Hello,

A couple of days ago, I downloaded Grisoft's Anti-Virus Guard free edition program 
from cnet.com. No problems installing or running it. But when I first downloaded 
an update, AVG requested a re-boot to install the update. On the re-boot, my computer 
froze at the start-up screen, and now I can't get past this frozen screen.

I have tried:

1) Turning off power to the computer, then re-starting, but it won't go past the 
frozen start-up screen.

2) Starting the comuter in the Safe Mode (by holding down "Ctrl"), but again it won't 
go past the start-up screen, so I can't even make it to the Safe Mode screen.

3) Starting the computer with a floppy start-up rescue disk. The disk says to type 
a "/restore" command (there's a word before "/restore", I used it, but I forget it 
now), but whenever I do that, I get a bad command message. I've tried it with A:, 
C:, and D:.

Any help would REALLY by appreciated!
Thanks,
Lou

Tip: Run a free scan for common Windows errors ad

re: AVG is freezing ME start-up Thursday, August 4, 2005 at 3:19 am Posted by Cam (4178 messages posted) XP OPERATING SYSTEM Hello Lou, Boot to that floppy again and type: A:\>scandisk /all /surface Then run A:\>scanreg /fix /opt and see if that sorts it out. The one you were looking for is A:\>scanreg /restore , but I would leave that as a last resort. When (if) you are back up and running try using CCLeaner to clean up your drive a little. Mac WINDOWS SUPPORT  RAM [Reply or follow-up to this message] My computer has evidently fixed itself. Thursday, August 4, 2005 at 2:33 pm Posted by Big Lou (5 messages posted) First off, thanks to Mac for the reply. FYI: When I turned on my computer this morning, I got a DOS-like screen with one column of "1%"'s (yep, a "1", then a "%" sign, repeated straight down, over and over again.) At the bottom, it said something like "hit any key to continue". When I hit a key (and holding my breath!), the Windows start-up screen appeared, and everything booted normally. No problems at all. You'd better believe the first thing that I did was delete Anti-Virus Guard. Lou [Reply or follow-up to this message] re: My computer has evidently fixed itself. Thursday, August 4, 2005 at 7:39 pm Posted by Chuck Bradley (58 messages posted) I've used AVG for several years on a WME system. I've seen symptoms similar to what you report several times on the reboot following the installation of new software. I've also seen freezes during the shutdown. I think these are Microsoft bugs, possibly made more likely by file system corruption. The only AVG bug I recall is AVG sometimes misses a scheduled operation. I do a check for updates and full system scan each night. That is 730 jobs per year. I think about 3-6 are missed. On Thursday, August 4, 2005 at 2:33 pm, Big Lou wrote: >First off, thanks to Mac for the reply. > >FYI: > >When I turned on my computer this morning, I got a DOS-like screen with one column >of "1%"'s (yep, a "1", then a "%" sign, repeated straight down, over and over again.) > At the bottom, it said something like "hit any key to continue". > >When I hit a key (and holding my breath!), the Windows start-up screen appeared, >and everything booted normally. No problems at all. > >You'd better believe the first thing that I did was delete Anti-Virus Guard. > >Lou > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum