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re: Trend chipaway Wednesday, September 26, 2007 at 10:49 am Posted by binaryassassin (6 messages posted) Go to add/remove hardware and target it.Try it then. [Reply or follow-up to this message] re: Trend chipaway Wednesday, September 26, 2007 at 10:53 am Posted by binaryassassin (6 messages posted) Okay,first of all,why cant it boot?If there exists a severe problem,you may have to manually wipe it clean,or you could always partition it and do that. [Reply or follow-up to this message] re: Trend chipaway Wednesday, September 26, 2007 at 1:00 pm Posted by Ruth Riddle (4 messages posted) The computer belongs to my brother. I have reformated and replaced the signal cable for the hard drive and floppy drive on this computer before. I am not real up on computers but have done some maintenance on this one and my own. I do not know what caused this one to crash. When I turn it on it comes up with the page with the info I gave before. If I insert a startup disk or a CD it will not come up at all. I am going to replace the floppy disk cable again and see if that is it. The light does not work on the floppy disk. They work on the CD burner and the DVD-Rom when I turn on the computer. It may be beyond repair, at least by me. Thank you for answering my e-mail and any information you can provide. [Reply or follow-up to this message] re: Trend chipaway Wednesday, September 26, 2007 at 2:00 pm Posted by binaryassassin (6 messages posted) To do so wil accomplish little.How old is it,and what are the parameters of the hard drives? On Wednesday, September 26, 2007 at 1:00 pm, Ruth Riddle wrote: >The computer belongs to my brother. I have reformated and replaced the signal cable >for the hard drive and floppy drive on this computer before. I am not real up on >computers but have done some maintenance on this one and my own. I do not know what >caused this one to crash. When I turn it on it comes up with the page with the >info I gave before. If I insert a startup disk or a CD it will not come up at all. > I am going to replace the floppy disk cable again and see if that is it. The light >does not work on the floppy disk. They work on the CD burner and the DVD-Rom when >I turn on the computer. It may be beyond repair, at least by me. Thank you for >answering my e-mail and any information you can provide. [Reply or follow-up to this message] re: Trend chipaway Wednesday, September 26, 2007 at 4:12 pm Posted by Ruth Riddle (4 messages posted) Windows ME and it was built in 8/2000. It has 32 G hard drive and 128 Ram. I have a print out of the Belarc Advisor for this computer. I have been unable to even get into the BIOS or safe mode. My sister-in-law only used the computer to go online. There is also a chance she let the virus protection run out. But even then I thought I should be able to get into the C drive. What I know about computers I've learned by experience and reading a troubleshooting book. When I couldn't fix it any other way I reformatted and reinstalled windows. I appreciate your help. [Reply or follow-up to this message] re: Trend chipaway Thursday, September 27, 2007 at 9:38 am Posted by C K (6157 messages posted) Start troubleshooting by removing all of the drive data cables from the motherboard. Then power up and see if the computer goes through POST (Power On Self Test) to a screen where it indicates no drive found, and/or, try to get into the BIOS at that point. If it does POST farther into the sequence, then you have a bad drive or the cables reversed/turned 180' backwards at the drive or the motherboard. A cable won't just go bad. They usually go bad when they are pulled off/inserted incorrectly which ends up seperating or breaking the cable, or cable to plug connection. You then would continue to troubleshoot by plugging in the floppy drive and try to boot, then the hard drive and try again, then the CD/DVD ROM drives and try again. If it is a drive, it will fail at some point, then you know which drive is doing it. Make sure the jumpers are set correctly for Master/Slave on hard drives and CD drives If the machine won't boot even when disconnecting the drives, then you have a problem with the motherboard or anything else that may be connected, even a bad keyboard or mouse can do it, an add-on card, memory etc. If it's still the original hard drive, it was borrowed time so it could well have failed, or been infected with a virus, but failing is more common than a boot sector virus. The Trend Virus option is enabled in the BIOS so that's why you are seeing that on the screen. We usually disable it because it's almost useless and causes more problems than it's worth. If you run a good antivirus, you don't need it anyway. It's only for a boot sector virus which has become more rare these days and usually ends up interfering with other software that you may have on your machine. It does nothing for all the other thousands of viruses out there. Good Luck! On Wednesday, September 26, 2007 at 4:12 pm, Ruth Riddle wrote: >Windows ME and it was built in 8/2000. It has 32 G hard drive and 128 Ram. I have >a print out of the Belarc Advisor for this computer. I have been unable to even >get into the BIOS or safe mode. My sister-in-law only used the computer to go online. > There is also a chance she let the virus protection run out. But even then I thought >I should be able to get into the C drive. What I know about computers I've learned >by experience and reading a troubleshooting book. When I couldn't fix it any other >way I reformatted and reinstalled windows. I appreciate your help. [Reply or follow-up to this message] re: Trend chipaway Thursday, September 27, 2007 at 12:12 pm Posted by Ruth Riddle (4 messages posted) Thank you so much! I printed out your instructions and I will try it out tonight or tomorrow. I will let you know what I find out. [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum