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re: Telewest Broadband Install Wednesday, May 30, 2007 at 4:56 pm Posted by Steve (19681 messages posted) Try connecting with out the software. Most ISP software boggs down Windows. [Reply or follow-up to this message] re: Telewest Broadband Install Wednesday, May 30, 2007 at 9:28 pm Posted by Bill (85 messages posted) Memory Hi Steve, how do I install without the software? Hi, I've added 128Mb memory to the excisting 128Mb of my Dell Laptop. It locks up ocassionally,any ideas? Bill [Reply or follow-up to this message] re: Telewest Broadband Install Wednesday, May 30, 2007 at 10:04 pm Posted by Steve (19681 messages posted) First I would just try the internet connection Wizard [Reply or follow-up to this message] re: Telewest Broadband Install Thursday, May 31, 2007 at 11:51 am Posted by Larry (1297 messages posted) I'll wager that you're using a USB connection between the broadband modem and your PC. That's the way most if not all ISP's set them up and thus they can load their proprietay software to make it work. Bad idea. I NEVER use that setup as it usually causes problems and adds unneeded software overhead. Practically all broadband modems have an Ethernet port, and so should your laptop. Get an appropriate length CAT5 Ethernet cable. Power down the modem and connect the two that way, removing the USB cable of course. Wait a couple of minutes then restart the modem so it can grab a new network address. Next boot up your laptop and use the Internet Connection Wizard. Tick the button that you connect through a LAN (which is actually the connection from the modem to the laptop, a Local Area Network). You'll probably have to reboot the laptop after that too so that the laptop can get it's new address from the modem. All should work well from there. No additional software needed. Lastly, uninstall the ISP's Blueyonder USB software as you won't need it anymore. Another added benefit with this type of hookup is that if you ever need to go to Safe Mode for troubleshooting, you'll be able to select "Safe Mode with Networking" and have Internet access to do whatever downloading or whatever you need to do because Windows will load your Ethernet driver in Safe Mode. Windows won't load USB drivers in Safe Mode so you'll be stuck without Internet access. On Wednesday, May 30, 2007 at 1:02 pm, Bill wrote: >Hi, I am trying to install Telewest Blueyonder Broadband software. >It tries to link to Blueyonder then gives this error: > >Error: Unexpected database error occurred. >Error number: 00.03.30.0188 > >Anybody know what this means? [Reply or follow-up to this message] re: Telewest Broadband Install Sunday, June 3, 2007 at 7:29 pm Posted by C K (6157 messages posted) Most if not all providers want you to have W2K or XP, and some won't even provide support for anything less.. One big reason is that Win 9X is missing needed modern protcols for broadband services. You can find them and get Win 9X working but it can be a pain to set up unless you are an expert. For Win 9X, you would be better off adding a compatible broadband router between your computer and the modem. That way, you can configure the router to work with your service and use TCPIP and DHCP from Win 9X to the router and not have to install the providers software. This would also give you a large degree of protection from sniffers and hackers by putting you behind a hardware firewall for some degree of safety. Sounds like you may need assistance from someone that knows the provider and what needs to be done to set it up correctly. You can also check www.broadbandreports.com.. They have a lot of info on many of the providers and how to set up different operating systems to work with the providers. Also setups for routers on those providers systems. On Wednesday, May 30, 2007 at 1:02 pm, Bill wrote: >Hi, I am trying to install Telewest Blueyonder Broadband software. >It tries to link to Blueyonder then gives this error: > >Error: Unexpected database error occurred. >Error number: 00.03.30.0188 > >Anybody know what this means? [Reply or follow-up to this message] re: Telewest Broadband Install Monday, June 4, 2007 at 3:31 am Posted by Barbara Handley (1 messages posted) I am also having the same problem. I get that error message whether I use ethernet or usb. I currently have Virgin broadband on a computer with win98 but wish to start using a nearly new computer with windows xp. On Thursday, May 31, 2007 at 11:51 am, Larry wrote: >I'll wager that you're using a USB connection between the broadband modem and your >PC. That's the way most if not all ISP's set them up and thus they can load their >proprietay software to make it work. Bad idea. I NEVER use that setup as it usually >causes problems and adds unneeded software overhead. Practically all broadband modems >have an Ethernet port, and so should your laptop. Get an appropriate length CAT5 >Ethernet cable. Power down the modem and connect the two that way, removing the USB >cable of course. Wait a couple of minutes then restart the modem so it can grab a >new network address. Next boot up your laptop and use the Internet Connection Wizard. >Tick the button that you connect through a LAN (which is actually the connection >from the modem to the laptop, a Local Area Network). You'll probably have to reboot >the laptop after that too so that the laptop can get it's new address from the modem. >All should work well from there. No additional software needed. Lastly, uninstall >the ISP's Blueyonder USB software as you won't need it anymore. Another added benefit >with this type of hookup is that if you ever need to go to Safe Mode for troubleshooting, >you'll be able to select "Safe Mode with Networking" and have Internet access to >do whatever downloading or whatever you need to do because Windows will load your >Ethernet driver in Safe Mode. Windows won't load USB drivers in Safe Mode so you'll >be stuck without Internet access. > > > [Reply or follow-up to this message] re: Telewest Broadband Install Sunday, June 10, 2007 at 1:29 pm Posted by Peteris Grinbergs (1 messages posted) Hy there!I am having again the same problem about those error codes-unexpected database error occurred, error number; 00.03.30.0188. What should I do to get my Telewest Brodband installed? 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