Problem with laptop touchpad
Monday, June 2, 2008 at 4:47 am
Windows Vista Annoyances Discussion Forum
Posted by lym
(16 messages posted)
Hi,
I hope someone can help in someway as this problem has been going on for a month
now. We have a Acer laptop and about a month ago the touch pad stopped working properly.
When turned on and it got to the Vista log in the mouse cursor would move around
but you couldn't click on anything, the left and right buttons won't work and the
center left click in the middle of the pad won't work either. The only way we can
get around it is to plug in a USB mouse to log in, this would also force the touch
pad to work but the scrolling at the side of the pad won't work.
We contacted Acer about it and they told us to send it to them. We received it back
and they said they reinstalled the drivers for the touch pad, it worked for a day
and then it stopped working again. So we contacted Acer again and sent it back to
them. We got it back on Friday to find they had completely formatted the laptop but
again the problem was still there. The second problem is the warranty ended over
the weekend and when we phoned them up about the problem again today they said they
won't do anything about it now, so we're basically stuck with a laptop that doesn't
work properly.
Does anyone know what the problem might be and how we can try and fix it ourselves?
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