On Thursday, September 10, 2009 at 9:33 pm, David wrote:
>My HP Scanning software is no longer working. I plug in the scanner to the computer.
> I press the scan button on the scanner. The HP Scanning logo appears on my desktop
>but nothing else happens. It was working about a week ago. Now it is not. I have
>an HP Pavilion dv7 laptop and use an HP G4010 scanner. Note that the scanner does
>work if I use alternative scanning software that was pre-installed in the computer.
> But it will not work with the HP scanning software that I installed. I even uninstalled
>the software and re-installed it. This is a new and very powerful computer. I
can't
>imagine what's causing the software to stall/freeze. I have made some minor adjustments
>since the last time I used the scanner. Any ideas?