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No internet connection, but Ive got an IP address
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No internet connection, but Ive got an IP address
Thursday, March 16, 2006 at 4:13 am
Posted by Trina (3 messages posted)

Hi there...

I was wondering if anyone can help me here.  I have windows ME, hooked up to a router 
that is hooked up to the cable modem.

I had internet one day and then, the next, I have nothing.  Ive renewed and refreshed 
my IP address and I'm getting one.  My drivers for my ethernet show no conflicts. 
 Ive gone into MS DOS to try pinging it and I get no ping.  Ive resetted the router/modem 
and restarted, and still doesnt work.  Interestly though, all other computers that 
are connected to the same router have internet.  I even unplugged the ethernet cord 
from my computer and plugged into another computer and that computer has internet. 
 So I'm guessing its a software problem with WIN ME or something.

Anyone have any suggestions as to whats going on?  

Thanks in advance,

Trina

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re: No internet connection, but Ive got an IP address
Thursday, March 16, 2006 at 12:03 pm
Posted by Jack Gulley (5917 messages posted)

When you say you have an IP address, it is important to know what it is. For example, on most DHCP routers an IP address of 192.168.1.1xx (were xx=00 to 99) would be a normal IP address. The first part being determined how the router is set up. If you are getting an IP address in this range (or the range of the other system on the router), then your adapter, its drivers and the cable/router are working OK.

If OK, then there are two PING's you need to check. The first is the system software loopback IP address and the second is a ping of the router.

PING 127.0.0.1 which is the localhost running on your system. If you can not ping it, then the WinSock2 software is not working.

PING 192.168.1.1 would be the router itself in most cases.

Spyware programs can block access, and removing spyware programs can damage the WinSock module. The first thing you need to do is scan your system with an up to date Anti-Virus scan, and scans with programs like Ad-Aware and Spybot S&D, to check for and remove any such Malware programs.

To repair the WinSock code, goto the Control Panel, and to Add/Remove Programs - Windows Setup tab - select "Communications" line and click Details button - uncheck "Dial-Up Networking" box and click Apply and then OK to remove it. Then check the box for Dial-Up Networking and click Apply again and then OK again to install, exit and reboot to reinstall Networking support. If it asks your for the install CD or the location of the files, use the Browse option to point to the C:\Windows\Options\Install folder.

Windows ME Fixespage

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re: No internet connection, but Ive got an IP address
Monday, March 20, 2006 at 8:51 pm
Posted by Trina (3 messages posted)

Hi Jack

I noticed my IP address is different from what you suggested

It says that my IP address is 192.168.0.100 with a default gateway of 192.168.0.1, 
and subnet mask of 255.255.255.0

Anyway I released and renewed it still no internet.

I did the pinging of both of those address you suggested, PING 127.0.0.1 and PING 
192.168.1.1.

The first ping had no loss, 4 packets sent and recieved but the 2nd ping had 100% 
loss, 4 sent and 0 recieved.

I also tried to ping the default gateway, 192.168.0.1, also 100% loss, 4 sent and 
4 received.

I repaired the winsock code like you said, by unchecking dial-up and I restarted 
and reinstalled whatever it asked me to.

I also did a check with spybot and norton antivirus.  No threats.

After all that, I still have yet no internet :(

What else could be wrong?  I plugged the cable into another computer and it works 
fine so its nothing wrong with the cable either.

Thanks in advance,

Trina

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