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Index missing in Windows Help ?
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Index missing in Windows Help ?
Sunday, March 26, 2006 at 7:29 am
Posted by Nick Ricci (2 messages posted)

For some reason ,in my O/S WindowsME when I browse my way to the built in help that comes with the O/S and click on the index ,the listing along the lefthand side of your screen ,which usally has a list of differant topics you can click on ,for help ,is now blank ,it is white with a small placeholder icon in the upper left hand corner (looks like a muti-colored face profile) and the rest of it has no subjects listed ? I have tried searchig the Microsoft Knowledge Base ,numerous online support forums,google searches ,and so far no joy .Except for format and reinstall ,something I do not want to do for this problem ,no one seems to have any idea on how to troublehoot this problem ? Perhaps the # of the .cab file that Windows Help resides in ,at this point I wil be happy to find any kind of help reguarding this problem ! Thank You Nick

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re: Index missing in Windows Help ?
Sunday, March 26, 2006 at 5:43 pm
Posted by Norm (1501 messages posted)

Sometimes the easiest thing to do is do a Install in Place. Take a look at this article. Good luck!! http://www.g4tv.com/leolaporte/features/8991/Reinstall_Windows_on_Your_PC.html

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re: Index missing in Windows Help ?
Monday, March 27, 2006 at 8:54 am
Posted by Jack Gulley (5917 messages posted)

Problem is that the Help is a collection of over 50 files, including executable files, XML files and Java Script files, any of which could be missing ordamaged. Most are in the C:\Windows\PCHEALTH\HELPCTR folder and it's sub folders. But not all of them. Some are in the WIN_16.CAB and others in WIN_18.CAB, WIN_19.CAB and WIN_22.CAB.

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re: Index missing in Windows Help ?
Wednesday, April 5, 2006 at 5:08 pm
Posted by Garry (4 messages posted)

Yes, all I done was partition my hard drive with another copy of XP , works well. have 6.5 gig gdw


On Sunday, March 26, 2006 at 7:29 am, Nick Ricci wrote:
> For some reason ,in my O/S WindowsME when I browse my way to the built in help that
>comes with the O/S and click on the index ,the listing along the lefthand side of
>your screen ,which usally has a list of differant topics you can click on ,for help
>,is now blank ,it is white with a small placeholder icon in the upper left hand corner
>(looks like a muti-colored face profile) and the rest of it has no subjects listed
>? I have tried searchig the Microsoft Knowledge Base ,numerous online support forums,google
>searches ,and so far no joy .Except for format and reinstall ,something I do not
>want to do for this problem ,no one seems to have any idea on how to troublehoot
>this problem ? Perhaps the # of the .cab file that Windows Help resides in ,at this
>point I wil be happy to find any kind of help reguarding this problem !
> Thank You Nick

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