I'm running Office 97 and when I pull up a product to work with it, I a get message that says I need to install a file (VEenLR3.HLP). I tried to lift it off the CD but the file is empty. Can I get it somewhere else (Microsoft site?)? And if so how do I install it? Thanks in advance Brad Flanders

[Reply or follow-up to this message]

A corrupted normal.dot file can sometimes cause that error message. Have you tried locating the normal.dot file and renaming it to see if that is the problem?

[Reply or follow-up to this message]

I hit START then SEARCH and put in normal.dot and search only an Office template file appeared?


On Thursday, February 23, 2006 at 10:34 am, Jack Gulley wrote:
>

A corrupted normal.dot file can sometimes cause that error message. Have
>you tried locating the normal.dot file and renaming it to see if that is the problem?

[Reply or follow-up to this message]

Yep. That is what the normal.dot file is. Should only be one on the system, but there can sometimes be many of them.

As I said, rename it to something else, reboot and try again and see if it solves your problem.

[Reply or follow-up to this message]

I tried it but nothing has change. Not a big deal just the annoying message. Doesn't affect the program's operation. Thanks Brad


On Thursday, February 23, 2006 at 4:28 pm, Jack Gulley wrote:
>

Yep. That is what the normal.dot file is. Should only be one on the system, but
>there can sometimes be many of them.
>

As I said, rename it to something else, reboot and try again and see if it solves
>your problem.

[Reply or follow-up to this message]

Not very likely that the following will help, as the normal.dot is usually the cause 80% of the time, when it just stops working. In most other cases, the file VEenLR3.HLP is missing because you have upgraded to a newer Windows OFFICE product that removes the old visual basic support files and replaces them with new ones for the newer products. So that file may only be the first of several that you need.

In Microsoft Word go to the help menu and then choose detect and repair if you have that option. If that option exists, you usually have to have the install CD/diskettes to replace this Visual Basic common file C:\Program Files\Common Files\Microsoft Shared\VBA\VEenLR3.HLP when it is lost.

If you have tried to re-install the product and you are still getting the error message, it may be because the default Typical install does not put all of the help files on the system from the CD. Microsoft WD97: Cannont Find Veenlr3.hlp

A little searching finds that this file can be downloaded from C:\Program Files\Common Files\Microsoft Shared\VBA\VEenLR3.HLP if you don't have the install CD.

[Reply or follow-up to this message]

Tried your suggestion. No luck. I'm beginning to think I have more wrong that I realized. thanks brad


On Friday, February 24, 2006 at 7:44 am, Jack Gulley wrote:
>

Not very likely that the following will help, as the normal.dot is usually the
>cause 80% of the time, when it just stops working. In most other cases, the file
>VEenLR3.HLP is missing because you have upgraded to a newer Windows OFFICE product
>that removes the old visual basic support files and replaces them with new ones for
>the newer products. So that file may only be the first of several that you need.
>

In Microsoft Word go to the help menu and then choose detect and repair if you
>have that option. If that option exists, you usually have to have the install CD/diskettes
>to replace this Visual Basic common file C:\Program Files\Common Files\Microsoft
>Shared\VBA\VEenLR3.HLP when it is lost.
>

If you have tried to re-install the product and you are still getting the error
>message, it may be because the default Typical install does not put all of the help
>files on the system from the CD. Microsoft
>WD97: Cannont Find Veenlr3.hlp
>

A little searching finds that this file can be downloaded from C:\Program
>Files\Common Files\Microsoft Shared\VBA\VEenLR3.HLP if you don't have the install
>CD.

[Reply or follow-up to this message]

• Search this forum
• Start a new thread on a different subject

• Report abuse of the forum