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Windows Vista freezes on login
Monday, February 4, 2008 at 5:11 pm
Windows Vista Annoyances Discussion Forum
Posted by jeff
(1 messages posted)
Hi there,
I am running Windows Vista Home Premium on a new Compaq PC. This computer is barely
a month old and has frequently frozen itself. Many times the computer will completely
freeze when it gets to the login screen. (the screen where it lets you enter your
password to get into your account)
Then i will have to hold down the power button just to turn the computer off, and
turn it back on again, hoping that it doesn't freeze again a second time (it's done
it twice in a row before)
What is going on here? Can anyone help me??
It's a new computer, i cant believe im having these kind of problems. I can't return
it, as Best Buy only gives me 14 days to return the computer.
If it's any help, before, my screen would completely black out for a second and show
a message saying that 'igfx' somehow failed and that Windows recovered it. I found
out that somehow the factory installed video drivers were causing the problems, and
i promptly downloaded the latest drivers from the Intel site.
(however, i could not just normally install them, as they were not "validated" by
compaq/hp. I had to first uninstall the old drivers and then go to device manager
to install the new drivers from a zip file)
Computer specs:
Compaq SR5350F
Intel Pentium D E2180
2GB ram
Intel 82945G chipset
Intel integrated video
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