My computer freezes at: "Verifying DMI Pool Data." I can't go any further than that. I have tried all the troubleshooting provided on the Help page for Windows ME but nothing works. Then I read on the Internet about setting "Reset configuration data" to "Enable" to solve the problem. How do I do that? Which keys do I use? I have tried Enter, it doesn't work; tried Delete, no luck. I have also tried F5 F6 F7 and the rest, still no luck! Any suggestions? Thanks.

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Read through Link, http://www.computerhope.com/issues/ch000474.htm

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Thanks for your response. But nothing works. Can you tell me how to enable "reset configuration data"? It's disabled and once enabled, this may solve the problem. I have tried "Enter." It doesn't work. I have also tried the F keys at the top, stil nothing works. Is there a combination of keys I can use to enable "reset configuration data" in the PCI/PnP section of the BIOS? Thanks.

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To get into the bios can vary, depending on the Computer. Most show the key you need to hit on the Black Post screen as the Computer starts up. On Many you hold down the Delete key at that point. http://www.computerhope.com/issues/ch000976.htm

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Reset config is enabled and runs once and then disables itself automatically, as 
it is designed to do this.  If you changed hardware before the error, then the reset 
may work.  If you didn't, you have a piece of hardware that has failed.  First suspects 
are any of the drives (hard drives, CDROM or floppy, and any USB/solid state memory 
drives).  Usually we troubleshoot by disconnecting all drives and reconnecting them 
one at a time, then trying to boot.  This means that you have to open up the machine. 
 If that doesn't work, then you will have to dig deeper into the other hardware, 
add-on boards, memory etc, sometimes a failing PSU, and anything else connected to 
the machine.  If that doesn't help, then you may/probably have a bad motherboard... 
 You may need a professional to diagnose the issue(s)...  Good Luck!







On Tuesday, November 27, 2007 at 2:41 am, Barbs wrote:

>Thanks for your response.

>

>But nothing works. Can you tell me how to enable "reset configuration data"? 

>

>It's disabled and once enabled, this may solve the problem. I have tried "Enter." 

>It doesn't work. I have also tried the F keys at the top, stil nothing works.

>

>Is there a combination of keys I can use to enable "reset configuration data" in 

>the PCI/PnP section of the BIOS?

>

>Thanks. 

[Reply or follow-up to this message]

That clarifies the matter. I'll have to take the computer to a technician. No hardware was changed or added before the problem started. From what you have explained, I have a much bigger problem than I originally thought. Thank you very much for the explanation. I'm now on the right track all the way to the technician instead of trying to solve the problem myself. Best wishes. Barbs

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