

Only getting 800Mbit download is common with DSL. But you should be getting closer to 1100Mbit download. It all depends on the test you are using, how busy the Internet is, the quality of your phone line and how for it is from the CO of your ISP, and of course how fast your machine is.

A slow or virus/spyware/ADware infected machine will be slower and test slower. So you must make sure you do not have any type of infections and that all of Windows/IE security patches are installed. And that your machine running OK. A Windows ME system with less than 128MB or Memory (RAM) will be slower and not do as well on some speed tests.

page

To test your TCP/IP settings and MTU settings which could be a minor problem, go to BroadBandReporsts and test your connection. It is not a speed test, but if you enter your correct speed information (1500) and connection type, it will tell you what your MTU and RWIN settings should be. They also have a program (DrTCP) that you can download that allows you to adjust those settings.

[Reply or follow-up to this message]

"Only getting 800Mbit download is common with DSL."

I just got DSL through Verizon and get just below what they guarantee...Verizon's 
speed guarantee: 1.5Mbps/128Kbps

He's getting almost half that. That's why I think he should contact them?


Dealing with Unwanted Spyware and Parasites

mine is 1.2 megabits per second Storage 148.1 kilobytes per second 1MB file download 6.9 seconds....i subsribe to 1.5 as well. i have contacted my isp, they sent out a tech because i was only getting 868 out of mine on a good day, they checked the lines, provided free of charge a commuitcation only jack, and round phone cord, replaced the modem, it bumped up to my current, it will speed up more when they get done adding in more "service ports" around the area....then ill be getting the 1.5 or possibly higher is what they told me....possibly 1.64 which i belive is about T1 so calling them to service is something they should provide, and not just blame the computer......

Need to know the complete specs of his computer. Example.. Two of my test machines: #1-AMD550 running W2K with 384 meg of RAM can only download at 1.2 MBPS, while machine #2-dual CPU-P3-800 with 786 meg of RAM can DL at 2.9 MBPS on a 3.0 connection. All systems are clean under the test. Slower dual CPU machines always test better and it isn't until the single CPU speed reaches 1.5 gig that I see a consistant speed above 2.0.. One of the first questions Verizon is asking is how old your computer is (to get an idea of it's specs) and what operating system you are running. Computer specs do make a difference as service speeds increase as I demonstrate when I have to go on-site. ;-)


On Friday, July 15, 2005 at 11:24 pm, Carol J wrote:
>
>"Only getting 800Mbit download is common with DSL."
>
>I just got DSL through Verizon and get just below what they guarantee...Verizon's
>speed guarantee: 1.5Mbps/128Kbps
>
>He's getting almost half that. That's why I think he should contact them?
>
>

Thanks, CK 

I knew it made a dfference, just didn't realize how much. I should know better than 
to question Jack by now anyway, especially about something I know very little 
about! :-)




Dealing with Unwanted Spyware and Parasites

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