On Wednesday, April 30, 2008 at 7:00 am, Charlie Hadden wrote:
>
>If yo go to MS help at the following link you can choose your method of query. I
>say this as voice can take a long time. All update related problems are supposed
>to be answered for FREE now. The Techs there (with the exception of one) have been
>very helpful, considerate and polite to me. MS has really put some demands on these
>guys for doing a good job. They will actually pester you till you are sure that
the
>problem is gone.
>
>http://windowshelp.microsoft.com/Windows/en-US/Help/06fd491e-6aff-4c4b-a6ac-a0abff8f2d9b1033.mspx