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Update failures and Error codes
Thursday, April 10, 2008 at 4:18 pm
Windows Vista Annoyances Discussion Forum
Posted by Calder Latham
(20 messages posted)
So often we only hear and complain about problems. This note is about an issue I
had with Updates and error codes. I sent a request for assistance to Microsoft. I
received an e-mail answer from a support person. She had me do a few things and send
some logs to her. She handed me off to a second level person. He had me perform further
actions and requested logs. Responded with further actions and request for logs.
A final suggestion was to make some registry changes and download another piece of
software and run it. BINGO, an In-Place upgrade and everything has returned to like
new. A download and install of 53 updates went without a hitch, and all the little
'funny' things going on with my PC have disappeared. I tell you all this only to
say that so often we P&M about Microsoft and never hear the success stories. All
this without cost to me and all done via e-mail exchanges. Thanks for listening.
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