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re: Free online virus scan problem Saturday, March 28, 2009 at 3:13 pm Posted by Steve (23810 messages posted) If you have IE6 installed use it for online scans. Firefox is safer for everyday Web use, but the online scanners work better with the AxtiveX that is part of IE. [Reply or follow-up to this message] re: Free online virus scan problem Saturday, March 28, 2009 at 4:50 pm Posted by elmoticky (134 messages posted) Steve Thanks for your advise. I have IE5 but my default browser is firefox. Do you think that IE5 will work? I mean I have used this computer on several occasion to get a free scan with Trend Micro even using IE5. Other than AxtiveX, Java is also part of the requirement by Trend Micro. I have Java and with it I have gotten my scans. Not being argumentive Steve, I just do not get it that I am not allowed. It happened before. Once I got the same message but I kept trying until I got permitted, so what do you think about that? So if I change my default to IE5 do you think that will work. Nothing would be lost and I can always change the default back, right? Let me know what you think Steve....Now come to think about it, I already tried using IE5 but I did not change it to my default. Thanks On Saturday, March 28, 2009 at 3:13 pm, Steve wrote: >If you have IE6 installed use it for online scans. Firefox is safer for everyday >Web use, but the online scanners work better with the AxtiveX that is part of IE. [Reply or follow-up to this message] re: Free online virus scan problem Saturday, March 28, 2009 at 5:08 pm Posted by Steve (23810 messages posted) Default Browser has nothing to do with it. You can still use IE on occasion, and keep Firefox as the Default Browser. I'm not sure if IE5 will work with the Online Scans or not. I have not had IE5 installed on a Computer in 5 or 6 years. I have had intermittent problems with all the online scanners over the years. Sometimes they don't work, and I'm clueless as to why. Panda online Active Scan is one I use most often. [Reply or follow-up to this message] re: Free online virus scan problem Saturday, March 28, 2009 at 8:36 pm Posted by ancien (61 messages posted) According to their website, "Trend Micro’s HouseCall requires the following system components: Operating System: Microsoft Windows SP6a/2000,SP2/XP,SP1/2003, Vista and Windows MCE 2005 Linux Distributions that supports libc6 Solaris 2.6 and above Software: Microsoft Internet Explorer (IE) 6.0 or later Mozilla Firefox 1.5 or later Camino 1.0 or later" It appears WinMe is no longer supported. On Saturday, March 28, 2009 at 9:15 am, elmoticky wrote: >My WinME Firefox browser machine has in the past >used Trend Micro with good results and satisfaction in >my virus scans. After a scan last week I decided to do >another one as advised to do one each week. This time >however, I get this message: > >HouseCall is not available for your platform > >You can not use Trend Micro HouseCall on your machine because your processor type >or your operating system are not supported. > >I have tried everything to assure that I have the >same PC that I have used on every previous scan. >It seems that when Trend Micro starts checking for >requirements, a prompt appears that ask me to: > >"Manually select or change the Housecall Kernel" > >Although I have no idea what this means, I place a >check on the square that indicates that I agree with >the license agreement, which is what that is. >I do not get any options to choose a Kernel, but I >immediately get the message that I pasted above. > >As I said, I have used Trend Micro repeatedly and as >recently as last week, I wonder if you guys have any >idea what is going on. I noticed at Google that people >seem to have problems with different error messages. So if you can give me a clue, >I will really >appreciate it. > >My WinMe is an old machine and other free scans out >there require newer models, which for me is really >sucking at this time. > >I hope that I posted this on the correct forum. >Thanks in advance. > > > [Reply or follow-up to this message] re: Free online virus scan problem Sunday, March 29, 2009 at 6:58 am Posted by elmoticky (134 messages posted) Thank you for your advise. I am familiar with Trend Micro website. To suggest that WinMe is no longer supported for running a virus scan is confusing. Just last week I ran a satisfactory virus scan of my whole system and even saved a log which prompted me to want to run another scan. I also have noted that I have had this same problem in the past, only to be allowed to run the scan later the same week. If you have documented reports from Trend Micro that states what you tell me, please forward that statement to me. I will appreciate it a lot. I will keep trying. Thank you On Saturday, March 28, 2009 at 8:36 pm, ancien wrote: >According to their website, >"Trend Micro’s HouseCall requires the following system components: >Operating System: >Microsoft Windows SP6a/2000,SP2/XP,SP1/2003, Vista and Windows MCE 2005 >Linux Distributions that supports libc6 >Solaris 2.6 and above >Software: >Microsoft Internet Explorer (IE) 6.0 or later >Mozilla Firefox 1.5 or later >Camino 1.0 or later" > >It appears WinMe is no longer supported. > > > [Reply or follow-up to this message] re: Free online virus scan problem Sunday, March 29, 2009 at 11:31 am Posted by ancien (61 messages posted) The product website says that WinMe is not supported, and when you try to run a scan, you get a message that "HouseCall is not available for your platform" and "your processor type or your operating system are not supported." ClamWin is slow but has a good detection rate. The downloads are rather large for dial-up, but it does work. You can't count on anything continuing for Windows Me, so suggest you don't waste time. If you have limited disk space, you can run the portable version from a CD or USB stick. http://www.clamwin.com/ http://portableapps.com/apps/utilities/clamwin_portable Other possible options are regular backups, an old firewall without extra features, Spybot Search and Destory, McAfee Stinger, and old versions of Win Patrol and Spyware Blaster. On Sunday, March 29, 2009 at 6:58 am, elmoticky wrote: >Thank you for your advise. I am familiar with Trend >Micro website. To suggest that WinMe is no longer >supported for running a virus scan is confusing. >Just last week I ran a satisfactory virus scan of my >whole system and even saved a log which prompted >me to want to run another scan. >I also have noted that I have had this same problem >in the past, only to be allowed to run the scan later >the same week. >If you have documented reports from Trend Micro >that states what you tell me, please forward that >statement to me. I will appreciate it a lot. >I will keep trying. > >Thank you > > > [Reply or follow-up to this message] re: Free online virus scan problem Sunday, March 29, 2009 at 2:20 pm Posted by ancien (61 messages posted) The U.K. version of Housecall still appears to be running version 6.5 and shows 98SE on requirements. Says 6.6 "has arrived - try it now". http://housecall.trendmicro.com/uk/ On Sunday, March 29, 2009 at 6:58 am, elmoticky wrote: >Thank you for your advise. I am familiar with Trend >Micro website. To suggest that WinMe is no longer >supported for running a virus scan is confusing. >Just last week I ran a satisfactory virus scan of my >whole system and even saved a log which prompted >me to want to run another scan. >I also have noted that I have had this same problem >in the past, only to be allowed to run the scan later >the same week. >If you have documented reports from Trend Micro >that states what you tell me, please forward that >statement to me. I will appreciate it a lot. >I will keep trying. > >Thank you > > > [Reply or follow-up to this message] re: Free online virus scan problem Monday, March 30, 2009 at 7:08 am Posted by elmoticky (134 messages posted) Ancien, thank you for your advise. It is true that I continue to depend too much on my old WinMe. I agree with what someone here at annoyance.org told me one day.."WinMe is like an old car that you cannot find parts for it any longer"..or something like that. I agree. Still, I continue to be baffled by the sudden change that occurred during only three days. I ran a scan on a Friday for example, and on Monday I started getting that message. But I guess I finally have to accept that it is a brand new rule by Trend Micro. So be it. Thanks for your message and time Ancien. On Sunday, March 29, 2009 at 11:31 am, ancien wrote: >The product website says that WinMe is not supported, and when you try to run a scan, >you get a message that "HouseCall is not available for your platform" and "your processor >type or your operating system are not supported." > >ClamWin is slow but has a good detection rate. The downloads are rather large for >dial-up, but it does work. You can't count on anything continuing for Windows Me, >so suggest you don't waste time. If you have limited disk space, you can run the >portable version from a CD or USB stick. > >http://www.clamwin.com/ > >http://portableapps.com/apps/utilities/clamwin_portable > >Other possible options are regular backups, an old firewall without extra features, >Spybot Search and Destory, McAfee Stinger, and old versions of Win Patrol and Spyware >Blaster. > > > > > > > [Reply or follow-up to this message] re: Free online virus scan problem Monday, March 30, 2009 at 10:13 am Posted by ancien (61 messages posted) I don't see a problem with continuing to use Win Me. I'm still able to find USB sticks that support it. ClamWin was suggested because it appeared you want to avoid any performance hit from a real time scanner, and ClamWin is a standalone. However, Avast! Home Free Edition runs very well on a plain jane Win98FE box with a 366 celeron, and Avast will support W9x through the end of this year. That would buy you some time. There isn't a lot of new virus risk to using WinMe, anyway. Evildoers have bigger targets in mind. At least one to two tenths of one percent of PC's still use Win Me. One forum tracked hits and reported about 300 WinMe compared to about 3500 using Win98SE. There have to be a lot of users that don't visit forums. You are not alone. On Monday, March 30, 2009 at 7:08 am, elmoticky wrote: >Ancien, thank you for your advise. It is true that I >continue to depend too much on my old WinMe. I >agree with what someone here at annoyance.org >told me one day.."WinMe is like an old car that you >cannot find parts for it any longer"..or something >like that. >I agree. >Still, I continue to be baffled by the sudden change >that occurred during only three days. I ran a scan on >a Friday for example, and on Monday I started getting that message. >But I guess I finally have to accept that it is a brand >new rule by Trend Micro. So be it. >Thanks for your message and time Ancien. > > > [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 7:10 am Posted by Steve (23810 messages posted) It appears that Panda Active Scan no longer works with WinMe either. I just tried BitDefender online scan and it worked With IE6, but doesn't work with Firefox. [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 8:20 am Posted by elmoticky (134 messages posted) Ancien you are absolutely correct! I reply just now at 10:10 a.m Tues because as soon as you gave me the tip of Trend Micro UK, I immediately went there. It works perfectly. However being impatient as I am, I clicked for results before the scan was terminated. I wanted to save a log of the scan for my file and of course I blew the chance with that click. I had to do another scan and started that one at noon Monday. I went to bed last night and left the scan running on the third step of the scan, which would have given me the prompt for the log at the end of the scan. This morning Tues at 6 a.m. I found the scan still running. My impatience again got the best of me. I turned it off. Malware detected:"Mal_Puridl 2 infections"; Adw_ Clickspring.G 1 infection"...As I wrote earlier, I did saved a log from my previous Trend Micro scan before I was denied access again. So basically my old log has the same results that I got today. I guess I will have to run another scan at UK later.. Thanks for the tip. I am confident that these infections are not harmful, at least this is the information I get.I also have the file name where the infections are, but I do not know how to look it up and delete them. Maybe if you answer this message I will give you the names so you can walk me there. I have not intention of send my log to any one for fixing, not that I distrust anyone, I just feel uncomfortable doing that. Again, thanks ancien. On Sunday, March 29, 2009 at 2:20 pm, ancien wrote: >The U.K. version of Housecall still appears to be running >version 6.5 and shows 98SE on requirements. >Says 6.6 "has arrived - try it now". > >http://housecall.trendmicro.com/uk/ > > [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 8:36 am Posted by elmoticky (134 messages posted) Steve my delay in responding is valid. You may have noticed that "ancien" got involved in helping me. He wrote on Mon just as you did and told me that Trend Micro UK was allowing my machine to get free scan. I went there immediately and it worked! However, as I just wrote ancien a while ago, my impatience got the best of me and I did not allow the scan to go completely to an end, giving me a prompt to save a log. I do however have a log of the previous scan that I ran just days ago, I have just made sure I still have it, and I do. So basically this log is essentially the same as one that I would have gotten if I waited for the end of the scan today. I know that the third step of the scan which is the last before it ends, is the one where all the files are being assembled and the infections deleted and such, I will however, run another scan later in the week. Try UK Steve now that you can no longer use Panda Active Scan . I have the names and file name of the infections that were detected in my computer, both are the same as my previous scans If you have time, I will give you the names and file so you can walk me on how to retrieve these files and delete them. That is the only way I can get rid of them...They are harmless but nonetheless it would be great to get rid of them. Steve thanks for all the help I have gotten from you now and in the past. Thanks On Tuesday, March 31, 2009 at 7:10 am, Steve wrote: >It appears that Panda Active Scan no longer works with WinMe either. I just tried >BitDefender online scan and it worked With IE6, but doesn't work with Firefox. [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 9:55 am Posted by ancien (61 messages posted) Congratulations! However, as new version 6.6 is "has arrived" Housecall U.K. may stop working for you soon. I will try to help, but I'm not an expert on removing malware. On Tuesday, March 31, 2009 at 8:20 am, elmoticky wrote: >Ancien you are absolutely correct! I reply just now at >10:10 a.m Tues because as soon as you gave me the >tip of Trend Micro UK, I immediately went there. It >works perfectly. However being impatient as I am, >I clicked for results before the scan was terminated. >I wanted to save a log of the scan for my file and of >course I blew the chance with that click. I had to do >another scan and started that one at noon Monday. >I went to bed last night and left the scan running on >the third step of the scan, which would have given me >the prompt for the log at the end of the scan. This >morning Tues at 6 a.m. I found the scan still running. >My impatience again got the best of me. I turned it >off. Malware detected:"Mal_Puridl 2 infections"; Adw_ >Clickspring.G 1 infection"...As I wrote earlier, I did >saved a log from my previous Trend Micro scan before I was denied access again. So >basically my old >log has the same results that I got today. I guess I >will have to run another scan at UK later.. Thanks for >the tip. I am confident that these infections are not >harmful, at least this is the information I get.I also >have the file name where the infections are, but I >do not know how to look it up and delete them. Maybe if you answer this message I >will give you the >names so you can walk me there. I have not intention of send my log to any one for >fixing, not that I distrust anyone, I just feel uncomfortable doing >that. Again, thanks ancien. > > > > > [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 10:59 am Posted by elmoticky (134 messages posted) Not to worry about not being an expert ancien, who is? Anyway, here I go: All of the scans that I have ran detected the same malware/grayware/spyware infections. At first I also had a pony in there. A "Troj_malagent.G" infection. But somehow the horse is no more. Here is what was detected by name: Mal_Puridl (malware) 2 infections ADW_Clickspring.G (grayware/spyware) 1 infection File names: C/RESTORE/TEMP/A007652.CPY C/RESTORE/TEMP/A007653.CPY The file names must be for the three infections, I am not sure, but that is what it shows. These bugs are harmless, and I really do not worry if they continue to be there. They have shown up everytime I do a scan. I tried clicking "start, run, and typing the names to no avail. So I just won`t try without anyone who knows how to do that. And like I said ancien, I am not worried about these infections. Again thanks for the tips of what`s coming, I will surely do another scan soon. On Tuesday, March 31, 2009 at 9:55 am, ancien wrote: >Congratulations! >However, as new version 6.6 is "has arrived" Housecall U.K. may stop working for >you soon. > >I will try to help, but I'm not an expert on removing malware. > > > [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 12:56 pm Posted by ancien (61 messages posted) The .CPY files are created by the WinMe system restore function. The malware files are trojan downloaders that masquerade as system files so get picked up and protected by the operating system. Housecall can't delete the .CPY files because they are "locked" by the operating system. To delete the .CPY files you have to turn off system restore, which will destroy all your restore points. Here is the procedure to disable System Restore: 1. Close all open programs. 2. Right-click My Computer on the Windows desktop, and then click Properties. 3. Click the Performance tab. 4. Click File System. 5. Click the Troubleshooting tab. 6. select the box in Disable System Restore, click OK, and then click Close. 7. Click Yes to restart. Be sure the system restarts as this disables the System Restore feature and deletes all contents of the C:\_RESTORE folder. Once system restore is disabled, then run your Housecall scan and let it finish cleaning. If it says you are completely clean, then go through the above process and uncheck Disable System Restore, and reboot again. Note that any back-up files or images created since you got infected will also carry the trojans. On Tuesday, March 31, 2009 at 10:59 am, elmoticky wrote: >Not to worry about not being an expert ancien, who >is? Anyway, here I go: > >All of the scans that I have ran detected the same >malware/grayware/spyware infections. At first I >also had a pony in there. A "Troj_malagent.G" >infection. But somehow the horse is no more. > >Here is what was detected by name: > >Mal_Puridl (malware) 2 infections >ADW_Clickspring.G (grayware/spyware) 1 infection > >File names: > C/RESTORE/TEMP/A007652.CPY > C/RESTORE/TEMP/A007653.CPY > >The file names must be for the three infections, I >am not sure, but that is what it shows. These bugs >are harmless, and I really do not worry if they >continue to be there. They have shown up everytime >I do a scan. > >I tried clicking "start, run, and typing the names >to no avail. So I just won`t try without anyone who >knows how to do that. And like I said ancien, I am >not worried about these infections. > >Again thanks for the tips of what`s coming, I will >surely do another scan soon. > > [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 2:51 pm Posted by Steve (23810 messages posted) I don't use the WinME computer online or for email anymore, so I really don't need run Antivirus apps on the Computer. I do remember about the UK Trend site though, I had just forgotten about it. [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 3:34 pm Posted by elmoticky (134 messages posted) HouseCall - Scanning and Cleaning Complete HouseCall did not find any potential threats to your computer. Please use HouseCall weekly to keep your PC virus and malware free. You did it ancien!! Congrats. I just finished my scan as you instructed. My finding of course is above for you to examine. One more little question and favor. I printed your instructions. Once I have this clean slate, do I go over the same task, as you instruct? This means that all I have to do is go back and remove the check from the box that disabled Restore? Then reboot? On Tuesday, March 31, 2009 at 12:56 pm, ancien wrote: >The .CPY files are created by the WinMe system restore function. > >The malware files are trojan downloaders that masquerade as system files so get picked >up and protected by the operating system. Housecall can't delete the .CPY files because >they are "locked" by the operating system. > >To delete the .CPY files you have to turn off system restore, which will destroy >all your restore points. > >Here is the procedure to disable System Restore: >1. Close all open programs. >2. Right-click My Computer on the Windows desktop, and then click Properties. >3. Click the Performance tab. >4. Click File System. >5. Click the Troubleshooting tab. >6. select the box in Disable System Restore, click OK, and then click Close. >7. Click Yes to restart. Be sure the system restarts as this disables the System >Restore feature and deletes all contents of the C:\_RESTORE folder. > >Once system restore is disabled, then run your Housecall scan and let it finish cleaning. >If it says you are completely clean, then go through the above process and uncheck >Disable System Restore, and reboot again. > >Note that any back-up files or images created since you got infected will also carry >the trojans. > > > > [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 3:43 pm Posted by elmoticky (134 messages posted) Steve I just finished my post-disabled Restore files like ancien instructed. It was a success. The scan found no threats or viruses on my computer. Read the instruction ancien gave me this morning as to how to get manually rid of my infected PC with malware & grayware/spyware and even a trojan. I just closed trend micro and wanted to again say thanks for everything you have done for me. I feel pretty good. I sent ancien the clear message that I got of the scan which I copied and pasted for ancien to see it...Be my guest and look at it. On Tuesday, March 31, 2009 at 2:51 pm, Steve wrote: >I don't use the WinME computer online or for email anymore, so I really don't need >run Antivirus apps on the Computer. I do remember about the UK Trend site though, >I had just forgotten about it. [Reply or follow-up to this message] re: Free online virus scan problem Tuesday, March 31, 2009 at 5:39 pm Posted by ancien (61 messages posted) "This means that all I have to do is go back and remove the check from the box that disabled Restore? Then reboot?" Correct. On Tuesday, March 31, 2009 at 3:34 pm, elmoticky wrote: >HouseCall - Scanning and Cleaning Complete > >HouseCall did not find any potential threats to your computer. Please use HouseCall >weekly to keep your PC virus and malware free. > >You did it ancien!! Congrats. I just finished my scan >as you instructed. My finding of course is above for >you to examine. One more little question and favor. >I printed your instructions. Once I have this clean >slate, do I go over the same task, as you instruct? >This means that all I have to do is go back and remove the check from the box that >disabled Restore? Then reboot? > > > > [Reply or follow-up to this message] re: Free online virus scan problem Wednesday, April 1, 2009 at 7:23 am Posted by elmoticky (134 messages posted) ancien, I figured that out as soon as I informed you of the scan`s result...Do not ever say that you are not an expert on these things. I laugh at the puny attempt that I made to correct those infections prior to you coming to my assistance. Thanks a lot ancien you and Steve have been my helpful saviors. I guess this wraps up this problem here at annoyances.org. If there is something that I have forgotten that must be done when a problem has been solved, please let me know so that I can do it. If not, well ancien, again thanks alot. On Tuesday, March 31, 2009 at 5:39 pm, ancien wrote: >"This means that all I have to do is go back and remove the check from the box that >disabled Restore? Then reboot?" > >Correct. > > > > [Reply or follow-up to this message] re: Free online virus scan problem Wednesday, April 1, 2009 at 9:10 am Posted by ancien (61 messages posted) You are welcome. Thank you for being courteous and posting your success. Good luck. On Wednesday, April 1, 2009 at 7:23 am, elmoticky wrote: >ancien, I figured that out as soon as I informed you >of the scan`s result...Do not ever say that you are >not an expert on these things. I laugh at the puny >attempt that I made to correct those infections prior >to you coming to my assistance. Thanks a lot ancien >you and Steve have been my helpful saviors. >I guess this wraps up this problem here at annoyances.org. If there is something >that I have >forgotten that must be done when a problem has >been solved, please let me know so that I can do it. >If not, well ancien, again thanks alot. > > > [Reply or follow-up to this message] re: Free online virus scan problem Thursday, April 9, 2009 at 9:27 am Posted by dantheman (3 messages posted) ancien: Avast will support W9x through the end of this year. That would buy you some time, are you saying that avast wont support windows 9x any more NOOOOOOOOOOOO what am i gonna do now i love avast ,why do they have to do this its all M$ fault not my fault i like using win 9x more then their crappy xp and vista! On Wednesday, April 1, 2009 at 9:10 am, ancien wrote: >You are welcome. Thank you for being courteous and posting your success. Good luck. > > > [Reply or follow-up to this message] re: Free online virus scan problem Thursday, April 9, 2009 at 2:18 pm Posted by ancien (61 messages posted) No need to borrow trouble. It's a way off yet. Here's the source for my comment. www.avast.com/eng/system-requirements-avast-home.html "Note: The operating systems Windows 95/98/Me/NT4 will be supported until the end of 2009." On Thursday, April 9, 2009 at 9:27 am, dantheman wrote: >ancien: >Avast will support W9x through the end of this year. That would buy you some time, > >are you saying that avast wont support windows 9x any more >NOOOOOOOOOOOO what am i gonna do now i love avast ,why do they have to do this >its all M$ fault >not my fault i like using win 9x more then their crappy xp and vista! > [Reply or follow-up to this message] re: Free online virus scan problem Monday, June 8, 2009 at 9:27 am Posted by Geraldine Robredo (4 messages posted) I use ClamWin Free Antivirus, and so far have been satisfied. There are a number of free options out there Good luck! Geraldine On Saturday, March 28, 2009 at 9:15 am, elmoticky wrote: >My WinME Firefox browser machine has in the past >used Trend Micro with good results and satisfaction in >my virus scans. After a scan last week I decided to do >another one as advised to do one each week. This time >however, I get this message: > >HouseCall is not available for your platform > >You can not use Trend Micro HouseCall on your machine because your processor type >or your operating system are not supported. > >I have tried everything to assure that I have the >same PC that I have used on every previous scan. >It seems that when Trend Micro starts checking for >requirements, a prompt appears that ask me to: > >"Manually select or change the Housecall Kernel" > >Although I have no idea what this means, I place a >check on the square that indicates that I agree with >the license agreement, which is what that is. >I do not get any options to choose a Kernel, but I >immediately get the message that I pasted above. > >As I said, I have used Trend Micro repeatedly and as >recently as last week, I wonder if you guys have any >idea what is going on. I noticed at Google that people >seem to have problems with different error messages. So if you can give me a clue, >I will really >appreciate it. > >My WinMe is an old machine and other free scans out >there require newer models, which for me is really >sucking at this time. > >I hope that I posted this on the correct forum. >Thanks in advance. > > > [Reply or follow-up to this message] re: Free online virus scan problem Monday, June 8, 2009 at 11:23 am Posted by elmoticky (134 messages posted) Hi Geraldine. Thank you for your ClamWin Free Anti virus sharing. After I posted the post you refer to, I did in fact use TrendMicro again with good results. I have done so several times. In fact it is good that you contacted me because I have a question. Just finished doing a scan with TrendMicro not fifteen minutes ago. I got "one infection" that was not deleted after I clicked the delete button after the scan. The infection is: ADW_MYWEBSEARCH. After running a second scan to see if the deleted click had worked, I note that it was not deleted. Do you have any idea what this means. I note that mywebsearch button is located at the left-lower toolbar with search window. Although I rarely use it I have no clue. Do you? Thanks for any advise Geraldine On Monday, June 8, 2009 at 9:27 am, Geraldine Robredo wrote: >I use ClamWin Free Antivirus, and so far have been satisfied. There are a number >of free options out there >Good luck! >Geraldine > > > [Reply or follow-up to this message] re: Free online virus scan problem Monday, June 8, 2009 at 12:36 pm Posted by Geraldine Robredo (4 messages posted) I am sorry but I can´t help you with this. You probably need someone with far more expertise than I have! I know that mywebsearch is a program file, and that Adw could have something to do with Adware, but that´s all. I hope that somebody else can help you. All the best, Geraldine Robredo [Reply or follow-up to this message] re: Free online virus scan problem Monday, June 8, 2009 at 1:00 pm Posted by elmoticky (134 messages posted) Geraldine Robredo, the ad ware infection that I mentioned is harmless at worst. I think that my problem derived with some icons I added on my "mywebsearch" toolbar, thanks to Firefox that gives that option. The icons (four) were useless to me so I just removed them. The reason for my virus scan was that I noticed the slowness of pages searched to turn, with the blue ribbon on the lower-right hand corner not reaching to edge to cause the page to turn. I have an old WinMe machine and have been told here at Annoyances that my PC is like an old car needing parts that are no longer available. So I just wanted to respond to your nice sharing of ClamWin. And at the same time addressing my infected PC, which is not an emergency. Thanks Geraldine again. On Monday, June 8, 2009 at 12:36 pm, Geraldine Robredo wrote: >I am sorry but I can´t help you with this. You probably need someone with far more >expertise than I have! I know that mywebsearch is a program file, and that Adw could >have something to do with Adware, but that´s all. I hope that somebody else can help >you. >All the best, >Geraldine Robredo [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows Me Discussion Forum