re: printer
Sunday, April 15, 2007 at 2:32 pm
Posted by Ed
(603 messages posted)
The technician who you spoke to was mistaken. A Lexmark printer (I have one, so I
know!) runs *okay* under Windows ME on a mere 64 MB of RAM.
To cure your problem, try these suggestions :
1. Stop Programs Running Automatically at Startup
Possibly you have too many programs running automatically at startup. You can't run
a lot of programs at the same time on an older processor. Go to:
START > PROGRAMS > STARTUP
and delete the shortcuts there, to stop unnecessary programs from running automatically
at startup. Only start programs you are actually using, and only when you actually
need them.
2. Look for a Device Driver Fault
Open the Device Manager -
START > SETTINGS > CONTROL PANEL > SYSTEM > DEVICE MANAGER
If there are any entries with an exclamation mark against them (which indicates a
fault), remove those entries also, in the same way.
Then reboot. Windows will automatically re-install the correct drivers in the course
of the reboot. You may have to point the install wizard to the location of the proper
driver, which is probably one of these locations -
C:\WINDOWS
C:\WINDOWS\SYSTEM
C:\WINDOWS\SYSTEM\IOSUBSYS
C:\WINDOWS\SYSTEM32\DRIVERS
Sometimes you have to delete every device from Device Manager, in Safe Mode, in order
to cure a really serious device conflict.
3. If the Printer is a USB Device
To cure a USB device fault, open the Device Manager -
START > SETTINGS > CONTROL PANEL > SYSTEM > DEVICE MANAGER
In Device Manager -
1. Click on the "+" sign next to 'Universal Serial Bus Controllers'.
2. Click on each entry under that heading (to highlight it), then delete the entry
by clicking "Remove".
There will be several entries to delete. You will have to click on the "+" sign to
re-open the section after deleting each one.
If there are any entries with a yellow exclamation mark (which indicates a fault)
or a yellow question mark (which indicates an unrecognised device) against them,
remove those entries also.
Then reboot. Windows will automatically re-install the correct drivers in the course
of the reboot. If you are asked to point the install wizard to the location of the
proper driver file, it is probably in one of these folders -
C:\WINDOWS
C:\WINDOWS\SYSTEM
C:\WINDOWS\SYSTEM\IOSUBSYS
C:\WINDOWS\SYSTEM32\DRIVERS
Alternatively, this type of fault can be caused by a conflict with a driver for a
device that's not in use. Such drivers only show up in Safe Mode, which shows all
installed drivers (only those for the devices currently attached to the system are
shown while in normal mode).
So if the solution above doesn't cure the fault, reboot into SAFE mode. Then open
the Device Manager again, and (using the same procedure as explained above) delete
all "ghost" entries seen there, i.e. those entries that ONLY show up in Safe Mode,
and all USB entries.
Then reboot again, into normal mode. Windows will automatically re-install the correct
drivers in the course of the reboot. You should unplug all other USB devices from
the computer before this reboot, so that the problem device is the only USB device
attached - this increases the chances of success.
4. Try Manually Updating the Driver
Open the device manager.
Highlight the printer device in Device Manager, and click PROPERTIES, and go through
the procedure for manually updating the driver. Manufacturers typically supply several
driver files, and it is possible you have used the wrong one.
The newest driver is NOT necessarily the one to go for. You may need to install an
older one, dated prior to the release of Windows XP.
Check the website of the printer's manufacturer for a more recent driver file for
Windows 98.
Ed
On Saturday, April 14, 2007 at 2:43 pm, George Arata wrote:
>I r ecently purchased a new printer,but been having p
>roblems the the system frezzes & is very slow. Called
>lexmark for help Techniction told me i need at least 128omb rams I only have 127omb
>ram. can you help me
> Thank you
> George Arata
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